Digital Federal Credit Union

The people are great here, and they have free coffee, tea, and internet access!
Banking, relaxing, who could ask for more?

I have been a member of DCU for about a year and half and so far it’s been good. They offer CU service banking which my other credit union is also apart of which is nice. Their CD cert rates could be a little more competitive but each credit union offers different types of member incentives so do your research if you are going to put your money in a CD. What is great is not getting slammed with fees for every little thing like the banks love to do.
Just a note because they are a credit union things are different you do have to be a member of DCU or a member of a credit union which is apart of the CU service network in order to do any transaction there. The exceptions are if you are cashing a check from a member or if you have power of attorney over a members account. You can’t just walk off the street and decide you want change, this is true with most credit unions, heck it is even becoming more common with most banks. Getting bent out of shape because a credit union won’t allow a non-​member to do a transaction is like getting mad at a resturant for not allowing you to make a reservation for a specific time when they only allow call ahead sitting.

They have all sorts of nice things to say about themselves in their commercials. It’s a shame the they don’t live up to those expectations in real life. Walked in there just to get change for the vending machines in the medical building next door. We left empty handed because we were not members. WTF, you mean you couldn’t give me change for a five dollar bill? This is great customer service I will not soon forget.