Mr. Lube

Careful, if the filter is too difficult to change, they might not do it and not tell you. We have a regular mechanic now and found it hadn’t been replaced in what he believes to be at least 2 changes.

I like going here because it fast and good price, no need to take a apoinement juste show up and get your oil change. They also some car repairs like the fast stuff (timing belt, battery changes, etc) i recommend this garage!

Nicest, most knowledgable guys around to fix your vehicle! Amazing service, it fist come first serve but they do they’re best and fastest to get you in ASAP!
I won’t take my 2013 Jeep Wrangler anywhere but here and the dealership (when I absolutely have to)
¹⁰⁄₁₀ recommend to all my friends/​family and all of you!

Great place to go if you need an oil change done fast without an appointment and have lots of money to burn. The up selling is crazy here and you get treated like an idiot. I came in for a basic oil change and left with an almost $ 300 bill. I left the place feeling robbed and doubted that the work i paid for was even done given how fast I was in and out. I now go to a service station downtown and get the oil change done for under $ 30. Convenience is great but you pay dearly for it.
After watching this video, i understood why:

I’ve gone back a few times sine my initial review. The staff are always great, haven’t had any more upsets, and they were really good keeping my kids entertained who were in the back seat including a ‘double balloon’.
This is now my go-​to oil change location.

I came here for an oil change against my better judgement. This was a big mistake! First, they told me that my car requires the more expensive synthetic oil. I was able to confirm with the manufacturer that this is not the case and that I can just use mineral oil in my car. Next, my car requires a torque spec to remove the drain plug. They did not have one so they just hammered an Allen key into it. Then, they tried to up sell me an engine flush even though my oil was still golden. They claimed that the manufacturer required it in their maintenance schedule. Not only is that not the case, engine flushed have been known to cause complete engine failure and they void manufacturers warranties. I gave them permission to change my engine air filter, cabin air filter, and coolant. I could tell by looking at both the engine air filter and cabin air filter that they had not been replaced. the coolant had been changed, however, my car requires a special kind of coolant called dexcool. Dexcool is orange in colour. The stuff that they had used was green so it was not dexcool and I had to have it changed all over again somewhere else.

I have a private mechanic who i love, but this place is just so easy. Although, i only go with my significant other because everytime i go i feel pressured to buy everything they upsell, because i have no idea what there talking about and then i get worried.
Yes there are all men working there, just wish they had more ladies working there so i don’t feel so uncomfortable!

My wife went to get a basic oil change. Our dealership does it for 44 dollars. She got it done and was informed it would be $ 112 after taxes. They told her she has to pay that much. She doesn’t understand that your «upsells» are not required and they completely scammed her. The owner of the Halifax store contacted me trying to defend his actions. I told him I would be contacting corporate and he hung up on me. Careful. This location likes to scam unsuspecting women into thinking they need certain services done that are not required.
Update: the owner contacted me back and after a very professional call I am pleased with the outcome of his actions.
Update 2. Looks like the owner was full of it. Never got what he promised me. Back to one star. These guys are in business to rip people off apparently.

I went into Mr. Lube for my first oil and filter change since it opened. I like that they offer you a free coffee while you are waiting and that you basically don’t have to get out of your car the whole time; you drive up, they come out and tell you how it works, you drive in, they do the work and you drive out. I didn’t like that you had to park and wait to hold your place in line, but I guess that’s the point of first come first served.
Just before you get into the service bay a guy comes up and tops off all 4 tires with air and lubricates your door hinges.
I had heard that they try and up sell people – particularly women – something fierce. My girlfriend’s sister had this happen to her and they attempted the same with my girlfriend a little while ago. Needless to say I was prepared when I went. I’m no gear head but I knew what needed to be done me on my car and was prepared to pay only for what I came for.
The tech was very nice as he pulled a computer monitor over to my window and showed my the service schedule for my car. He happily announced that I should change my engine air and cabin filter. When he started to remove the cover for my engine air filter I told him I’m not going to change it but he could check it if he wanted. He didn’t finish removing it so I guess it wasn’t worth their time to check it if they weren’t going to sell a new filter? Anyway, I also waved off the change of the cabin air filter; checking and changing that is easy peasy on your own.
Total for oil and filter change was $ 55.21 with mineral oil and including tax on my 07 Honda Accord. Pretty much on par with the old Shell lube place on Robie Street (which I sorely miss).
All in all this place isn’t bad. You need to know what you need when you go there, and what you’re getting into when you go. Otherwise they will soak you with unnecessary maintenance. It’s too bad they feel they need to operate like this and there is no trust developed when they do.
One other thing: they didn’t reset the maintenance light or oil life readout on my car. Not sure why, because it literally takes 20 seconds to do. They did check to make sure my headlights, turn signals and brake lights worked though. Maybe so they wouldn’t get sued if someone said they broke something on their car?

First off their business model is based upon $ 100 per car so once you understand that the rest is easy to understand!
If you are not very knowledgeable about cars then stay away. They will bully and BS you into maintenance that you don’t need. The way they treat women is especially shameful. My wife took her Beetle in to get a oil change. I told her they would try to upsell her. Well they told her that her car needed to have synthetic oil and nothing else! She couldn’t find the manual which clearly states that this is not the case. Twice the charge then was needed.
By the way all these positive reviews are nothing more then Mr Lube trolls. Do not be fooled.
Oh one more thing they did not put enough oil in her car. I called to complain and the manager said he would have to talk to his «boss» and would call me back?! Still waiting.
Shameful

I found them expensive and very keen to up sell me a lot of services I didn’t need. The attendant reminded me of a used car salesman trying to sell me all this expensive extra work. He’s probably on commission.

