Big Sky Bread Bakery & Cafe

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I loved the chocolate croissants. Granola is very good too. Owner advertised the wide selection of breads (including some Russian-​style) but I didn’t try any so can’t comment. Overall place is nice and clean and owner seems enthusiastic and friendly. Definitely coming back!

The chocolate croissants are really great. The large loafs of bread in the side are unique — comes with flavors such as cranberry cinnamon. Try to get stuff early in the day, probably a bit fresher. The owner is very enthusiastic and this small business, based on quality of baked goods, deserves to stay open.

The owner has to be the most enthusiastic baker I have ever encountered and his pastries are delicious. I can’t wait to go back to try the quiches for breakfast!

Drove in from Boston a 20 minute drive only to find a sign on the store that there was some emergency and wouldn’t be open until late afternoon. Had a Living Social voucher that was expiring and wouldn’t provide me a refund just for that. Had to drive back again. Bread shelves were practically empty. The counter guy or owner don’t know who he is but he was Extremely Rude. Bread was terrible and not worth the price even with the voucher. Wonder bread tastes delicious compared to this stale old bread. Stay away from this place. Service sucks and so does the product

I’ve now gone twice and both times have encountered the rudest owner I’ve ever experienced. As other posters have mentioned, he offered a LivingSocial deal for «bread and granola» and then refused to allow it to be redeemed for granola because he was «sold out» of his «special LivingSocial granola» — even though there were 30 packages of granola right in front of the counter. He said that those were for his non-​Living Social customers.
When I called LivingSocial he got on the phone and then changed his story again. Thankfully they just gave me a refund.
Their bread is stale and tasteless and I was accused of trying to use the same voucher twice. I don’t know why the owner runs such deals if they cause him so much heartache, but perhaps if he was nicer to his customers he would have enough business and wouldn’t need to run such promoters.

We just moved to Watertown a few months ago. I myself am a Starbucks and dunks fan, but since I have been to this place. Starbucks and dunks just isn’t that great to me anymore. So far I have had 3 experiences and they have all been great. The customer service experience is amazing, the counter person is extremely friendly and seems to me he loves what he is doing. Great food, drinks and bread. I am so glad I found this hidden gem and its so close!

After driving 25 minutes to find the store, I just tried using a Living Social coupon expiring in 5 days. Their hours are 6 am — 6 p.m. Arrived around 1 pm, tried to spend it on some cookies and croissants and I was informed by the not-​so-​nice counter person (owner?) that the LS was only good for bread and granola. The bread shelves were totally bare (do you think they could have baked more since the LS coupon was expiring?) and they wouldn’t let me spend it on the pre-​packaged granola, they had «special» granola that was sold out. WTF? Not my idea of customer service.

Yikes.
I was lured in here by a discount offer. I’d driven by but had never gone in before. I was kind of besieged by the guy behind the counter. He told me how good everything was, and what I was limited to by the discount offer (which was fine). But then there was a lot of stipulations. How come I didn’t print it out? (it said I could present it on my phone). Why didn’t I bring cash? (it said they accepted credit cards right on their door) etc etc. If the point of the discount was that I’d want to come back, I’d say that interaction failed.
The bread was pretty boring. The granola was absolutely delicious.

The black olive garlic bread should be on everyone’s bucket list. It’s one of the most delicious things I’ve ever tasted.
The pastries and cakes are also excellent. Prices are a little high but for high quality pastry that’s done right, that’s what you pay. Totally worth it.

I agree the pastries are delicious — try the baklava and the tiramisu. I find the breads pretty blend for the price– prefer the Panera Bread or Russo’s breads down the street. Service is excellent. Never see many people visiting this place — sometimes makes me wonder how fresh items are…

Got a variety of items. Nothing was great. Feta and spinach roll which didn’t have much flavor in the filling. Also the chicken and broccoli same thing the bread was good but filling not much flavor too much broccoli.
The baklava was very good. But the cinnamon swirl bread was terrible. First the huge round bread was shoved into a bag that was too small and all the glaze came off in the bag. It had a thick swirl of cinnamon glaze NO SUGAR running thru the bread, way too over powering. The challah rolls were decent.
The gentleman working there was very friendly and helpful.

