I’ve been going to Elegant Nails every two weeks since my first review and still highly recommend this salon.
Stephanie G.
Place rating: 2 West Bend, WI
When this salon first opened I was a regular. They were friendly and did great quality work. I recently went back to get a pedicure and a full set of pink and white gel as a Christmas present to myself. Big mistake. I waited 45 minutes just to get in a pedi chair. Then while I was getting my pedicure they only used the pumice on one foot. Polish looked good I just didn’t see attention to detail. Then once that was done I had to wait 30 minutes just to get my full set started on. In the middle I got switched to the manager and he was VERY distracted. Stopping and starting every 5 minutes. Pink and white is supposed to be durable and 2 of my nails broke in one week. I never have nails break. Also there are air bubbles in my polish or something so it’s not smooth. I also asked for a design on my ring fingers and they don’t even match. It’s like he just threw something together. After the THREE hours it took me to get out of that salon I got 10% off for having to wait so long but It wasnt worth the 90 dollars I spent. I probably won’t come back here.
Kelsey K.
Place rating: 5 West Bend, WI
Very excellent! This is my second time that I went and was satisfied both times! I even brought my friend along who lives in Madison and she said this was the best place she has ever gotten her nails done at! «T» is the guy who did my friends nails and he was very friendly and funny too! Definitely made the experience that much better! This will for sure be my to-go nail salon every time.