Residence Inn Waynesboro

Great hotel, very clean, very accommodating and family friendly. We will definitely stay here again and look forward to coming back next year and making an annual ski trip out of it because of the great time we had here!

I travel for a living and usually have tended to stay at Holiday Inn Properties. This was my first stay at a Marriot property for an extended stay.
I was blown away. Extremely accomodating, full kitchen and fridge, spacious, and plenty of accommodations (gym, pool, basketball, putting green, etc.) I used the grill all the time. The people were friendly, the place was spotless and it even smelled good. You have made me a Marriot member, 5 star hospitality all the way.

We had a confirmed reservation 6 weeks in advance, yet they cancelled it at the last minute. Confirmed isn’t confirmed at this hotel. We’re also loyalty club members, guess that only goes one way. Said they booked us at another hotel which did not have our information/name…nothing.

I had a pre-​paid room reservation at this hotel and the day before I was supposed to check in, I received an e-​mail letting me know that they had overbooked and could not honor my reservation but that they had made a reservation for me at a hotel across the street. Really? I had called just a few days ago to confirm my reservation and was told I had one. They had my money (in full) for a month and a half and when I questioned why, they informed me that I lost my room to a rewards member. So sorry. I am appauled that Marriott condones treating ANY customers this way, rewards members or not. I will never even consider staying at any Marriott hotel ever again where a pre-​paid reservation means nothing.

Wonderful staff is very friendly and willing to help you out with any questions you have or requests if they can.
Property appears almost new and very well kept up and cleaned. Our room was so comfortable and tidy, spacious (more than we really needed for the length of our stay, honestly, but that was nice too!) and had a little gas fireplace for us to use.
Walking distance from a few restaurants and stores and driving distance from several others.
You’ll have to drag me out of here whenever I come back to the area!

Everyone is so courteous here. They go out of their way to make you happy. My cleaning lady Theresa always leave a note wishing me a good day. Thank you, Theresa, that brights up my days. From Mon-​Wed the have complimentary food and drinks for the guests. And that includes beer! If you have to stay in Waynesboro, this is the place to be!

We were stranded from a snow storm and luckily were able to find lodging at this Residence Inn last week. What a lovely and terrific experience! The staff could not have been more kind or helpful. The manager Dawn even made calls on our behalf to help us when we accidentally locked our keys in the car. The hotel team put out lunches and dinners as well since many of the guests were essentially stranded. The rooms were terrific and kids had a great time playing in the pool /​hot tub as well as watching some Olympics in the very nice lobby area (with fireplace and several flat screens). Full breakfast in the morning was great too. We are really discerning travelers and my husband and I agreed it doesn’t get much better than this experience, especially when in a stressful situation — what a gem!

Don’t come here if you’re traveling with your dog! There is a $ 100 non-​refundable fee, way more than other pet-​friendly hotels charge. When I called the hotel after making the reservation, I wasn’t told about the charge, so it was a nasty surprise upon check-​in.

Brandy new everything! My family & I stayed here for a night and it was great. The rooms have a kitchen (stove & fridge) so if you’re traveling with children you can prepare meals/​snacks. There is an Outback Steakhouse in walking distance, right by the parking lot. There is an indoor pool & jacuzzi, great hot free breakfast in the morning and pets are allowed for a fee.
We really enjoyed our stay and will be back. Ohhhh and they offer Paul Mitchell hair products in the bathroom — that’s always an added plus!

Beautiful and brand new!
Conveniently located off the highway — I’d highly recommend this location if you’re in the area. I actually had a meeting in Staunton and stayed here because it was so nice. Suites are modern with granite counter tops in the kitchenette, nice sofa, large flat screen TV that swivels from the living room to the bedroom area easily. Beds are comfy with lots of feather pillows.
It’s quiet too — did not hear any noise from the hallway or neighboring rooms. The only complaint is the area — not too much in the way of dining options. There is an Outback practically in the parking lot, but that’s the nicest thing around… oh well, at least the lodging was great!

I am a little biased because my husband is a Marriott rewards member, so we were upgraded to a 1 bedroom suite for free. :D That said, it was a beautiful room, beautiful grounds and a very friendly staff. We only stayed one night, but everyone was so nice and you can tell this is a new building. The kitchenette was cute and nicer than my kitchen at home! Too bad we weren’t staying longer to take advantage of it.
And the BED! Oh the bed. That mattress was one of the best mattresses I’d slept on in a very long time. My bad back felt great the next day. I am in the process of finding if I can buy one from their distributor.
We were unable to take advantage of breakfast or the pool, but it looked great, and if we’re ever in town again, we’re sure to stay here.

The nicest family lodging we have stayed. Very clean, stylish rooms with great layout and modern décor. Included morning breakfast with a great seating layout ski lodge style but with modern pleasing style with plenty of tables and a long table for big groups or families.
Room had nicely equipped kitchen, well cleaned and nice style.
Good price. Friendly accommodating staff.
An unexpected gem. This just became our yearly ski outing location if Wintergreen Resort pans out!

Extremely new and full of friendly staff, this Residence Inn definitely exceeded our expectations!
From the moment we checked in, we felt welcomed and confident in picking this hotel for our mini trip to Shenandoah National Park! The common areas, as well as rooms were immaculate and the amenities were top notch. I worked out in their clean and well-​stocked gym (had weights, elliptical and treadmills) and my husband and I both partook in their complimentary breakfast that featured both hot and cold food options.
Definitely stay here if you’re in the area!

This is a nice Marriott location. It appears to have been built within the last year or so. Basketball court, putting green, indoor pool, laundry, free breakfast, free coffee, free internet service.
The only complaint I have is the Internet service. It is slow much of the time. I do not require blazing fast speeds but it is slower than I like. It is too slow for me to work on my customer systems from my hotel room. For checking email, surfing the web, etc., it will do. I understand that it is free but free is not good enough.