The Amex Lounge is new, classy, and relaxing, just what you need when you’re waiting to get on a long haul flight. Ambience is excellent. There’s subtle Christmas decorations, it’s quiet and a lot more enjoyable than my previous experience at the Qantas business class lounge. Service is excellent. The waiter approached me every so often to ask if I wanted any more drinks and cleared up my used plates and cutlery as soon as I went up to the buffet area for a second round of food. Food is limited. There are only 4 hot food trays for breakfast(scrambled eggs, chicken sausages, baked beans and waffles), 2 trays of pastries, fruit and cheeses, a coffee stand where you order and they bring it to you, and a decent drinks selection. It was a little cramped but flying a day before Christmas, it’s to be expected. Still a lot less crowded than the Qantas lounge. The limited food selection lets down the lounge. Otherwise would have been 5 stars!
Jay N.
Place rating: 5 San Jose, CA
I had no clue there was an Amex lounge here in Sydney, so I was pleasantly surprise when the BF and I saw the signs for it milling around the airport. We actually ended up here twice since our flight got cancelled while boarding. They have a good variety of drinks and food and the menu changes for the morning versus the afternoon and everything taste pretty good. It’s a good sized lounge, but the seating facing the windows do not all have access to outlets. It can definitely get crowded but not so packed that you can’t find a seat. The staff is excellent and I had great service both times we were there.
Barry T.
Place rating: 5 中環, Hong Kong
Loving the new AMEX partnership at Sydney Airport. This lounge is one of the newest additions to Sydney Airport and open to people with Platinum or Black American Express cards. The great thing about this place is not many people in Australia seem to own American Express cards(yet) so the lounge even though its«cozy» isn’t as crowded. The service here is extremely attentive and I’m a bit addicted to that orange juice and champagne cocktail here. The dinnertime food is quite good too(for those who care theres a bit of gluten free /vegan stuff there too). This place like the first class lounge also has views of the runway(in fact its directly opposite from the Qantas First Class Lounge). I think it’s a good alternative to the Qantas Business Lounge, but probably not match the qantas first lounge(which is up there with one of the best lounges in the world).