Capitol Hill Dental Group

A friendly front office and nurses, but the doctors are quick to suggest expensive procedures and highly impersonal.
I had a form to fill out for work and after a 5 minute meeting with the dentist she declared my dental health unfit — despite the problem (wisdom teeth) giving me only 1 minor problem in 6 years. The dentist hastily signed the papers without a discussion. I would have liked to see more thought be put into my issue, especially considering the steep $ 140 bill.
I will be taking my business elsewhere.

I was so happy with them! The dental hygienist who did my cleaning was very friendly and did a good job (I don’t remember his name). Then I saw Dr. Bouchard and she was incredible! I had two chipped teeth when I went in, but only had a cleaning scheduled. Dr. Bouchard was able to give me different options for the repair and then take me right after my cleaning. (Well she asked if I would mind waiting 10 minutes which I absolutely did not… I was grateful that they could fix them right away!) She did such a good job and talked me through the whole process while she was doing it so I always knew exactly what was going on and the teeth look completely natural and perfect. Overall it was just a very good experience… they did a great job and were extremely nice on top of it. What more could you want!

I suppose going to the dentist will never be fun, but this group makes it as not-​unpleasant as it can be.
I’ve been going here for years and recently switched my kids to this practice from a supposedly «child-​centric» practice that was poorly run and not very professional.
Here, you’ll find very professional, friendly, and courteous office staff. Once, when my insurance had changed and I forgot my card, they went out of their way to figure out my insurer and my coverage (just based on my employer’s name) while I was getting my teeth cleaned. By the time I was done, it was all sorted out.
The hygienists are very skilled and generally good at nudging me into better dental practices at home without making me feel like a disgusting heathen. And the dentists — I believe I’ve seen each one — are uniformly excellent at communicating with patients and treating them with respect and care.
And as for my kids, they did better here than they did at the more child-​centric place.

I am petrified of the dentist… I haven’t gone in years… but today I went to CapitolHill Dental Group… and I can really see myself going back ! To me that is a miracle! Everyone was extremely nice… no one made me feel ridiculous for crying while making an appointment!!! Elaine, the hygienist, was patient and kind… Dr. Susan Hodges was wonderful… I even got a broken tooth fixed… I know I will still be nervous going next time and will probably still cry… but I will go and that’s what matters.

This review is WAAAAAY overdue. I went here to get a cleaning since I was loosing coverage at the end of the month last june and wanted to get a cleaning since I had lost my dentist that i went to in VA. So as you all know I’m EXTREMELY picky. (And my teeth are very important to me. Did you know that tooth decay can lead to heart issues? So take care of your teeth!)
Luckily, I found this place thanks to trusty Unilocal! (and it’s only 5 blocks away from my home– SCORE!)For those of you on the metro it is down the street from Capitol South. While I will admit it was a little confusing finding the place; you have to walk through the alley then enter the building on the far right end and go upstairs; you will not be dissapointed when you arrive. The office is clean and bright. The front desk staff is warm and friendly and are totally used to fielding calls asking where the office is. I was promptly taken back to the chair where the dental hygenist prepped me for Dr. Sarah Bouchard. I was very impressed with the level of professionalism from all staff and their sincerity. Dr. Bouchard was such a pleasure! She listed attentively to my concerns. She even and double checked a tooth, in which I suspected my silver filling had cracked. Surely, enough she found a hairline crack. Most dentists write you off and dont pay attention-​trust me I paid for that with a root canal in another tooth after complaining to other dentists about it. They have state of the art technology. Just about all x-​rays are done in your chair. I can’t wait to go back!

So pleased with this practice. They are efficient, have flexible schedules (including many same– or next-​day appointments), easy to contact and follow-​up with, and very kind. I have been able to book appointments over email (a dream when trying to otherwise call during business hours), and even make appointments for 7am — so I can get to work on time. Dr. Hodges is lovely, and the care I’ve received has been much more comprehensive and thoughtful than at any other dentist I’ve been to in DC. Highly recommend them!

I saw Dr. Norman Bouchard at Capitol Hill Dental Group for the first time yesterday, and it was a great experience!
I arrived a bit late to my appointment, and I didn’t have the correct insurance card. Regardless, the woman at the front desk patiently figured out my dental insurance information and got it all plugged in. I was quickly ushered back to see the dental hygienist. I think her name was Miriam? Anyway, she was really friendly, efficient, and gentle. Finally, I saw Dr. Bouchard. He was very nice, and he took the time to share some really interesting information with me about my X-​rays, the shape of my teeth, and what to do about grinding my teeth at night. I didn’t feel like he was trying to rush me out of the office, despite the fact that I probably threw him off schedule by arriving late.
Before seeing Dr. Bouchard, I had only ever seen my hometown dentist that I went to throughout my childhood, so I was a little nervous to go to someone new. But Dr. Bouchard was great. I wholeheartedly recommend him!

It had been 11 years since I went to the dentist and was more then a little afraid of the horrors that would fallow. None how ever did. Everyone was very professional and after the first cleaning my teeth where noticeably whiter. I only had 2 cavities and had those fixed last night. I also loved the music they had playing, I’m sure it was a satellite or internet radio but it was a great mix! I would not have expected to hear the Pixies while getting my teeth fixed but it made the experience that much better. I like that they showed and told me what was going on while they did things. I got to see gross pic’s of my teeth and extras right way. Then when they where done the difference was amazing. I feel I could have been a great before and after ad campaign for them. Luckily my insurance covered most of it. My only complaint is that it’s a little hard to find.

