Mike’s Automotive & Tire

This is my first Unilocal review. I was inspired to write it based on the poor review provided by the previous reviewer. I’ve been going to Mike’s for well over 15 years. I originally came across the shop through the list of AAA approved shops since his facility was located on 8^th St in Montclair at the time and I had just moved out to CA and didn’t know where to go for anything. He did great work. I continued to go to his shop for all my repairs and tune-​ups, both at his old 8^th St facility and the new one that they are in now on 11^th St in Upland. I’ve never felt ripped off. Mike has always gone out of his way for me. If I ever had a problem I was almost always able to bring my car right in. When someone rear ended my car, for instance, I called and asked if I could swing by and have him check it out. Not only did he spend time checking it out but I wasn’t charged a thing for his time. He has always gone the «proverbial» extra mile for me. I’ve sent 3 different people to him over the years and none of them has ever had a complaint. He was able to fix an issue on my friend’s Maxima that even the dealership wasn’t able to figure out. I don’t want to say «ignore» the other review, because that would be disrespectful to their opinion and their review reflects their particular experience. My experience with the shop has been VASTLY different and reflects doing business with them for a lot longer time, rather than just a 1 shot occurrence.

First clue when you go in they have you sign a waiver stating that if you do not have them do the work its $ 88, and if you want them to call you or just do the repairs.
I was referred to them and almost had them just do the repairs, thank goodness I didn’t.
I needed a thermostat, check the brakes and dome light repair. I was called a few hours later and told the repair was $ 832 and that I needed a new radiator and hoses. They stated the radiator was rusted and that it had two holes in it and it was shooting out water.
When I arrived a man came out and showed me the «hole» and was very annoyed, he said the dome light just needed a bulb. And that the back dome lights were cut and never worked. I tried to explain that my husband probably removed the bulb and never replaced it, which he replied «Sweetheart those never worked».
In the end I took the car to A-​1 Radiator they pressure tested it and guess what, no holes there was rust which they flushed, I didn’t need the hoses changed. They installed a thermostat all at the whopping cost of under $ 90.00.

Excellent service and prices. I have had my Nissan and my Dodge serviced by Mike’s and everything is done in a timely manner with excellent communication along the way. Thanks for everything and I would highly recommend their shop to anyone.