Milestones Grill & Bar

Been here a few times and the experience is always mixed. Food is great but sometimes the issues aren’t the staff, but how the staff handles situations. One visit had a very rowdy table of engineers celebrating graduation (hey good for them) but they started getting out of hand as the drinks kept coming. Many tables were visible annoyed and we ended up leaving. I get that you need to keep people happy, but when the entire restaurant is annoyed with one table, something needs to be done.
My last visit ended up with a very very overcooked burger, luckily it was replaced with no issues so bonus points there, although I would have appreciated a small discount since I ended up eating ten minutes after my girlfriend finished.
I’ve ended at this rating because I feel that with a restaurant that has a mood like Milestones does, the service should be top notch to match, and its just not there. It’s not bad, and I’d be willing to give them another chance, but it’s more like East Sides service, and this should be a bit above that.

Super child friendly, with crayons and high chairs. Their Caesars are excellent. It’s in a lovely, large, building too.

I’ve never been to Milestones before (despite it being, so I’m told, such a classic), and I must say, this place knows how to assure you that your visit doesn’t make you feel like you’re at just another chain restaurant.
It felt authentic and the food was incredible. I ordered the «Fork and Knife» Breakfast Sandwich, which is basically fried egg, bacon, cheddar, sausage, arugula, and tomatoes between two thick pieces of French toast. It was super delicious. And great value for like $ 16. My girlfriend ordered the Mayan Burger (famous for its avocado salsa), and now she swears by it. Head over there and treat yo’ self. :)

Probably my favourite restaurant franchise, and one of the best in Kingston.
[YES] Expensive
[YES] Cold Beer
[YES] Good Food
[YES] Good Atmoshpere
[YES] Friendly Staff

I had the worst dining experience of my entire life at this particular Milestone’s location. I really like Milestones, but will not return to this one.
I went with a couple of friends for Sunday brunch. We sat in the bar area. We ordered about 10 minutes in and enjoyed our juice and coffee. No one informed us that there was to be any delay in receiving our food (this is important later).
After about forty-​five minutes and seeing THREE separate tables who sat down after us getting their food before us (all with larger groups), we asked our server the reason for the delay. His response was «didn’t anyone at the door tell you it would be at least 30 minutes to get your food?» Clearly not. No apologies, nothing.
We ended up waiting 1.5 HOURS for our meals, which were disgusting and not worth the wait. My friend’s breakfast was soggy and clearly undercooked. They gave me the wrong omelette, and my third friend’s eggs weren’t even poached properly.
At this point, we asked to speak to the manager, who was insufferable and rude. He refused to apologize to us and basically refused to take any blame for the awful service and food we received.
Considering there are MANY other great restaurants in Kingston that provide both excellent food and service, I will never return to this Milestone’s. It’s a shame because the experience reflects on my perception of Milestone’s as a chain, and I’ve been to other Milestone’s that were quite excellent.
Long story short: don’t give this awful restaurant your business. The wait staff was rude, inattentive and apologetic and the food was terrible.

Milestones has beautifully renovated the old historic location it resides in in downtown Kingston. Although the interior is beautiful, we opted for the patio due to great weather.
The patio isn’t large, but is quite concealed, which is nice. What I’ll remember for next time is to ensure I have a sweater or pashmina with me, as the patio is subject to a bit of a wind tunnel, which was completely unexpected in the hot weather, and we all felt quite chilled in the early evening. The interior is also extremely well air conditioned, so I’d make a note of that if you plan to dine in.
Didn’t sample the food, but the others that did had a great experience. Drinks were great, service is good, and they are well known for their fancy bellini’s if that’s your thing. A good location in downtown Kingston, if you like the big chains.

Relatively new restaurant in the old S&R building, which has been amazingly renovated and looks fantastic. There’s a bar section, a full dining area, and a small outdoor patio. Service is friendly and the food seemed pretty decent: I tried the pesto and brie flatbread and the garlic caesar salad which were both tasty. Beer selection is not extensive, but okay, and they have several custom cocktail offerings on the menu.