Helen’s Place

Used Helen’s Place to take pictures at a group event, as they would come on location. When the photos were received, they were not good. The composition was pretty lousy (not centered, background not taken into account, etc), lighting was poor (people washed out), angels were wrong (lots of background, not much of the people, and many from a side angel – who wants a group profile picture???), and the posing was nonexistent (didn’t tell people to sit up straight, didn’t acknowledge arms or legs in the wrong place, had a slew of embarrassing ones where they told someone to lean in and then you could see down her shirt!).
I understand that with a group photo it is pretty hard to get one pic where all the people look good, but hey, it’s the digital age; you can take lots of photos quickly with a digital camera. Yet they still didn’t get a good one. So, last option, photoshop, right? Well, they would photoshop for an additional cost, but they needed to be told every last detail to change. And all we had to look at was a print on the computer that could not be enlarged. Hard to tell from that whose eyes are open, etc. And the worst part was, going through the process to get them to photoshop it was horrible. The customer service of this place was the worst I’ve experienced in a long time. And even if you bought the lousy print, they wouldn’t give you the digital file to put on your computer or a digital photo frame. They actually said «If I sell you a digital image, how in the world can I control how you have it printed?» Would not recommend it at all. Tons of other places in Williamsburg. Use someone else.

Took santa pictures at Yankee candle.
After 2 hours of wait finally got picture taken but it was terrible picture.
Cannot believe they are in business. it was waste of time and money. Never again.