Richardson & Taylor Chiropractic Care

Super friendly staff, Dr. Taylor is a wonderful chiropractor, and the massages you get before each adjustment are a total bonus!!!

After being hit in a car accident, I came across Richardson & Taylor. I called in at 10am to find out the soonest opening and they were happy to schedule me same day at 11am. Perfect! Within an hour and fifteen minutes I had an X-​ray, massage, adjustment, and plenty of helpful insight from Dr. Taylor. I would reccomend this chiropractor to anyone. In midst of an unfortunate circumstance, coming to Richardson & Taylor was a pleasant experience.

I am going to be as truthful and forthright as i can.
I am not recommending this practice to anyone.
Reason, I’ve been to many Chiropractors over the years.
I’ve seen many many doctors in the Bay Area who make allot of money
by shuffling patients in, crack crack. not even reading over their chart or taking
the time to really evaluate the patient. Not every adjustment is the same hello!
The massage is great, they have various massage therapists. if you get one
that don’t work for you request another one. But.
the adjustments are horrible. I left my last visit and was all out of
alignment. There was no thought or care given to my condition. just a 2 min or LESS cracking and off you go. Seen the 2 min minute smiling chiros before. Very happy people cause they are raking in the cash by the boatload. how many patients can you see in one hour?
Sorry. I hope the practice reads this and makes some changes. They have the potential to be pretty good. But for now. one star.

I arrived 15 minutes early because someone warned me about the place being first come first served. However, I ended up waiting an ADDITIONAL 30 minutes after my scheduled appointment. Absolutely horrible experience and it made my pain worse sitting there for 45 minutes. Definitely will not recommend this place to friends who were waiting for my feedback.

I have literally been going to this chiropractor since before I was born. My mother started as a patient when she was pregnant with me and was having back pain. nearly 22 years later, she is still a happy patient getting regular (once a month) adjustments, and I have been going for lower back pain caused by a displaced hip (don’t get hit by cars!). You get a free 20 minute massage before your adjustment, which is great because it relaxes all your muscles and makes the adjustment more effective. Dr. Richardson is fantastic, though he no longer does adjustments, he now does consultations. Dr. Taylor has a wonderful bedside manner, and even being a young female I have never felt the least bit uncomfortable having him adjust me. Both of them are very competent doctors and know what they are doing! One of the massage therapists (Tina or Trisha? I’m bad with names, and besides I’m always laying face down on the massage table haha) is the best ever. She is one of those people who is just as comfortable in silence as in conversations. She knows my back so well by now, I never need to tell her to adjust her pressure or placement.
I would recommend this place 100% of the time. If you have ANY kind of back pain, from mild to severe this is the chiropractor to visit. (though of course you should also speak with your regular doctor)

@Stefany
While I think your review was sterling in some aspects, I do take issue with your overall assessment of this practice.
Stefany, it’s not always about the money. Time and experience w/​a wide range of patients and problems adds enormously to your resume and career overall.
I have been to this practice for a zillion years and adore it.
Many of the CMTs there have been there for a very long time. Superstars who could go anywhere.
They stay for a reason.
As do I !!!

I have been going to Richardson Taylor Chiropractic for many years.
The only business model that I have found that has CMT (Certified Massage Therapists) on staff and the 20 minute massage is included before you are ever adjusted. They take most Insurance plans and have fair prices. In fact if you do not have Insurance you can save $ 150– by paying up front for ten office visits! They have worked with me and my family for many years and I trust them.

A thoughtful practice: a well trained masseuse or masseur works on patients for a good 20 minutes before the chiropractor goes to work. Crick crack, and you walk out feeling like a new woman (or man)! Office staff is friendly and helpful, location is central and easy to find. Good job all around!

A great place to go to. I was referred to them and their staff is extremely friendly as well as the doctors. They make you feel welcome and comfortable as well. I highly recommend this place if you’re looking for a chiropractor.

I decided to try them, because of all of the «positive» reviews and the hours are convenient. I like their massage, but my adjustments SUCKED! I felt like it was rushed and they were not very personable at all. It would have been nice for them to make sure I wasn’t in the same pain that I came in with. I’ve been here for a total of 3 times, on different occasions. The 3^rd one, was my last one there, because it did not help. I told the dr. it still hurt & he responded it will feel better tomorrow, which it did not. I went to a DIFFERENT chiropractor a few days later, because the pain was that bad & I left that office, PAIN FREE.
I’ve been to different chiropractors in the bay area & they have always checked on my pain & made sure it was a lot better than what I came in with.

