Chase Bank

Van Nuys, United States

3.2

Open now

10 reviews

Contacts

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Telephone:
+1 818-787-9617
Website:
locator.chase.com
Address:
15249 W Victory Blvd, Van Nuys, CA, 91411
Van Nuys
Nearby public transportation stops & stations:
0.5 miSepulveda Station
1 miWoodley Station
1.1 miVan Nuys Station
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Today

Today 9:00 am – 6:00 pm
Open now
Local time (Van Nuys) 16:22 Thursday, 17 July 2025

Business hours

Monday 9:00 am – 6:00 pm
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – 4:00 pm
Sunday –

Description

Specialties

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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10 reviews of Chase Bank

No registration required
Place rating: 1
Los Angeles, CA
Stupid slow. And don’t think they’ll open another teller window. They’d prefer not to listen to their customers and wall off all but two windows
Place rating: 1
Sylmar, CA
Having one teller and 10 people in line is not what I signed up for. The machines that replaced your staff apparently are useless. Every time I come in here to cash a check I have to wait over 15 minutes. STOP being cheap and hire more people, as in human beings to assist the clients. I’m seriously considering canceling my account with you CHASE!
Place rating: 1
Van Nuys, CA
There’s over 3 personal bankers and yet I’ve been sitting here for about half an hour with another person still ahead of me. Some guy walks in with an overdrawn account of 3500 and won’t stop talking to the point where a personal banker has to go to the teller window to help him. Then he says he can’t wait around so they help him first when I’ve been sitting down for over 30 minutes. To top it off he has no time yet he has the time to tell stories no one wants to hear. Just came here to get a confirmation letter that I closed my account that will take less than two minutes. This is why I no longer bank with chase
Place rating: 1
Sherman Oaks, CA
One teller, five bank employees sitting at desk or walking around. The customer at the counter had a complicated transaction and the teller was gone doing something for him. Why doesn’t the manager take care of the customer and let the teller help the waiting customers. Chase bank is opening a lot of locations but only has one or two tellers open at each location. It is very frustrating going to a chase bank now.
Place rating: 5
Burbank, CA
The Service: Two ATM machines. This branch is well maintained. Tellers are very friendly. Short line. Full service.
The Parking: Big parking lot sharing with Office Depot and 99 Ranch Market
Place rating: 5
Hollywood Hills, Los Angeles, CA
My favorite Chase bank in the SFV. Whenever I am in the area I love coming to this Chase. The minute you walk in you are greeted with a smile and a hello. It’s nice to know that the staff here from A to Z treats you like a customer not a number.
If you are a person who is looking to open an account I highly recommend this branch. Being a Chase customer since 1986 when I opened my account in NY. As we all know their a lot bank choices. This Chase really stands out the most. Always making sure their customer leave with a smile. Hands down the best customer service of any Chase banks in the SFV.
Place rating: 5
Arcadia, CA
Lost my debit card Sunday. Heard Chase was able to give you a new Debit card on site at any of their branches. Came in and saw Kevin he was great help. With my ID and social I was able to get a new card and was in and out in 5 minutes. Wish Citibank was set up to do this …
Place rating: 3
Los Angeles, CA
I’ve only ever used the ATM at this location. There always seems to be a line because the lack of ATMs. It also doesn’t feel very safe at night because it’s so dark and there’s not much foot traffic in that part of the shopping center.
Place rating: 5
Los Angeles, CA
Gotta love the smell of a brand new branch!
This place is even cooler because they’re open a little after 6. Maybe til 6:15ish. They understand that not all of us can get outta work on time!
Place rating: 5
Los Angeles, CA
This branch opened up earlier this year so it still has that «new car smell». There is an eerie silence that surrounds the place. Prolly because there’s almost never anyone here except for the tellers and managers. But hey, I’m not complaining. Than just means no lines for me to wait in. Esp since I’m starving and rushing to go to Sam Woo across the lot.