The Pancake Manor

I am always super happy with my pancakes (late night). So I decided to give their breakfast a go (the full breakfast with hashbrowns)
The hashbrowns were so bad, and the rest of the breakfast bland.
I would suggest taking it off the menu as it totally just brings the rest of the pancakes down.

A prime example of bad service bringing down good food. Great pancakes every time but the service was so bad the last time I went there that I decided it would be my last trip. The waitress sat us at our table and left us there for half an hour. Our food took 40 min fortunately the pancakes were great. While we were eating I noticed the waitresses pointing and laughing at a larger lady. I think that will be enough for me.

We came to this restaurant after the Bridge to Brisbane run, so we came this restaurant HUNGRY. The thought of pancakes, eggs and sausage just sounded so delightful.
We both ordered the breakfast special: two pancakes, eggs, two sausages and maple syrup. It was about a 40+ minute wait for our food. Not sure why it took so long, it didn’t appear to be busy to me. What was stupid was that they brought one set of the breakfast special and it took another 20 minutes or so for the other set to come out. Why couldn’t they come out with both of them at once? It was the exact same thing!
Honestly, the food that we had was just OKAY. I’m not a huge fan of pancakes but I’ve had some pretty good ones. The ones at pancake manor weren’t that great. It wasn’t fluffly; it was very cakey and kept breaking into pieces. The butterscotch syrup was amazing! It made the pancakes much more edible. The sausage and eggs were the typical sausage and eggs; nothing special.
If I do come here next time, I want to try the crepes.

Does service even exist here?
I usually don’t like to give bad reviews, but Pancake Manor definitely needs improvement. I came to Pancake Manor with a friend after needing to satisfy a long craving for some pancakes.
The food is generally quite delicious, and the sides go well; however, the service leaves a lot to desire.
We sat down and looked at the menu to make our choices. When we decided what we were going to order and the respective sides we wanted we struggled in getting anyone to come over and serve us. It wasn’t a busy day, the restaurant only had about a third capacity, we weren’t sitting in an ambiguous spot (right across from the main drinks area), nor was there a lack of staff. Staff just couldn’t notice us. Staff would walk by and my friend would gesture for service but nothing happened. Eventually, we questioned whether table service existed and my friend then went to the payment counter to place an order. A staff member then came to take our order.
The food came out quickly and, with the exception to the garlic bread (which wasn’t as crisp as I hoped to to be), was delicious. Unfortunately, that is the only nice thing I can really say.
The staff forgot our drinks order and I had to go up to the counter to remind them of our drinks. Furthermore, when we asked for water we were told we needed to get it ourselves (no problem with that). The person who I was with went to the places were glasses were kept to pour water but there was nothing there. We didn’t raise anything to the store because we didn’t want to make a fuss. Eventually after a good 15 minutes someone managed to notice that glasses were missing/​yet to be cleaned and replaced the supply. The next problem was that after filling one glass there wasn’t enough water…
After that, we didn’t need anymore «service» and the meal was okay. It’s a shame that what could have been a lovely meal could easily be spoiled by the poor service.
I might visit again, but I won’t hold expectations too high for now.

Yet another dessert place!!! What can I say? It’s my weakness! This is my 2^nd review for this restaurant but for the Garden City location.
I came here with some friends after Hillsong, and we came at the very end of the evening when they were about to put in last orders — I am really glad that we made it just on time. They’re known for their sweet desserts and plates, so of course I’m going to order one.
I ordered the chocolate, banana, and walnut pancake plate. You have to remember, it is 10:00pm and I’m having this massive dessert — #onlyonstudyabroad that’s what i like to say for all the things I do in Australia. I enjoyed the plate as it they had fresh ingredients and came out quite quickly. I definitely recommend this place!

Lovely! What can I say? The buttermilk stack is as good as any of the exotic concoctions with whipped cream walnuts, maple syrup, ice-​cream… oh stop it. I always enjoy visiting the Pancake Manor and each of them is unique. The one in the Rocks, Sydney, was the first time I’d been, and experienced the delights of savoury pancakes, Mexican and spicy. We have since visited one in Melbourne, Canberra, Charlotte Street here in Brisbane and recently Mt Gravatt. What’s really nice about the Garden City venue is that it’s the first time we’d gotten to sit outside and it has a much more modern vibe, which is fine. Although I love the ambience of the historical buildings some of these are to be found in — following on from the Rocks tradition I guess — I don’t think this place suffered from the more modern take and the pancakes still tasted great.

Whether it was from excitement or a sinister cholesterol clot, my heart definitely skipped a beat when I found out Pancake Manor was opening at Garden City.
At last, Mt Gravatt is getting a decent weeknight dessert option. On my first visit, the food was excellent. I can’t speak for the breakfast menu or the burger options but provided you stick with a dessert, you can’t go wrong with butter, maple syrup, ice cream and sugar.
Since my initial visit, I have been twice more and each time it has gotten progressively worse. The service at Pancake Manor is possibly the worst in Brisbane. Even though there are plenty of tables available, the shortage of staff mean there can be up to a fifteen minute queue to be seated. The staff can be rather rude. On one visit we waited 40 minutes for our breakfast pancakes and when I complained, the staff snapped that they should have warned us when we ordered that the wait on food was 40 minutes. When I asked if we could have our coffee order made up first, she agreed though she acted like she was doing us a huge favour. On the second occasion, we stood at the door for ten minutes before the staff approached us and that was only to tell us there would be a long wait to be seated.
It’s disappointing that their terrible service far outweighs their delicious pancakes. However, being a glutton, I will explore my options of dropping in at unusual times to see if it is any better during quiet periods and report back.