Smile Dental DC

Bottom line: There’s a new dental hygenist and she is fabulous. The other guy they had was nice but, honestly, terrible. This is my only dentist now! Love these guys.

I love this dental office and the staff. They are efficient, prompt, personal and friendly. The doctors & hygienists are professional yet personally interested in you. I’ve been to other dentists and have not yet found the level of care that this staff provides. I would recommend them highly to friends, family or anyone looking for a dentist in the Adams Morgan or Dupont Circle area.

My husband and I tried to stick it out with this place but after 3 cleanings we are switching. They barely clean your teeth, just do a quick polish and floss and you’re out in 10 min. I started to notice some plaque build up on my husbands teeth even though he brushes and flosses like a maniac, so that was the final straw. Too bad since the location is so convenient!

Very nice place ! Very small but organized. Love how I was welcomed by Sylvia, she made the process fast and easy. Will go again and definitely recommend

Smile Dental has been great after a number of insurance switches by my company and a very long break in between dentists.
Billing and reception staff was very efficient and pleasant (I have no idea what Vickie L. is talking about, as Denny seems be be QUITE good at his job. I suspect she just didn’t get the answer she wanted to hear). Dr. Hoda has great bedside manner and humor, but takes care of business without fuss. Overall good customer service from start to finish.
I would highly recommend them.

The staff members at Smile Dental are very friendly, attentive, and professional. They always greet me with a smile and take the time to answer my questions in person or over the phone. Dr. Hoda is very knowledgeable and explains treatment options in a clear, reassuring manner. Highly recommend!

My 1-​star rating is not in response to the dentist, the work done on my teeth or the demeanor and attention I received. If that were the case, I would give 4 stars; however, during my visit, I was told by Denny, the billing assistant/​receptionist that my cleaning and filling would be an addition $ 53 and change with my insurance coverage since cleanings are covered and standard X-​rays are covered by Guardian. All payments are due at the time of service, so I wrote a check to pay at the end of my visit. About two weeks later, I received a bill from Smile in the amount $ 233 to pay for the X-​rays and the cleaning. I was told that I was going to need an extensive cleaning and I knew this since I hadn’t had a regular cleaning in about two years. After part of the cleaning was done, I was told that the polish, which is the last step of the cleaning would need to be done in about a month, so I should come back for that. I was also told that X-​rays needed to be done to perform the extensive exam. What I was not told is that the kind of X-​ray they would charge for was not covered by Guardian as well as the extensive cleaning. Why on earth would I write a check for a partial payment, especially when all payments are due at the time of service, if I were expecting an additional $ 233? Also, I came back for the polish in a month, which I was told was no charge since it was the last step of the cleaning that was not performed on my initial visit, and Smile billed my insurance for a standard cleaning when that is not what was done — only the polish to finish up the last step from my initial visit. So, I am now appealing this claim after speaking with the billing agent Denny, who seemed offended that I actually questioned his billing and am only out to seek a discount. Not great guys.

I didn’t think it was possible.
I didn’t know it was attainable.
I didn’t believe it could be done.
A 5-​star dentist experience. Is it truly possible? Yes. Smile Dentist proves that it is.
The office manager Denny is totally awesome, incredibly responsive, and super helpful. He’s friendly and remembers faces well.
The scheduling is done through ZocDocs, so you can easily find a time that works, book it, pre-​fill forms, and get reminders before you go. I’ve been a few times and never waited more than a few minutes. Twice, I’ve been seen before my official appointment time. It’s a huge shift from my old dentist, who was consistently 45−60m late.
Both Drs. Said and Mir are top notch. I’ve only seen Said once, but Mir twice. Both were über prompt, very explanatory, and quick to figure out and fix the problem.
Billing is easy and clear. Without talking specifics, it’s all very reasonable. No games.

Perhaps Dr. Hoda is a great dentist… I wouldn’t know. I booked an appointment for a cleaning because my dentist was booked, and I specifically explained this appointment was for a cleaning ONLY. I confirmed this with the scheduler specifically, and they agreed that would be fine. When I arrived for my appointment three weeks later, they asked me to complete a large number of forms and then quietly inserted, oh, by the way, we need to perform an exam. I said, no, I am only here for a cleaning (having just seen my dentist in the last two months). They said, no, as a new patient, we need to do a new patient exam. And when I asked why they never mentioned this when I scheduled the appointment, the response was: oh, sorry, but we need to do an exam. I could hear $$ signs. If they had told me that in advance, I would’ve waited on my dentist, and not wasted my time there. But they did not seem even a little apologetic about wasting my time– just robotically answered that oops, sorry about the mistake. What a group of scammers.

Dr. Hoda Said is the best dentist I’ve had — and I’ve had a lot. The staff is friendly and will work with you on payment and give you the quotes for service before service is done. This avoids that shell shock when you leave. Also, if you’re like me, you are nervous at the dentist, no matter what you’re there for. I feel comfortable with the doctors and staff there. They put me at ease. I’ve never had a bad experience here and don’t expect to. If you live in Adams Morgan, it’s especially convenient.

This was the best dental experience I’ve had in years. My appointment was right on time, the staff was extremely friendly, the x-​ray machine/​equipment was brand new and everything felt squeaky clean. Dr. Said was so friendly and took extra care in making sure I was 100% happy with my filling. I will definitely be back!

Great dentist, great office!
Adams Morgan doesn’t scream dental hygiene. If you joke with the wrong person around here on the weekend, you could get your teeth rearranged for free. That being said, I was very happy with my routine checkup at Smile Dental DC.
Dr. Said was friendly, helpful, and prompt. She asked good questions, made sure I was comfortable throughout the cleaning, and left my smile shimmering.
Office is great too: clean and professional. The staff helped get my x-​rays from another DC dentist, whom I shall not mention or disparage here. I really appreciated that neither the dentist nor her staff pushed unnecessary procedures. That can be common elsewhere in DC.
You probably shouldn’t be looking for a dentist on the same website where you look for low-​priced taco stands. But if you’ve stumbled here today, I hope you walk away knowing that Smile Dental DC is a great dental option.