Howl To The Chief

Really disgusted with the fact that they kept our puppy in a crate for almost 9 hours while waiting for grooming and didn’t ever walk him. We suspect he didn’t have any food or water either because he immediately gulped down his water bowl and his food, which he never does right when he gets home. They told us he never got a break from the crate, but I didn’t think to actually ask if he had water. We would have been happy to drop him off later or bring him on a different day if they had let us know that they would do this.

Took Cat there at 8:45 am – when they open. First, they refused to groom him the way we asked. We live on a boat, and wanted to keep him warm as possible by keeping his hair down his back and on his paws and tail. Was told «i ain’t giving no cat no mohawk.» Ok, fine.
We asked them not to trim nails (he doesn’t have front claws anyway). Got a call back at the end of the day around 2:30 saying they can’t groom him because he won’t let them cut his nails.
Never had a problem with the 20 other groomers who have groomed him in the past, so blame has to rest on the groomers. Probably just better with dogs than cats.

I love this place! After having some not so great experiences with dog groomers in the DC area, I was so relieved to find a place that not only cuts my dog exactly the way I ask, but is also very affordable. On top of their already competitive pricing, if you book your next visit, you get 10% off! Moose always leaves looking and smelling amazing and I love the cute bandanna with each visit :) Thank you Carolyn!
As a side note, Howl to the Chief hosts dog adoption events every Saturday. Adopt don’t shop!

Very disappointed with this place. I special ordered the brand of dog food I wanted. Then I waited for them to call me when it came in, but that never happened. When I called them, they said my order was in. No apology for not having called me. This is not good service!

I love this place! I adopted a rescue from a foster family who recommended a very specific type of fancy dog food that I couldn’t find anywhere in the district. The woman working at Howl to the Chief when I arrived looked up the ingredients and helped me find the closest food, along with suggestions for how to ease the transition. Baloo loved his new food and is doing great!

I. Love. This. Place. Formerly Château Animaux. I was sad when Château was closing down, but when I saw it was going to be a new pet store, I was relieved. When they opened, they continue to accept Château card (for discount). It’s nice to see how they’re keeping a piece of Château to their new store.
They have variety of dog food (before I go on, I’m an owner of 2 dogs so I pay attention to dog sections only), dog treats, accessories, and so on. My husband and I buy food from this store for 2 reasons: it’s a local business and the price are reasonable for us. Not only that, they do not sell cheap qualities of food. We bought a dog bed from this store and our dogs love the bed. They would use it often and it still looks new! It was worth the price!
We haven’t used their service because we clip our dogs nails, we wash our dogs, etc, but maybe someday! :)
This store is highly recommended for pet owners! :)

My puppy went for his first haircut here and it was wonderful! He came back smelling great and his trim was the perfect length
He hates baths but seemed to enjoy his time there! We will definitely be bringing him back!

Fantastic place to get your pup washed, especially with the cold weather. I always washed my dog at home and never used a place like this but now I don’t think there’s a better way than to take him to Howl to the Chief. Love it and thanks.

A big shout out to Howl to the Chief: they hold cat adoptions every Sunday. The adoptions are upstairs (you take the stairs near the front entrance and it’s in the door to your left.)
With a couple of exceptions the cat ladies are a bit much, but don’t let that keep you away. These kitties need homes, and as a plus they are super cute.
they also have dog adoptions on Saturday, and those pups are equally cute.

Carolyn does a great job on my PWD’s — even Sparkie who is a nervous wreck and hates to be groomed. Not only that, but when I broke my kneecap, and couldn’t walk up the stairs, she was totally gracious about coming down to pick up and deliver my grrls. Prices are in line with other area groomers, but the results are better, so I feel like I’m getting a bargain. Highly recommend.

Went here again and our long haired dog looked amazing. Carolyn makes it so her grooming lasts! Best groomer in dmv area.