I have been going to Dr. Bouchard for 15+ years. He is a wonderful dentist and I have referred at least 7+ people from my office to him.
Pros:
* Dr. Bouchard has always explained what he is doing and why and tries to do it in language that you can understand. He also often provides options and recognizes that there are aggressive and alternative approaches.
* He has never push procedures or product on me.
* His office has some very modern technology (digital radiography, digital health records, and the ability to mill porcelain fillings in the office)
* His hygienists are of equally high caliber. If you even come to prefer one over another you can always ask for them by name (my preference was for Miriam)
Cons:
* Office is popular and busy. You’ll need to schedule in advance. Dr. Bouchard will jump from patient to patient but when he is with you, he is with YOU.
* Probably more expensive than other practices (I’ve been told). The latest technology probably isn’t always cheap. You only have 1 set of teeth, it was worth the expense for me to see someone I trusted.
* Office is a little hidden. It is in the alley next to Bullfeathers. Good down, on the right, 2^nd floor.

I should first start by saying that I LOVE GOING TO THE DENTIST. Nevertheless, the Capitol Hill Dental Group is amazing!
When I moved to DC about two years ago I was looking for a dentist that would accommodate a business professional who works M-​F, 9 – 5. This place is great because they have early morning appointments and usually get you in and out in about 30−45minutes.
What I really appreciate about the Capitol Hill Dental Group is that they talk to you about your teeth and what they are doing. They make you feel involved in the process (i.e. showing you your x-​rays and telling you what they see and what that means for you, giving you recommendations for better dental hygiene).
The only downside is the location… it takes me 50-​minutes on the bus to get to their office. But, I love it… so I’ll keep going back (and it’s only twice a year)!

I highly recommend this dental group.
They have more than just one dentist so making an appointment was easy to schedule and I did not have to wait long (maybe two weeks). I have been going to them for close to two years now. Their hours are also very flexible (you can be seen at 7am!).
I have never had to wait long periods of time (greater than thirty minutes) either. I did wait twenty minutes one time, but I believe there was someone who was a fit-​in and had tooth pain. That does not bother me as I was happy to note that if I needed to be fit-​in there could be that possibility.
I have never had any issues with insurance. While I did ask the receptionist if they took my insurance, I also contacted my dental insurance provider directly to re-​confirm as they are ultimately the ones who make that decision. I have found them to be very affordable as well, as somethings (such as cavities) are not fully covered by insurance.

Dentist was fine, but the front office blows.
I called to confirm this dentist was covered by my insurance. The day of my appointment I brought the wrong insurance card. The fee was due at the time of service and I had already driven over there. They told me that I could pay via credit card and they would reimburse me within 6 weeks. So I went ahead with the cleaning. I called with my correct insurance information as soon as I got back to the office. Eight weeks went by and still no check. I called and they said they forgot to submit my claim. A couple months later I call again and they say they needed to submit a secondary claim. It has now been 7 months and I checked in with them today. They said they are not covered by my insurance and that I’m SOL. Lame. Wish I would have taken better notes. Didn’t anticipate that I’d have such a problem…

Love this office (Capitol Hill Dental Group) and love this dentist Dr. Norm Bouchard. I’ve been going here for years – just went again this morning.
They are super quick and efficient. You are never in the waiting room long. The hygienists are always good and friendly and give me the pertinent tips I need to know for my personal dental health. They take videos and xrays of your teeth just as often as needed, but not every time which I appreciate.
Then Dr. Bouchard comes in, and he’s quick and friendly – and I almost always learn something as he drops tidbits of knowledge – fun!
Love that these guys are good, thorough, and respect my time – get me in and out!
They also do my husbands teeth (he has more issues than me and hates dentists) but he likes them too! I think he goes to Dr. Sarah Bouchard there though.

I had a routine cleaning and oral exam. The cleaning by the hygienist was fine. I then sat there unattended for 30 minutes before seeing the dentist for the standard 3 minutes. I was offered no explanation of what the hold up was so I can only assume that’s there standard practice. In addition, they are very expensive relative to other dentists in the area.

Outstanding dental service on the Hill. Recommend highly.

I’m one of those weird people who likes going to the dentist and that is directly tied to the fact that I’ve been going to Capitol Hill Dental since 1991. The offices are clean, the hygienists are professional and they utilize the latest technology. They take appointments as early as 7am, and when you get there you don’t have to wait.
I trust them with my dental care implicitly. I would go to the dentist every week for a cleaning if I could.

After experiencing discomfort for a few weeks, I came to CHDG for a check up. Someone at my former workplace suggested them as a good place to go that was close to my home on the Hill.
The office is located close to Cap South metro stop, but it’s down a small alley and can be hard to find. The offices are very clean and full of state of the art equipment. I was very impressed with their technology. The dental assistants were very nice and I felt comfortable there.
After some ex-​rays and a tooth by tooth analysis, I was told that I would need TWO Root canals, 2 new crowns, three fillings, and some replacement fillings. The total cost for all this would be over 8,000 dollars! I was totally freaked out. I told them I didn’t have dental insurance, and I am currently unemployed.
They still insisted that all this work was imperative and that I needed to get it done ASAP. I left feeling sad and scared for my health. How would I come up with the 8 thousand dollars!!?
My parents were suspicious. They told me to get a second opinion. We went to Dr. Reyonlds out in VA. His office was not as close, but they know him personally, and trust him.
WOW
Dr. Reynolds took a look at my teeth and said I DID NOT need any root canals, and that I only needed three fillings.
I saved myself thousands of dollars, tons of pain, and unneeded dental work.
I’m not sure if this dentist is just over cautious or just after patients money.
I don’t appreciate them trying to scare me into getting extra work done ESPECIALLY when I told them I was unemployed.
DON’T go here.