Rosebud Laundry & Cleaners

I’ve come here 3 times, this is the last straw. Every single time I get my laundry done when I’m in town, they brutally shrink all my clothes. This time I specifically told them, WASH COLD AND HANG DRY. The guy at the counter seemed very lucid and intelligent and spoke fluent english, yet when I picked them up, he said «Uhhh, they just dried them regular.» Everything shrank. $ 200 denim shirt I got in Japan. $ 100 merino wool shirts that you can only cold rinse. AVOID THIS PLACE unless you want to destroy your entire wardrobe with no accountability.

TERRIBLE ALTERING SERVICES. Very expensive and they ruined my clothes.
I brought in a coat with a hole with clear instructions and they took off a lot of fabric and ruined the garment. The service was completely rude and condescending. Not a good place or run by nice people.

Can speak to the washing machines but the dry cleaning service is excellent. It has a parking lot in the back which is really convenient considering the area. Great service and always ready on time. I take everything from my everyday suit and shirts to high-​end stuff.

Everything was washed to perfection, on-​time. Super friendly and helpful staff. We were visiting Venice from San Jose and staying at The Rose, so having this great place available within walking distance was a real help!

I have been coming here for years. Great service and quality work.
I do not hesitate to bring them my husbands Italian suits, my dresses, even brought my wedding dress in!

This is my closest local dry cleaner and I’ve been coming here for over tow years now. I had a good experience up until today. I will never use this place again after how bad the customer service was.
I took a nice pair of shorts for dry cleaning and they came back with the color all washed out and looking awful. I went back to complain to the owner and his response was that the chemicals used in dry cleaning can affect the color. I told him I’d had these same shorts dry cleaned by them multiple times before with no problems and that it looked like something had gone wrong. He didn’t even apologize and just said that is how it is. I think I’ll take my business to somewhere where they care about the customer and actually delivering good service.

I took a large comforter with small spots of dog feces on it to them yesterday.
They made me wait 30 minutes after they said it would be ready.
I paid $ 40.00 and went home, only to find that the very same stains were still on it.
I have had this comforter cleaned right in the same neighborhood perfectly.
I called right away and told the fellow that answered what the situation was.
I told him that I would drop it off today around 11:30 am, which is exactly what I did.
When I told the elderly gentleman whom I assume is the owner, he said, too bad.
I asked him for my money back very nicely and he promptly said, «NO».
They must be kidding!!! What a hideous way to run a business. I suggest that no one ever do business with Rosebud cleaners, as unlike in the name, THEY STINK and are ROBBERS!!!
Horrible, Horrible, Horrible Horrible way to do business!

I use this service from time to time, and they do okay. NEVER AGAIN. Today I picked up my laundry and TWO brought two roaches home with it. SO NASTY! NEVER AGAIN!

Really bad customer service. I normally use Four Seasons Cleaners on Santa Monica in Hollywood, but I was in Venice and need to clean the cover for my white couch (nothing terribly difficult.) The owner gave me a once over and DEMANDED that I PAY IN ADVANCE. I said it would be like asking to pay for dinner in advance at a restaurant. I have never heard anything like this. «What if you don’t pick it up afterwards?» the owner asked me. And also — he said — I don’t guarantee that the cover will be white — you have a spot there. Sign here that the spots will remain there. So I took my couch cover back to my regular cleaners. They cleaned it well, no spots, no signatures, impeccably white, I came to pick it up and picked it up first and PAID later. What is wrong with this ROSEBUD LAUNDRY. Poor residents who live in that neighborhood. Hope they have better choices elsewhere.

Came here to do some laundry. I believe this is my first laundromat experience.
I needed some change for a 10 and the man behind the counter working the dry cleaning area gave me a five and 5 singles. They have a change machine that produces quarters for singles, fives, and tens.
Washing loads in a regular size washer is 9 credits which is 9 quarters, $ 2.25. They have some larger washers for more credits as well. Drying loads in a regular size dryers on the left wall of the facility is $ 0.25 for 7 minutes. They have plenty of washers and dryers available and enough space to fold clothes as well. They have a television playing regular daytime tv and they have a couple arcade games in the back. There are a couple of spots to sit while you wait but not many.
Overall, Rosebud was clean and convenient and I didn’t have any issues.

They originally lost one of my shirts, but ended up finding it a few weeks later and I got it back. Otherwise, I’ve had an overall good experience.

Really, really bad. My picture says it all. Their machines destroyed my clothes even though I had it set to delicate.
This laundromat is very expensive but had run down equipment and is ridiculously dirty. There are much better laundromat’s nearby.