Kelsey helped me out a month ago. Even though my idiot truck cost me over $ 500, I left smiling because of her wonderful customer service and attitude towards her work. Thank you very much.
I will be sure to come back soon.

After years of dealing with car mechanics. I have learned not to trust any of them but to rather know myself what is going on with my car as much as possible then if advised to get an extra service. I walk away and use the internet to learn as much as I can before diving in to avoid getting burned. This place is no different in respect that they will advise you to get more then you came for. I went in for an oil change and while I do appreciate the battery check which the dealership wants to charge an additional $ 40.00 to check. These guys include the battery check as part of the oil change service so they have me sold just on that one point. They also offer coffee and a news paper once you pull up. As others have said you just stay seated while they do the service. They even check your undercoating. I was not bombarded with suggested services just one and it was something I can take care of myself with a fuel injector cleaner added to my gas every 5000 km or so. If I did not do that than the 100 dollar fuel service they were selling may come in handy? I just suggest you get done what you came for and don’t feel pressured to do more than that.

Extremely friendly staff, the «show» they put on is a bit much but it does give the feel of a well run team. The 3 bay shop was clean and the staff were friendly and courteous to me and each other.
I came in on a Saturday morning around 9am, there were 3 cars in and I was one of 2 others waiting. Wait wasn’t long, maybe 15 – 20 minutes.
The offer of a hot drink and a paper while I waited was a nice touch. I ended up getting a synthetic oil change, wipers replaced and rear-​differential fluid changed. I went in for just the oil change, but they’re services brochure lists a few other things I new I needed so it was very convenient to get it all done in one spot.
The up-​sell is there (as it is any garage/​dealer), so just be prepared and know what you want/​need before you go in. If you feel like they are asking you to do something you don’t feel is necessary, I would just say no thank you, they won’t pressure you. Then you can have it checked out by your regular mechanic/​dealer.

I’ve been to this Mr. Lube twice, and although it’s convenient, it’s just not my favourite place to get my oil changed. Let me explain.
I took my husband’s car the first time, and they said the manual transmission might need maintenance (this based on scanning the VIN). When the guy told me, I had to say «um, well since this is an automatic, I don’t think so.»
The next time I took my car, and the mechanic almost put regular oil instead of synthetic in. They also tried to sell me undercoating, when I already have it done through my dealership.
However, they were very nice, they asked me lots of questions and it’s nice to be able to sit in your own car while waiting. They have some good deals too, when I got my oil changed the second time I got windshield wipers for free (and I really needed them, so it was a bonus!). The cost is about the same no matter where I’ve taken it, so it’s the extras that help make it more desirable.
Overall, I think they’re just a little inexperienced, and if you know enough about your car it isn’t a big deal. However, I can see them easily taking advantage of someone who doesn’t know a lot about their car by selling them extra maintenance services. Just be sure you know what you want, and if it’s just an oil change, make sure they know you don’t want any of the extra services.

Moving from BC, when the car needed an oil change the first thing I did was look to see where my nearby Mr. Lube was.
What do you mean there’s no Mr. Lube in Nova Scotia??? Thankfully, the first one opened on Lacewood, with more on the books.
It is true that they haven’t yet built up the speed that other locations have — the whole point of going to a hurry-​lube is it’s just that… in a hurry. Take a tip from the other locations — they positively RUN!
Still, since no one else has offered drive-​up oil changes (and other services, I’ve had my wipers and filters changed, and rad fluid changed there as well), it’s great to go to Mr. Lube. Get on their email list and you’re treated like a VIP!

Absolutely love this place. Friendly staff, who remember you. Offered a drink and newspaper. Sit in your car while they work so I feel like I know what they are doing and they don’t waste any time! There is never a line up and you are always in and out!
Mesh is one of their best employees and goes the extra mile to make the clients feel comfortable and understand how/​what is being serviced.

I’ve always gone to Mr. Lube in BC, I find it incredibly handy to not make an appointment and get this work completed on my work vehicles. When i moved to Halifax i was happy to see they finally opened one up here. Never had an issue over the years. My last visit i got a tire rotation done. Customer service is excellent

Still a new kid on the block they are learning and have some small kinks to work out, when I arrived they asked me to park off to the side and the waived me up to the door, then realized it was wrong and I needed to move again. They are super friendly and greet you at the car with a paper and offer coffee, hot chocolate etc. The entire action of changing the oil was quite a show… it was like being in a hotel kitchen where everyone is yelling back and forth… OIL ON 3… CHECKING LIGHTS ON 3… and of course they are all yelling back… quite theatrical. The wait was longer than I would have expected, 40 minutes… and the price was higher than I would expect for just oil. I also felt a a SLIGHT pressure on the upsell of «better Oil» Transmission Fluid” etc.
The only thing that ay hold me back from a return is the price… as well as the little sticker in the window they give you, does not say what the mileage should be the next time you come in… rather it estimates the timeline you can «expect» to be back.