This is a review to shed some light on the reason why this company is constantly funneling through massage therapist.
The terrible compensation this company offers their Therapist is the reason there is such a high turnover. Recently relocating from Atlanta I pursued this company in search of a position.
Without a proper interview or background history I was hired. Strange, right? I thought so too. I was asked to work a 6 hour shift performing massages on patients without anyone in the office checking my credentials or even spending the time to make sure my skills were up to par.
I felt uneasy so I called back to ask a few questions. I found out this office expected me to work 6 hours performing massaged only to be compensated $ 50.00 for the entire shift then if I «liked» the position I would be compensated a laughable $ 14/​hr.
I’m completely appalled that in this day and age a company especially a Chiropractic office would find it suitable to compensate their Therapist $ 8.33/hr. for the «training day» and $ 14/​hr. thereafter.
Some words of advice to this office: Rethink your hiring protocol. At the very least your MT Coordinator should spend a few minutes interviewing your prospects, performing a background check and making sure their skills are adequate. I am very disheartened over your protocols & am happy not to be a patient there. I would not feel comfortable having a Therapist your staff never bothered to even interview working on me as a patient.
No surprise there is such a high volume turnover.

My line of work is about as hard on the body as it gets. Dr. Taylor and Dr. Richardson fix problems. Friendly and attractive staff. I look always forward to coming in.

Dr. Richardson and Dr. Taylor are the best.

I went there as a Kaiser patient who was in an auto accident. Never tell them you’ve been in an accident because their rates change. As a Kaiser patiend I should have been billed $ 25 per visit, if I had paid cash, I would have been charged $ 45 per visit. To my surprise at the end of therapy I was charged $ 135 per visit. Be aware of the fradulent billing practices of both Taylor and Richardson. I asked about my bill and was told not to worry about it until the end. Now I know why.

So sometimes the best way to judge a place is when something happens that makes you unhappy and you see how they respond to you. Yesterday I wrote a bad review because I wasn’t happy, today after Dr Taylor responded to my email I pulled that review to write a better one. I had sent them an email after having a bad experience in there and this morning he got back to me taking full responsibility and offering to make it right. Actually offering to go above and beyond. There are not a whole lot of places that care that much about customer service and to me that speaks volumes. It’s easy to love a place when there are no problems and everything is great, it’s much more difficult to when something goes wrong. I will definitely say trying this place out is risk free because if a problem arises, they will make sure it’s taken care of when you let them know

I started going here on a friend’s recommendation after I was involved in wreck back in September 2011. The staff is super friendly. Shawna and the rest of the girls know and greet you by your first name as soon as you walk in. Dr Richardson and Dr Taylor are both very friendly and professional. The only drawback, as another person mentioned, is that they bounce you around with the massage therapists. I also don’t care for one of their fill-​in doctors because he doesn’t listen to you, but I don’t remember his name. I have requested that he not adjust me from now on because I could hardly walk after the last time. Other than that, no complaints. Dr R and Dr T are both awesome.

I went in with sharp lower back pains and Dr. Taylor was the doctor who did my adjustments and once by Dr. Richardson both are very good and I would definitely continue to see them BUT I can go without their massage therapist.
Every visit I had it is always someone different which probably one thing that I do not like (I have a list of people in my file who I DO NOT want to get a massage from so in that essence they are accommodating lol) and I am there to be relieved of my pain but some reason they just make it worse :(BUT There is a lady there who only comes in on certain days I don’t remember her name I know she is definitely there on Wednesdays and she is AMAZING so I would schedule my appointments around her. Other than the office going through massage therapist likes going through T-​shirts I don’t mind going back to visit the doctors only and just that one massage therapist.

Thankfully my coworker suggested me to this place when I was complaining that my back was hurting. I’ve never been to a chiropractor before and was a little intimidated by the thought since I misconstrued massage parlors to chiropractors — which those two are totally different (no happy ending here, sorry guys)!
Since this was my first time here, or ever being seen by anyone about my back, I was surprised with how friendly everyone was. The place was really clean, very bright, and extremely relaxing. The lady at the front desk was so helpful and patient with me since I skipped a few pages during my sign in and Dr. Richardson was full of knowledge (of course he is, he’s a doctor) on what causes spinal issues. We did a consultation in a small room which had light up board on the wall that can suggest behaviors with spinal problems. When he checked out my back, he showed me a few issues that I’ve been having for the last year that I didn’t think was relevant until he told me! A bit scary for me since I’m fairly young but he told me that since I was pretty young my conditions can be corrected following treatments.
I must admit I was acting a bit awkward in the massage rooms because I’m the type of person that doesn’t like to be touched but it didn’t seem too embarrassing since everyone was acting very professional. The massage lasted about twenty minutes for me by a young lady, I believe her name was Brianna. She was really, really good. Put a hurtin’ on my back but after that session I was feeling brand new! Dr. Taylor came in afterwards to corrected my back and neck which felt so freaking good since I hardly crack anything on my body. He was really funny too because I guess he can feel that I was a bit dazed from the massage.
I’m definitely going to continue to come back and refer them!

I started going to them about a month ago. Headaches, lower back pain, and neck pain.
Dr. Richardson took the time to explain what issues I have and the steps to good health. Dr. Taylor did my initial adjustment. I was amazed how great I feel. I haven’t had a migraine since and I make the trip from Sacramento to see them as needed.
Their front staff is awesome, Shawna knows who you are as soon as you walk into the office.