Not a good place for alterations. Dry cleaning service is okay but expensive. They send everything off site so don’t really have control of what happens when it leaves and didn’t offer me any compensation when things have been done incorrectly or not how I asked. Used to go all the time bc of the location but after a few disappointments I’m determined to find somewhere else

Every time I’ve gone in for dry cleaning or an alteration, it’s been done perfectly and easily, with no waiting in line and very friendly service. Recently, for a wedding, I took my boyfriend’s slacks in to add an inch to the bottom after they’d been incorrectly altered by the store, and they looked absolutely perfect. I also forgot to mention a lipstick stain on a white shirt, and had to take it back after it’d already been dry cleaned to see if they could fix it, and they did, perfectly and totally FREE of charge.

Do NOT Dry clean your clothes Here !
I had been going there for some time, until they somehow lost a pair of pants to a very expensive suit recently, which I happened to need for an upcoming wedding.
After about a week they still could not find it and they claimed they would search for a replacement at Nordstrom. After a couple more days of waiting they tell me I should go to the store myself to see what they had, and afterward I find out that they didn’t even try to look!
It turns out that it the pants are irreplaceable since they don’t even carry that style anymore at the store and they also do not sell pants for these suits separately. They offered me $ 100, which was ridiculous since my suit cost a LOT more.
Eventually I had to get a new suit because I have no others in my wardrobe. This was after a week of checking in almost every day at the store and calling them.
The guy who originally took my order was not even apologetic at all and does not seem to realize that items like this cannot be just purchased anywhere. The owner finally said he was sorry after I yelled at him.
I am extremely upset over their unprofessional conduct and plan to warn everyone around here! I believe that the fact that they don’t do the work on site is related to why they lose clothes and I want to let everyone that they should not trust this business!

Close to the beach and has a bathroom. Very dirty but cheaper than the coin laundry off Lincoln (and Rose). Dry-​cleaning service inside and a coffee shop nearby. Walking distance to CVS. Family owned and operated.

Great place to do your laundry. Parking in the back, and even though I forgot my phone on top of one of the machines, when I came back to retreive it 30 minutes later, it was still there. Try that at any other laudromat in Venice!

This place is pretty good. I guess I sometimes go to cheaper places although I would’t say this place is expensive. maybe more like average. They have never messed up any of my clothes and are nice enough. turn around is usually 2 days unless you pressure them to have next day.

This place has always taken care of my clothes, removed tough stains, and are quite speedy — you can typically get clothes back within a day or 2.
*However* it is sooooo expensive. $ 9 for a jacket, $ 5 for a top, argh.

I went here about a year ago a few times, and then one day they lost my clothes. They found them eventually, but it took a few days. They didn’t even offer to cover some of the price, so I found another cleaners that does pick-​up and drop off. A couple of weeks ago I ventured back because I had some stains that I wanted to point out to someone in person. Clothes came back still stained, so they sent them back. I went to to pick them up for a second time, and clothes were missing again! They found them eventually, but fool me once…

Other reviewers have hit the nail on the head: this is a mom-​and-​pop shop, but they do not actually do the work on site. So you do not end up with the service and, more importantly, accountability that «mom and pop» implies. They might do the fluff and fold, but definitely do not do the dry cleaning and professional laundry on site.
I come here again and again for two reasons. 1. They are open on Sundays and 2. I can walk from my apartment. Clearly these are important decision factors for me because they regularly violate several other requirements I used to have. Namely they are expensive and they lose your clothes. More than one occasion now they have lost my shirts and/​or given me someone else’s. When the latter happened, I of course returned what wasn’t mine. But my shirt was never recovered. I was given a credit which was only about half the cost of the shirt. The last time I was told to go pound sand… my fault apparently. Count your stuff when you pick it up!
«With great convenience, comes great frustration…»

I come here regularly for dry cleaning — dry cleaning is always done when you want it.
They have same day dry cleaning if you bring it in before 10AM and pick up after 5PM.
The dry cleaned clothes don’t have that heavy chemical smell which I like.
They did lose a blazer of mine, but they eventually found it after a month. They were very apologetic and offered me a free dry cleaning credit when a month had passed and they couldn’t find it.

The fluff and fold service that I’ve been enjoying for the past 3 months has been consistently excellent. Also, I have my suits dry cleaned here for about a month now and I haven’t had any issues.
There is parking in the back. Contrary to what folks have said, they do not farm out your dry cleaning. The folks he do your laundry are in the laundry. The service for what you get is good value.
If you want folks to remember a detail like, «Hang these pants folded over twice on the hangar,» this is not the place.
If you want something consistent and really clean, this is your place.