I hoped to end my Unilocal parasitism positively, so I could tell myself I’d psychologically progressed to appreciate good things as much as become riled by the bad.
Unrealistic, especially when I see all these filtered reviews about Big Sky that dovetailed with my recent experience there:
Manager adds stipulations unmentioned on LivingSocial groupon — check.
Dry, tasteless sub-​supermarket level bread — check
Think about the really good bakeries in Greater Boston, e.g. A & J King of Salem, Clear Flour, Iggy’s, Pigs Fly, etc.. .
What do you do? If you’re like me, you order way too much, thinking I’ll gorge on this now and have some left to toast when I get home and it’ll be even better, but the bread’s so good you just end up eating it all immediately anyway.
The few times I bought this bread from markets, in plastic bags, it was dry and boring, but I thought it might be better at the source. Wrong: more boring bread in plastic bags.
Note to the manager: concentrate upon quality and loyal customers will follow. Concentrate on scams and you will remain the sweaty, desperate little man I met last week.
And Kudos to Rich E for having the stones to ask Amazon for his money back. It’s what I should’ve done as soon this company tried to change the terms of its deal with Amazon & me

What a treat in Watertown Square! The pastries and sandwiches are both amazing. The assortment of pastries is extensive, well-​priced, and delicious. Try having a croissant in the morning; you won’t find a better one around. Also, the owner and chef, Sonny, is the nicest guy around, knows his stuff, and will make you feel at home. For example, he’ll make your coffee just the way you want it and no less. He accepts credit cards without a required minimum purchase amount, as many local shops do.
I sincerely hope this place can withstand the volatility of Watertown Square. Although I love my neighborhood, I don’t always undestand it. We successfully fought off WalMart because we wanted local-​owned businesses like this eatery to thrive in our town. Well, Watertown? Are you going to follow through and support our small businesses? If so, then give Big Sky a try.

Would give less than 1 star if I could. The baked goods I bought were so terrible I couldn’t eat them. And that is saying a lot since I will eat anything sweet. Well until here. I should have just gotten store-​bought. They would have tasted better and been cheaper.

This place is awesome, delicious and fresh bread and pastries!!!
I come here all the time and have never been disappointed. Cannot wait for seating to be available out side… delicious savory croissants.Mmmmm. getting hungry thinking about it!!!

I was a bit blown over by the customer service here. The chef is trying out new dishes and I got to try them all. All really interesting and creative.
But really I was there for the cake. They had lots of smaller cakes that looked really cool with crazy flavors (dulce de leche, oreo, etc), but ended up going with a larger cake. When I winced at the price he knocked a couple bucks off.
It was a great choice! Last year for the party we did a Stop N Shop cake — blech. Those things aren’t even worth the calories. This cake, with it’s mocha frosting was slow, enjoyable death by chocolate.

I don’t get the signage… did they buy the big sky signs and logos from a defunct bakery and café in denver, CO? How does big sky and large mountains in the background relate to anything new england or boston area?
Got some coffee it was ok. Wife got iced coffee… one time it was good but the next time was awful. It’s pretty hard to mess up iced coffee. Is there anywhere to sit in there?

Finally, a place to buy individual delicious baked goods! I’ve had a bunch of their pastries: a chocolate chip cookie, a chocolate frosted cake/​brownie kind of thing, an apple crisp, and a croissant. Everything’s been delicious! It’s a great place to stop and grab something sweet. The people who work there are very nice (one of them even offered my husband a bonus pastry one day!).
I take off one star only because the loaf of sunflower bread I bought there last week was a bit dry. The pastries, though – they are first rate!