Rooms To Go

Avoid like the plague!!!
Although my expectations should have been low to start with because I was foolish enough to buy something there, a one star rating is me being generous. The delivery process is incredibly flawed… after providing me with a 4 hour window, 35 minutes after missing it, they call to tell me I am the next delivery. You would think this would be good news but they had no idea how far the previous address was and how long it would take to get to me. This dispatcher mentioned the driver had 14 deliveries today which meant I was the last. Why the four hour window when there was no shot of hitting anywhere near the 1 pm of the 1 – 5 pm window? Well, it is a courtesy window and not a guarantee. We had asked if they cold provide a 30 minute advance call and were told they could not guarantee that. Dispatch said they could not help, that I needed to call customer service. Customer service said there is nothing they could do, that they would have to have the drivers manager contact me and he only would do so via email. Rooms To Go/​Rooms To Go Kids SUCKS!
Go to Rose Brothers where I should have gone in the first place.

Nice selection, friendly staff. Needed manager on 2 visits regarding competitor pricing and shipping. He was never available. He eventually called but we had shopped at different furniture store.