I asked at the desk after waiting 45 minutes past my appt time how much longer would I have to wait and was told that is was going to be next. I was the only one in the waiting room. Da. Waited one hour past my appt time and the just left to find a dermatologist that would respect my time as much as I respected theirs. Over booked and front desk staff was rude.
Annie Y.
Place rating: 2 Warren, MI
Always takes a ridiculous amount of time to be seen. I’ve left on several occasions after waiting for an hour. They’re always overbooked! The one plus side is that the office is aesthetically pleasing and clean and the staff is typically nice.
Elizabeth D.
Place rating: 5 Hazel Park, MI
I highly recommend his services and his office. Not only is the office an incredibly beautiful facility, the staff are also courteous and friendly. Dr. Scott Karlene is very intelligent and exceptionally kind as well. He made my not so pleasant rash treatment the best experience I could ask for after 4 other doctors were unable to diagnose and treat me.
Suzzette M.
Place rating: 5 Roseville, MI
Staff is very nice! I have never had to wait too long past my scheduled appt time. I think the longest was 30 min, but my appts are not until after 5:30pm. I had very bad acne. I was given two medications and a prescription night-time cream(I also could use regular oxy cleanser so I didn’t have to spend $$$) and the results are stunning! Having suffered from acne my entire adult life I tried everything, and finally one day I decided to see someone. I have been a patient here for 5 months and my skin has not looked this good since high school!!! My last visit they showed me the pictures they took at my first appt and I almost cried, if I hadn’t know the pictures were mine I would have thought it was someone else. I really enjoy the products they have me use. I am happy with the quality and cost of the products/prescriptions. I go every 3 weeks to have Janette treat any break outs I may have, and she has taken the time to talk to me every appt to find out if I have any concerns, questions, and even has some samples of different cleansers and moisturizers. I am very happy with the service and results.
Catherine S.
Place rating: 1 Madison Heights, MI
absolutely ridiculous! the office is way over booked all the time on average i have waited between 1 – 3 hours to even be seen. on top of that out of the 5 visits i have scheduled i have only actually seen the physician 2 times, i get to my appointment 15 minutes early because i respect other peoples time un like this office and he is not even there and i have to see his assistant or he is running way behind and they offer to re schedule another week or two out with his assistant i am very un happy with the treatment i received at this office both time wise and medically, the only reason more than one appointment was booked was because of issues resulting from the first visit, i will no longer even try to see this physician and will begin a search for a new dermatologist