What’s not to love about a local pet store with a giant selection of food and handmade treats and other various things that obsessive pet owners crave?
My favorite thing about Howl To The Chief though has to be the dog washing stations downstairs. For $ 15 you can wash and dry the beast with towels and a blow drier included. No mess to clean up and no drains to unclog!
The only slight negative is the pricing, which is a little steep, but it’s local and they do have a rewards deal that’ll get you a few shekels back from time to time. And don’t forget to check in either, they’ve been running a 20% check in offer for a while!
Great place to spoil the child/​pet

After adopting a dirty ungroomed dog from the Washington Humane Society on Sat afternoon, this is the closest and only booked place that would squeeze me in come Sunday morning. This place is excellent. My dog looked so good I didn’t recognize her. They even gave me pointers for cleaning her if I were to do it myself!

I really love Howl to the Chief. I think my dog love Howl to the Chief more. The store has a wide arrange food, toys, pet accessories and clothing. I understand that it may be odd to mention pet clothing… I certainly never expected to be one of those people that purchases seasonal outfits for my pet for no particular reason. I thought wrong. With this store’s kind/​knowledgable staff and ample selection, this is my first stop when I need anything pet-​related.
We are always able to find our dog’s food, that flush able cat litter that smells like pine trees, sturdy toys and rubber dog boots for winter weather. A few months ago, we were worried about our cat’s weight. We decided we wanted to try to change the diet and a worker suggested a workable meal plan that also fits our budget. Great people and good products that are often a few dollars cheaper than a pet store a few blocks away.
I also really like the Saturday pet adoption events that they host for Rural Dog Rescue!

This place is fantastic! They have the best treats and lots of unconventional things pets love. The selection is rather slight, but my dog loves everything she ever gets out of there.
The customer service is unmatched by that of any I’ve experienced in any pet store ever. It’s actually better than the customer service I’ve received in stores with merchandise for human beings! The staff is extremely knowledgeable about everything, and I’ve never experienced an impatient worker. They all take the time to explain things and don’t skim over any details. (Example: feeding instructions for the treats, suggestions etc.)
They also give the doggies samples of treats and other types of food to see if they like it before you buy. They’re just so awesome! They also have some sort of pet adoption day out front on some Saturdays. It’s quite admirable.

great service!
bought vegetarian sticks good for my dog to chew on! she seems to like it!
can’t wait to go again and buy more!
great alternative for those who do not want to buy bully sticks for their dog

EXCELLENT customer service, they totally rolled out the red carpet for us! They have a small selection but only because they’ve cut out all the crap options, they have top notch options. I love the fresh treats they have available: sausage, bully sticks, smoked bones. We will be regulars here!

Small-​business customer service and knowledge, chain-​store prices. I’m not sure how it gets any better than Howl to the Chief. (HTTC) The only difference between HTTC and stores like PetSmart is that HTTC has a smaller selection and is less expensive. (Yes, LESS expensive.) The smaller selection doesn’t bother me at all — HTTC took all the «crap» out and the consumer is left with a choice between «great,» «awesome,» and «excellent» products, particularly with regard to food.
The customer service is outstanding. One one occasion, the store stayed open an extra 10 minutes for me when I was desperate to get a bag of food for my dog after a late night at work. Their staff is extremely knowledgable and friendly as well.
If I had to stretch to find some negatives, I guess I’d say that the shop is a little small, which can make dog-​dog interactions dicey. Otherwise, HTTC is amazing.
(Small disclaimer — I’m a dog owner so I can’t speak as to their selection for other types of pets.)

We had a great experience here in searching for a new dog food for our recently-​acquired rescue. She had some serious dander and was pretty underweight, so we needed to beef her up on some puppy food and find something that was likely to soothe her skin!
We worked with an awesome slightly older gentleman who was so full of info! I had no idea there could exist to much variance between dog foods, but he really took his time in explaining the differences to us. He suggested we try a blend without chicken because her dander could be from an allergy… and lo and behold! No more dander.
It’s walking distance from our house, and sure, its schmancy for some owners, but we like it. They also work with rescue agencies to find foster homes for dogs, which is great!

Love this place! Clint is so helpful and accommodating – we’ve had difficulty in the past trying to find the perfect food for our picky dachshund – and he gave us various samples and educated us on the different brands they sell and the ingredients, company philosophy, and pros/​cons of each version. It is so hard to find knowledgeable pet store staff with so much personal attention to customer service. Every once in awhile, they will have representatives from one of the brands they carry come out and hand out informational materials and samples – very helpful if you are looking to try out new types of kibbles. Howl to the Chief is simply the best!