Punthill Apartments

Punthill Apartments have been wonderful for the four days we have stayed here. The room was luxurious and comfortable, and staff has been helpful, kind, and personable. The rooms are well-​furnished studio apartments with comfortable king beds. (So long as you aren’t trying *really* hard to find a flaw in them, as a prior reviewer seemingly succeeded in doing) The room was complete with everything needed to prepare meals – and has a spacious patio in the back with BBQ, pool, and a fairly decent weight machine.
The location of the Punthill is very near the Brisbane business district. It is a 4 minute walk from Central Station, where all light rail lines through the city may be reached. There is also a nice café in the ground floor of the hotel, which serves breakfast, lunch, and dinner.
Check-​in closes at 8:00, but they have an after-​hours lockbox for late arrivals. WiFi is $ 10 a day, but if you sign up on the login screen, it will be free whenever you re-​book or stay in a sister hotel.

Slightly aged and tired from the outside but a nice surprise on the inside. The location is great, up high on Astor Terrace with views and a short stroll to the shops and the river. The staff were welcoming and friendly but we didn’t have any issues with the hotel (other than another party burning their toast and causing a short early morning evacuation).
The lift is small (not uncommon) but my room was excellent. Clearly refurbished not too long ago, well laid out, clean, spacious and tasteful, I did not have a single complaint… other than the toilet door that opens to rest against your knee. I was on the 2^nd floor and had a large well vegetated balcony that, with the sliding doors fully opened, made the apartment feel huge and a pleasure to stay in. The kitchenette was small and cramped but came with a small table, a dishwasher, a full sized fridge and was big enough for some prep and cooking.
There’s a laundry with plenty of machines on the ground floor and an outdoor gymnasium and pool on the second floor. Rooms are serviced daily and staff are approachable and friendly. WiFi is unfortunately extra. I can see myself returning.

Punthill feels a little like a grown-​up hostel, offering spacious serviced apartments that are nicely furnished and decorated in a fun but comfortable and slightly luxurious finish. They also offer 3-​person accommodation, which is unusual and fantastic for myself, my mum and my sister (particularly for me, as I’m usually delegated to the sofa bed in this scenario!). The bathroom is also great, with a nice big shower, and our balcony was another bonus.
The kitchen is equipped with a fridge, dishwasher, hob (stove) and the other basics you might expect (although no oven) — perfect for some light cooking, and I suspect this would make a great corporate apartment.
The apartment is generally clean although a little dusty in some corners. Wifi costs extra and our 24hr pass ran out after approx. 18hrs, and the «servicing» is fairly basic (e.g. beds were made but towels not properly hung).
Overall, the Punthill is a great option if you’re looking for extremely comfortable and relaxed accommodation where you can be self-​sufficient. I would definitely look at staying here again if I’m back in Brisbane.

I wouldn’t ever stay here again or recommend it to anyone. The room was nice except for the king bed advertised — which was a king split (ie, two singles zipped together with a hard solid middle). On telling reception about this, we were told that all the beds are that way. We pointed out that this is false advertising under the Australian Consumer Law & were told by receptionist Paul (spot him by his bald head!) that «I’ve been in this game a long time & you’re wrong.» I then pointed out that, as a lawyer I know the law, and he was incorrect & needed to update his ads. He said we were wrong, and with a smile, loudly said we were falsely accusing him & dismissed us. Worst customer service I’ve ever experienced. Do not stay here.

A lovely modern hotel with very helpful and friendly staff.