Elm Park Auto

Repair my Subaru Impreza here. Reasonable price very reliable! Trust this auto repair very much.

I’ve been going to Elm Park Auto for the last three years. Bill is one of the most honest, straight forward, and practical mechanics I’ve ever met. He’s talked me out of things I thought I’ve needed by pointing out that my old car is just going to do old car things and only a whole bunch of money is going to change that. Yes he gets busy but that’s because people trust him and he has a very loyal following. Get there early and be prepared to wait, you’ll be glad you did.

It’s a nice place to go and fix your car with confidence

Reasonably priced, and fast, $ 25 for an oil change and they also gave my car a test drive for free to diagnose a rattling in one of the tires.
Very friendly and professional, I definitely would recommend going here.

what nice guys here. they don’t rip you off and they do great work.

I dropped my car off to have the engine replaced back in May of this year. The engine had overheated to the point where it was no longer salvagable, and he stated that while it would take a while to do he could certainly repair the vehicle. It took him 6 MONTHS to get the new engine in and when I finally got the car back (a week ago), I was able to drive the vehicle a total of three times before the battery (brand new) was drained by something I could not determin. On the off chance this could be an issue with how the Monsoon Radio’s electrical was reconnected, I had a mechanic look at it and sure enough, Elm Park Auto had hooked the damn thing up incorrectly and it was causing a phantom drain on the battery when the vehicle was turned off (the amp for the system was remaining on and causing the draw). We ruled out that this was a «freak issue» and the mechanic told me to bring it right back to them to get it repaired since they caused the problem in the first place. My husband goes down to pick up the car, and not only had they not fixed the problem (they removed a fuse so the radio no longer operates, fixing the battery drain but not the actual problem and leaving me with a dead radio system) but they charged my husband $ 100 for the «repair» and attempted to bill us for a state inspection sticker they had already charged us for. Needless to say, I’m getting a lawyer involved with this, filed a complaint with the Attorney General and the BBB, and will be contacting my original mechanic for additional copies of the documentation he provided for me to send to my lawyer.
Bill comes across as nice and this situation has come as a complete surprise, as I’ve taken my vehicle to him multiple times and never had an issue before. He was always fair (sort of) in the past, though prices for labor was more than I expected on the average repair. Since May, when mentioning to friends and family who I brought the vehicle to, the response had always been «ooooh, he’s going to screw you over. He’s had the car HOW long? Get the car back and go somewhere else.». I should have listened, but gave Bill the benefit of the doubt. I regret this. Do not go here unless you want to get screwed over. I’m out $ 3100 and had to suspend my own part time business due to the lack of transportation. I’ve lost thousands of dollars in business due to this and now I’m being screwed over by a shoddy repair. Avoid this place at all costs.

I dropped my car off with these guys for a repair that could easily be completed within a few hours. I was the very first person that Billy saw on the morning of my visit and he told me to come back later in the afternoon. I decided to take a walk to the Worcester Public Library and wait it out while my car was being repaired.
When I returned later that day, I came to discover that my car hadn’t been worked on at all. Billy and friends completely forgot about it! I was pissed after leaving there but decided I’d give these guys a second chance. I figured I would wait in their ghetto of a waiting room where they could actually see me sitting there.
The car was fixed for a fair price but I’m not so sure I’d go to Elm Park Auto again.

I had a minor side swipe incident involved portion of the bumper rear left quarter panel and the rocker mostly paint and some Bondo. I felt comfortable leaving the car at Elm Park Auto Body after 2 other shop compassion’s. The reason was rather simple it was in my neighborhood and they had rentals on site, kind of a close one stop shop for me. I had a walk through, the guys seemed to be involved with their work the shop was in descent condition. I was sold. Big mistake on my part, first the job quote was one week ok no problem. I received a clunker for a repair vehicle, it was so bad I had to bring it back the next day to have a repair done on the braking system.? Really the brakes? it was a v6 when I was told I would receive a v4 which was hard to afford gas for me. I really needed a v4 (four cylinder) because I travel far for work in many different locations which I told «Larry». The rental was dirty and not working correctly basically not what I expected from Elm Park Auto Body after speaking with the «look what we can do» Larry. Second I received information my car was still awaiting supplementary appraisal from my insurance company which made me a little upset considering it was already Five business days into the repair. I went to the shop and collected a few items and my car was in pieces and the windows were down I don’t need to tell you about the amount of dust in the air in an auto body center I thought that was a total disreguard for personal property (personnel opinion). I had called my insurance company and was told they were never aware of this situation and as soon as I did let them know they sent an appraiser down within 2 hours the reason I believe is so Elm Park Auto Body could collect the extra money per day for the rental. After two weeks I received my car and had to take it back for paint blemishes poor workmanship on some of the trim (basically hanging there and my rear window was not properly seated for some reason, and had air seeping through. Had that fixed now my rear leather seat has a discoloration in one side and my window tint has been damaged. The way I see it if you pay someone to fix your vehicle or anything for that matter they should not damage something else in the process.
Reader info I drive a 2009 Subaru Legacy SE winter package.

I no longer live in Worcester, but have scheduled trips back on more than one occasion so I can have Bill take care of my car. I can’t say enough about this place, but I’ll try:
He’s honest. He will look and let you know if the part is still in good enough shape, or if it has to go. This sounds like a normal thing to do, but most mechanics will just put in the new part so they can charge you.
Fair: I dropped my car off recently with a small list of things that needed to be done, and basically gave him a blank check (NOT RECOMMENDED). Since I knew him, I knew he wasn’t going to screw me over. He ended up only replacing spark plugs as part of my tune-​up, an told me everything else was fine. He replaced the brakes and informed me that whoever installed the rotors (not him) had put on the wrong size rotors. I told him i also needed shocks and struts, but he came back and said the suspension is fine. The price for all this was more than fair, less than $ 400. Most mechanics would have just replaced everything and the bill easily could have been around $ 1000.
Bottom line: GO HERE. It is busy and he probably won’t call when it’s done, but he has never told me he’d get it done by a certain time and not done it.

I would like to quote from the last review where it is stated «billy is the most dependable, honest mechanic in the city». Those people are quite great and can take care of things pretty fine and with a very reasonable price.
The the proficiency is great, one of the best. The ethnics, best of the best.

Billy is the most dependable, honest mechanic in the city. I have come to him for years, with multiple cars, and he has always tackled each problem from the point of view of the customer. In all the years I have known him, he has *never* made a decision based on what would be more advantageous to him. He has occasionally talked me out of expensive procedures that were unnecessary. When he repairs something, it stays fixed, and the price is always lower than I assumed it would be. If you have an expensive car and you need top-​tier work, he’ll do an awesome job, and if you have a real junker that you want him to hold together with bailing wire and prayers for a few bucks, he’s just as good at that. A+++++++++ WOULD MECHANIC AGAIN.

My car’s check engine light was on and the mechanic informed me that it may be caused by the weather or it’s just that my sensors are old. He didn’t charge me for his advice. He’s a very honest man.
I recently bought a used car and it required an inspection, he was able to inspect it in less than 20 minutes and it only cost $ 29.
Very high quality service and efficiency.