Affordable & Luxury Event Rentals

I would definitely NOT recommend this company. After meeting the owner of the company, he was very rude. I am in the wedding business, and have dealt with and used different tent vendors in the past, but this was my first and last experience with this company. I’d recommend Distinctive Event Rentals instead. They have always been a pleasure to work with, and you won’t regret it.

I called Affordable & Luxury Event Rentals the week of my wedding due to an emergency issue with another vendor that left me chairless. The front desk was incredibly professional and prompt and were able to send us our contract within minutes. Unfortunately, when my husband picked up the resin chairs we asked for, one of the managers walked out and told him that he couldn’t take them because they were specifically for delivery customers only, and gave him white metal Samsonite chairs. When I saw that there must’ve clearly been a mistake, I called the office and spoke to another manager who stated that there were three different types of chairs they offer and the chairs I’d actually requested were all reserved. Being that it was the day before my wedding, we used what we had, and I let the manager know that I’d be in to discuss the issue at hand on Monday. After speaking with the manager that gave my husband the «non-​delivery» chairs, and being told rudely and repeatedly «We’ve never had this problem before, I don’t know what to tell you», it’s been made clear that Affordable & Luxury Event Rentals are not in the business of taking responsibility for their own clerical errors and care very little about their customer satisfaction. It’s incredibly disheartening and unfortunate that this is their way of doing business. Future brides, heed with caution.