King Shade & Window

I ordered 5 custom shutters from these guys about 2 years ago and they’re beautiful, have not had any issues with the product. They were so efficient, polite, reasonably priced and stress free to work with. Would absolutely recommend them over and over!

Great customer service. They installed my shades upon delivery within a reasonable time frame. I’ve referred others to King Shade & recommend supporting local small business.

This company doesnt have a clue about customer sevrice. I work at a 100 room apt building and we needed some window shades. We set up an appointment to measure the windows back in June and everything went as planned. When I spoke to the woman who answers the phone and sets up jobs she said because of the length of the windows it may take five or six weeks if they have to make them in a factory in NJ. I said that would be fine.
Six weeks went by and no shades. I called and they said it may be another two weeks. OK fine so I will wait for them to call me this time. I waited until the end of AUGUST to call them about what was taking so long. I asked if the shades are ready and she said I needed to sign something (i have ordered several times before and never signed anything) before they would send the order to the factory (so another six weeks to make them).
I asked why someone didnt call me and let me know I needed to sign. She said «I dont have time to call people for signatures». I reminded her that customer service would include calling the customer with any problems with an order. After all you are selling me a product.
This company does NOT value their customers.
I would not recomend doing buisness with them to anyone.
Now I am using Stoneside for all of our windows (we have over 600 windows) and couldnt be happier.

Excellent company for new replacement windows! After doing hours and days of research on windows, and meeting with a handful of high-​pressure sales reps who insisted on coming to my house (grrr.), it was a HUGE relief to finally talk to Melissa at King Shade and Window. They don’t do a sales pitch at all, and they don’t need to come to your house and take up your time.
She simply gave me a quote for 4 Harvey replacement windows via email, based on measurements that I took myself, and she answered dozens of questions I had about the various window types and options.
I then did my own research on Harvey, which makes pretty great windows, and I even went to the Harvey showroom in Reading to check them out for myself. That was enough info to make the decision, and King’s pricing was better than anyone else I found.
Overall the company was great to deal with. Friendly, knowledgeable, and easy to work with, which is, TRUST ME, extremely rare in the window business. Even when we had a little issue related to the order, they solved it quickly and professionally, and were totally focused on my being happy and getting what I wanted.
If you are like me and you have been going crazy learning about vinyl vs wood, Andersen vs Pella, etc, and calling different window companies, you have no doubt discovered the following: many companies REFUSE to give you a quote over the phone, and instead want to send a salesperson to your house, who then spends 90 minutes or more teaching you about U-​ratings and all this stuff that you might not care about to begin with, and then they offer you a price that is only good for THAT DAY, creating undue pressure, stress, and the sneaking feeling that you are somehow about to get ripped off. I experienced this with a few different window companies, and I also was shocked that they wanted, in some cases, over $ 1200 per window.
King was just the opposite experience, and I appreciated them for it. They sell Harvey windows, which are well-​reviewed, and well-​documented online. If you want vinyl windows, these are great quality and have lots of options. The price is right too… mine came in at less than $ 700 per window, and I had some options that were non-​standard (all replacement windows need to be custom made, BTW, so beware of anyone who can price a window without knowing the dimensions or the specifics such as the grid pattern, etc).
So talk to Melissa at King… she’s great, and will tell you everything you need to know to help compare window types. DON’T buy windows from Home Depot or Lowe’s (low quality, overpriced), or Andersen Renewal (waaaay overpriced).
And also remember that half the consideration is that the windows are properly and carefully installed. King works with the same installer who has done thousands of the same windows, and he was great and very careful in putting them in. My Harvey windows look awesome, and if I never need any more, I’m going back to King, no question.

I can’t say enough about this business. I am all about shopping at small businesses to support our community. Between the high-​quality craftsmanship, vast selection and price range, and the incredibly helpful, friendly staff-​I can’t imagine going anywhere else. The shades they created for me are gorgeous. Will definitely use this company again.

King Shade has replaced over 30 windows in my home and we couldn’t be happier with their work. Very friendly staff and efficient crew.

These guys were great to work with. It was a small job but they still came over to my house to meet me and give me an accurate estimate. Installers showed up on time and cleaned up after themselves. The price was great. I will definitely use them again.