Lamp & Shade Gallery

I have very positive things to see about the Lamp & Shade Gallery. I took my mother’s beautiful antique lamp to find a suitable shade and finial for it. The husband was alone in the shop while his wife was home baking for Christmas. He was cordial, friendly, knowledgeable, and helpful. Also very conscientious about offering me economical options, though I ended up with a beautiful silk shade that enhances my lamp. The couple have had their shop for thirty-​nine years and, though they are getting on years, offer a great selection, wonderful taste, and expertise. It is rewarding to see seniors still thriving in their small business, a Belmont treasure.

Came in with my three shade examples of what I needed. One was what I wanted to keep, the other two I was trying to replace. The woman who «has been selling shades for 40 years» and «knows her shades» told me in a condescending tone that I needed a certain type of shade for the lamp I was describing. I was holding a totally different type that CAME FROM THE LAMP! She was very unhelpful, and downright rude. I would love to support local business, but sadly at this location I will not. As I type, I’m in the Home Depot parking lot and will kowtow to ‘the Man’ and buy from them. Hopefully, I will shed some light onto my lamp shade situation.

I’d bought a shade a few years ago from the very pleasant man who runs the place but today, when I returned for a new shade, his wife was there and this was a very unpleasant experience. She interrupted our conversation constantly, corrected him harshly and unrelentingly — so I couldn’t get answers to my questions. He blew up at her, they had a big fight while I was standing there and he stormed out the door! Fortunately she persuaded him to come back in and was a little quieter, just enough so I could figure out what I needed to buy and get out of there. Awful. He knows what he’s doing and they have good stock — but I do not want to meet that woman again.

Arrived at the Lamp and Shade Gallery at 4:15 on Tuesday. They were closed. The sign says they close every day at 4 PM, NOT 5 PM as indicated on line.

i needed a unique lampshade for a vintage wallpaper roller lamp, very desireable in the 40’s and 50’s. «shady» recommended the best lampshade for it. he was right. I was so enthralled with the lamp and silk shade I purchased two smaller lamps and went right back. shady and charlotte were most helpful. yes, they can be «short» but they know their stuff. shady cajoled my friend who thought he knew better but shady was the expert and gave the best instruction/​info. everything they have is right there, nothing hidden in the back. what you see is what you get. they have been in the business a long time and they know their business. I will go back if I need another lampshade.

I had a very good experience here and I found the exact type of lamp shade I was looking for. The selection was not enormous, but it was more than adequate for my needs.
I’ve read the other reviews here and I wouldn’t call the owners rude. Brusque, perhaps, and a bit opinionated, but in the harmless manner of older relatives who will try to take care of you if you’re willing to spend a couple of minutes telling them what you want. Not a bad trade, in my opinion.
The owners were very friendly to me, they stayed open after closing time to accommodate my late arrival, and they threw in a stem extension to make sure the lightbulbs wouldn’t be in any danger of touching the shade.
If you prefer a more contemporary shopping experience in a large store with salespeople who leave you alone until you have a question then this might not be the best option. Otherwise, I can easily recommend it.

I stopped going into the Lamp and Shade Gallery years ago due to the rude attitude of the owners. Customer service is definitely not part of their sales strategy. Their selection is outdated and their lamps and shades are way overpriced. Cannot understand how they’ve stayed in business this long. I’ll drive 20 miles out of my way rather than step foot in that place and whoever is reading this review should do the same.

Hi, how are you? I’m looking for a gray lamp shade, something kind of round and… «We don’t carry those kind of lamp shades.»
Oh, okay… well what kind of lamp shades do you carry…
«we carry what you see here…»
ummm, okay… well do you have different colors or…
«No, we have what you see here…»
I should have taken Kathy’s advice but i thought that might have been an isolated occasion… Guess not… This lady is very rude and seemed not to be interested in my business at all.

Very rude very dismissive woman unhelped me here today. I simply asked in person if they could help me «with a custom lamp solution.» The woman went from an unkind expression to open hostility. «what do you mean by ‘custom lamp solution’? «I started to explain «I’ve looked for something online and I haven’t been able to find the right match…» she rolled her eyes like she hoped I would go away. I’ve never felt so derided and unwelcome in a small independent shop. «You know I’m fine with what I have. Never mind.» and I got out of there. Memorably the most rapidly unfriendly and impatient and then openly dismissive «sales» person I’ve interacted with in a long time. Smiling is not required but a modicum of patience or consideration would be fine. If other people have been treated well they weren’t there on a this womans bad day. Or maybe she was filling in for regular folks on the day after Thanksgiving. But be warned today is not a good day to enter that shop!

I never understood how important it was to have a reliable lamp shop – and the difference a lampshade can make to change the look of a lamp until I shopped at Lamp and Shade Gallery. I visited the store on a Saturday afternoon and was helped by the couple who owns the shop. They helped me find a small lamp that is perfect for my living room!
I also find their prices to be reasonable, which is always nice when you are working on a number of house projects!

The family that runs Lamp and Shade Gallery knows as much about friendly customer service as they do about shades — and that’s a lot! Highly recommend this store because of them, and also because of their great selection and pricing.
I needed a quality fabric shade to replace one that had been water-​damaged in my apartment. It was a slightly odd shape, but unlike a couple other places I called, they had several in stock right then, in three different colors. Their prices were about 30% lower than the one other place I checked.
Will happily return and recommend to my friends.