Starbucks

This location continues to fall in my opinion. The update here is that I think the customer service is even worse than when I reviewed in 2011. The last few times the fellas working the cash and the drinks were far more interested in their conversations then engaging with their customers or even being cordial… we’re not talking friendly, I mean base manners cordial.
I feel like I could go on an Allen Iverson rant (Practice? We’re talkin’ about practice?) but I won’t. I’ll let the 1 star review speak for me.

I’ve been here 2 or 3 times to order coffee for someone… and now they just remember what I’m ordering and I don’t have to!!! thank you so much from saving me having to read «espresso with soy chai latte ice half shot with low foam and half cream» off this paper! (obviously exaggerated)
Anywho, it’s a Starbucks located in/​or attached to a book store, so I imagine it’s the best possible spot for one. But my favorite thing about this one in specific is the staff.
Thanks guys… you beat LA Starbucks employee’s anyday.

This is one of those Chapters location which I never find as good as the standalone ones. It has all the amenities you would expect but lacks the atmosphere and in my opinion friendliness as the other stores.

Only reason for me to go to this Starbucks is for when I’m in a hurry and don’t want to go in the mall. Good quality and I like that it’s attached to a book store, so you can enjoy your drink and a book.

The original dart. Location. Still a favorite spot. But the drive threw in the crossing is a bit more Convinant for me most times

It’s nice that this place is within a book store, so if you left your magazine or book at home and want to read while refuelling, or are stocking up on some literary items and need a caffeine fix, you’re in the right spot.
That said, I’ve experienced poor service here. Maybe it’s the cramped quarters behing the little counter space, but the staff seem out of their element slinging drinks. Twice I’ve witnessed them pouring my drink down the sink because they made the wrong thing or grabbed the wrong flavour shot. That said, when I usually do get my drink of choice (usually some form of ice tea lemonade as I don’t drink coffee), it’s on par with the drinks I get at other Starbucks.
The location needs a bit of a revamp. More comfortable seating and reading areas to invite people to really take advantage of Starbuck’s hospitality would go a long way, I think.
Unless I happen to already be in Chapters when a caffeine craving hits, I’ll likely wait until I make it across the parking lot to the newly installed Mic Mac location for some people-​watching instead of book-​reading.

This has always been my Starbucks of choice mostly because of the convenient location, close to work and to where I used to live. The staff are definitely hot and cold — sometimes great, sometimes abysmal. I like the connection to Chapters but it can be hard to find a seat as there tend to be lots of lingerers. Right now, as I type this review, it’s raining outside and every so often water drips onto my keyboard, so I should probably go tell the baristas the ceiling is about to cave in. Good wireless, lots of reading material, but very loud and can be hard to find a seat.

As one of the original Starbucks locations in the maritimes, it certainly did the trick up until the surge of new locations that have opened in the past few years. Now though, with flagship locations in place across the city, I feel like the standards haven’t been raised at this one that is integrated with a local Chapters.
Staff usually seem at least somewhat annoyed that you’re there, I’ve had very sarcastic treatment and have witnessed eyerolls between employees, and even impromptu food fights using baked goods at the end of a day. The drinks are consistent, but with this sort of service, I’m usually ready to drive the extra mile and head over to Dartmouth Crossing for the real Starbucks experience.