Yvening Event Planning & Catering

I agree with others. If I could give a zero I would. The customer service is horrid. Had a Amazon local coupon for 5 meals delivered. Called in mid August and earliest could schedule was OCT 12. Even though I was skeptical, I agreed, filled out the email form, provided and attached my requested meals. Each email had my phone number. You call the number listed, always goes to VM. You leave a message, you never hear back. You Email, always auto response that they will respond in 24 hours. I emailed and called last week in advance of delivery to confirm. No response. On Sat night at 9:30 — 12 hours before the intended and scheduled delivery!, I receive an email marked URGENT, asking for my selections. I email back, no response. I waited from 10 – 2 (delivery scheduled from 10 – 12) on the day of delivery. No one showed up, no one called and still no email. I am sorry but these people cannot get their S**t together. Their food may be the best on earth but you will never know. DO NOT USE THESE PEOPLE FOR ANYTHING IMPORTANT IN YOUR LIFE AND DO NOT BUY ANY COUPONS FOR THEIR NON-​EXISTENT SERVICE!!!

I will start with a positive– the servers were very kind! And now I will give my bottom line– DO NOT USE THIS CATERER! The owner is a complete FRAUD!
My experience with the caterer started out very well, the food at the tastings were great, the package that included linens– from another rental company and centerpieces from an established florist sounded great. The presentation of the food at the second tasting was also great. She was flexible with my vision and my requests. Two weeks before my wedding everything changed direction. I still had not seen the centerpieces that I made very clear I needed to approve and see in person before a decision was made– I was promised that the date was coming a few times. THE WEEK OF MY WEDDING– things got horrible. I was sent an email by the owner (which I would be willing to share with anyone who is thinking of using this caterer) asking me to approve a list of items, the last one being that «Yvening will begin cleaning at 9pm and leave the property at 10pm» While I thought it was odd that she would leave before the wedding was over, I checked with my coordinator who told me that it wasn’t uncommon but that she would probably get her rentals the next day or that following Monday as my wedding was on a Saturday. I sent her an email to confirm and to my utter dismay– she responded that she planned on removing linens and centerpiece vases between 9pm-​10pm 3 hours before my wedding was over and while guests were still sitting at the tables. My coordinator even offered to remove them herself and take them to the owner the next day and she still refused to leave them. We had to cancel that part of our package and purchase 23 sets of vases and 23 sets of linens the week of my wedding, and all she could do was offer $ 400 back. On top of that, she sent me a 1 in x 1 in picture of a bouquet that could have been purchased at a grocery store and put in the email «We hope you like it». I had not seen, felt, or smelled a bouquet at this point. I had to get my god mother involved who used to own an event planning business to get this person to agree to let me see the flowers first and she didn’t allow us to see them until THE DAY BEFORE MY WEDDING! After this was all taken care of I ALMOST breathed a sigh of relief– it rained the the morning of my wedding, God blessed us with sunshine 25 minutes before the ceremony was supposed to start, things were late, things were wet, but I was the happiest bride in America at that moment… UNTIL I walked into the reception tent and sat down. Throughout the entire process my fiancé made only one request: Hot Good Food! The bread was cold– no biggie. I had decided on a two entrée smaller portioned dinner rather than one normal sized entrée dinner. I chose 9 in lunch sized plates instead of a traditional 10 – 11 inch plate. At the tasting we chose– herb crusted chicken breast, a sweet potato cake, macaroni and cheese in corning ware dishes and warm kale salad we were so excited (and again at the tasting the food was good– I have 6 witnesses). for our 200 guests to see and taste this food. SO imagine my little bride heart dropping when the server sat down a 4 – 5 in tea cup plate with chopped chicken on top of glory greens and a cupcake paper holder with a spoonful of dry macaroni and cheese in it and didn’t even bother to serve the sweet potato cake! IT WAS HORRIBLE!!! She didn’t provide the guests menus and it took her over 30 minutes for the 6 servers (which was supposed to be 12) to bring our the second entrée so the guests started to LEAVE because we had open bar and they were all starving and disappointed by the low quality disaster dinner. Some of our guests ended up receiving a second entrée, some did not and some went and asked and were told there wasn’t any more and one of my bridal party members went back there later and saw the servers making to go containers for themselves. The last thing that I will mention on this review is that we had a beautiful and delicious cake from Fluffy Thoughts. We got it on our own. We got a 3 tier and a sheet cake because our guest number went up closer to our wedding date. I reviewed with her that she would take our tiered cake and the sheet cake to her caterers tent, cut, plate and serve them all. She cut the sheet cake on the dessert buffet table and left it on the table, she never cut our wedding cake and on her way out, I saw her about to leave and asked her if she planned on cutting the cake, she said that she was told not to cut the cake and was seen a few minutes later butchering my cake and when we saw it the next morning it looked just that way, that someone had chopped at it with the wrong type of knife and in a hurry cut the cake. We were promised to go containers and never received even one! I did not eat dinner nor did I have cake at my wedding. Hiring this caterer was detrimental to my reception and the WORST decision WE MADE! DO NOT FALL VICTIM!

they would get ZERO STARS if it were an option!
**hint to Yvening**: If you are going to offer a service be prepared to provide the service offered and paid for.
I purchased an Amazon Local deal from this company for 5 delivered meals. Immediately tried to set up delivery. Um, no. First available slot 6 weeks out? WTH? Tried to set up that date and then no longer available… but did have another available in another 4 weeks. ??? Give me a break. Finally took a slot ridiculously far out (we are talking 3 months this has been going on), provided menu choices, etc. Never heard back. Emailed to follow up to confirm my delivery time and was sent a request to provide my meal choices again. WHAAAT? You received them. Played their silly game and sent again. And guess what… no longer available.
Needless to say I never got to try the service. In addition to wasting my time, LOTS OF TIME, emailing back and forth, trying to follow up, etc., they decided to cancel me. Told me to contact Amazon Local — and «so kindly» provided the phone number — to get a refund. What a great way to do business… NOT.
I would not recommend this company to anyone. A company who is not interested in honoring what customers buy is bad news. If the company didn’t want to do meal delivery, DON’T OFFER IT. And don’t waste my time!
RUN, don’t walk to a different company. This one is horrific.
and I do have all the supporting emails to back this up, as I am sure they will claim I never paid for the service and don’t know who I am, lol.