Excel Limousine Service

Best Bay Area limo company! I have used them for 7 years and they are still the least expensive and most thorough company I have ever used.

*I’m frustrated with Unilocal because I have already written this review once and during account creation it was somehow deleted. So here goes again:
For my daughters 21^st birthday I wanted to surprise her with a limo providing I could find a decent deal. After many online inquiries for quotes, I exchanged emails with Lynette Young of Excel Limousine. Unlike all the other quotes I received, the price I was quoted did not change when we eventually spoke by telephone. I was offered an inclusive rate that covered everything. After doing a bit of research I quickly realized this was a great deal! I was surprised further when confirming the rate with Lynette, she reduced it further. Unlike the other company’s I spoke too, Lynette disclosed the terms and fees of the contract including the charge for «vomit». She likes her customers to know that the company charges $ 450 for ANY person that vomits in the car. Refusing to sign the contract forfeits any deposit and rental fees agreed upon. Later the driver disclosed the same information prior to my signing the contract. I appreciated knowing this ahead of time.
The day of our rental I received a text message with the drivers name and cell phone number. It was nice to greet him by name. The 8 passenger black on black Lincoln arrived on time and was just as clean as you can get. Inside the car the usual cocktail napkins had been replaced with some cute and festive birthday napkins. They also included party blowers, candy, and a special crown for the Birthday girl. None of these details had been previously discussed so they truly exceeded my expectations. The drivers name was Norm, and he was dressed to the Nines. Norm was a polite and mild mannered gentleman who treated us with the utmost professionalism. He had all of the address locations prior to picking us up so not a minute was wasted in communicating our intended destination. When we were ready to move on to the next location I just rang his cell phone and he arrived within the time he said he would.
On our way home, my daughter looked as though she might throw up and I asked Norm if he could pull off the highway as soon as possible. I had not forgotten the $ 450 vomit fee! Norm handed me a bucket through the window and promptly excited the freeway. I realize that he did not have to provide a bucket and could have collected a quick $ 450, so once again this went above what I had expected. We arrived back home on time and vomit free! Even though I had paid the gratuity in the total cost of the rental amount, I handed Norm an additional $ 50 because he provided excellent customer service and I truly appreciated all of the extra’s. I will rent from this company again and will highly recommend them to my friends and family.
EXCEL LIMOUSINE SERVICE, LLC Thank you for the wonderful service and memories you have been apart of for my daughters 21^st birthday. My gratitude to you and your staff.