House Of Flooring & Cabinets

So this is my first Unilocal review. Have used the App for years. The service from this company and the fact that i found them on Unilocal is the reason I’m writing this my first review. The House of Remodeling in Tustin did a wonderful job for me. I want to make it known.
As you know it can be nerve racking trying to get a remodel done. You don’t know what you’re going to get really until you’re in the process. I received several quotes and met with multiple people before i made my choice. You always fear of getting into one of those situations where you get unfinished work or nothing but problems. Endless after charges for minor things. All those nightmares you hear about. Not with these guys. They made me feel comfortable from beginning to end. Started off with Tony coming out to get measurements and the scope of the work. Once they know what they are working with you meet with Rick and he goes over all the money and what you’re going get for it details. He was very accommodating and offered a variety of choices and suggestions. Worked with in my tight budget and got me the color schemes, tile, flooring and cabinets that i wanted. They had so many options it was great to have to narrow it down rather than look for something.
Once the scope of work is set and they present you with the designs you make your final choices and pay them to order the materials. Once you sign the contract.
After a few weeks they showed up on the designated day and began to demo. I had a kitchen and two bathrooms completely remodeled. I had new flooring put through out the house. All the living room, family room, spare and master bedroom all painted. It was an entire house remodel for the most part.
So once the process began i was living with them for a couple of months. They worked really hard for me. I saw the progress almost daily when i came home. All the guys were the same guys through out the process. I had Jason and TJ over the most. They did a lot of the work. TJ is a work horse and did everything i asked of him. He was awesome. I also had Leo and Julio over to install all the cabinets. Merion who did my electrical and some plumbing/​water work. I had Jonathan who did a awesome job on my master bathroom shower. There was another guy who did my hallway bath. Didn’t catch his name. He didn’t speak much english but he worked hard. All the guys were from house of remodeling and wore their shirts. This is important because when your subcontracting things out it can get messy. These guys were the same guys through out the entire process. I really liked that about this company.
Last but not least you have the project manager Alex. He does all the dirty work. He was the middle man between installers, office, customer and making it all work. He’s out in the field guiding the project along and making sure everything is done right for you. He always returned my calls and texts. He sent pictures of things and ideas to get around certain installation issues. He helped tremendously with the design and made sure i was getting what i paid for. He coordinated the entire project. Always made sure i had a water source, toilet, a place to sleep as they worked around the entire house as the remodeling was happening. He is truly great at what he does and is a key guy for this company I’m sure. Lets face it dealing with customer’s wants and expectations isn’t easy. But he made it easy for me. Great service.
So I’m scheduled to do my final walk through next week. I’m happy to give them my final payment and know being the company they are they will with no doubt honor all their workmanship. They truly transformed my house from a old outdated and worn looking place. To a new, modern and clean looking model home that i enjoy coming home to after a long day of work. It puts a smile on my face that i had such a good remodeling experience and i now have the house i always imagined.

We have utilized House of Remodeling on multiple occasions i.e. hardwood floors, custom cabinetry, stairway and multiple bathroom remodels. The entire experience was pleasurable and trouble free. Rick (Sales) was extremely helpful and professional with assisting us with the design process and selection of materials. Alex who oversaw the projects keep them on schedule and insured great quality exceeding our expectations. The workers used were highly skilled, very polite and took into consideration our privacy as we stayed in our home during construction. I would highly recommend House of Remodeling for any home improvement projects and plan to use them again in the future.

We just finished our remodel and could not be more pleased. Rick and Alex were a great team to work with. They helped us to created a beautiful custom kitchen, new flooring in the entire house including travertine and wood, new wrought iron stair rails, new stone fireplace, new lighting and a small powder room. They were even able to take some custom kitchen elements that were in my head and made them a wonderful reality for me. They quoted 6 weeks, and finished in 7, which we were impressed with given that this included Christmas and New Years holidays. Each of their crews was professional and prompt and very clean. My husband and I and our 2 teenagers lived in the home during remodel which was absolutely miserable (and I don’t recommend doing this), but this was no fault of House of Remodeling. They did everything they could to accommodate our living situation. Alex, the project manager, was always available via text and phone and we always knew the plan for the next few days. My only complaint is they did not get a big dumpster, and they just piled the debris in the RV parking, which was an unsightly mess, and for a few days there was a big pile of our old flooring in the driveway right in front of the walkway and there were lots of long nails sticking out everywhere. I did not like that given that my teens like to ride skateboards in the driveway. We were told that our job was not big enough for them to get a dumpster, but we spent well over $ 100,000, and feel they could have got a dumpster. Other than that we are extremely pleased with the customer service and workmanship. We would use them again.

We met with a few different contractors, and by far House of Remodeling was right choice! We worked with Rick and Alex to who were thorough and professional. We wound up expanding our project to include Hardwood flooring throughout our downstairs, stairs and hallway upstairs, install new railing, enclose a loft to a bedroom, redo the bar area to match the kitchen countertop and cabinets, and remodel our fireplace.
We couldn’t be happier. The project was on time and on budget, and the workmanship is beautiful!
We will definitely consider them again for future projects.

I used House Of Remodeling to redo 2,000 square feet of marble in my house and I am very happy with everything. They gave me a good price, did the work in less time than they estimated and the floors are absolutely gorgeous.
Rick and Alex were very nice to work with and their crews of workers were wonderful.
I am a real estate investor so I am always doing remodeling projects and I have to say they are truly first class and the best I have ever seen.
I highly recommend them to anyone!

This is my second review — in July 2012 we had a complete remodel of a condominium done, with excellent results.
This remodel was for a 2 bedroom, 1.5 bath investment property. We had the following work done:
all new cabinets, granite counter tops, carpeting, new baseboards, new tiled shower, extending the existing pipe to move up the shower head height, interior painting, replacing existing kitchen box light with recessed lighting, remodel old brick fireplace (bricks extended all the way to ceiling) with natural stone, installation of new dishwasher, range, microwave and sink.
I really appreciate the expert advice that Rick, Tony and Alex provide. Their input on cabinets, granite, carpeting, tile, cabinet hardware and configuration is great and the end result is really spectacular. Once again, the tile work and carpeting was first-​rate. We didn’t use them last time to do the painting (and regretted it). The paint job is wonderful! The work was completed in good time, even with some delays due to rain. We are so happy to have a beautifully updated place. There is no other company that we would consider for our remodeling needs.

We are SO ecstatic that we picked this place to do our remodeling! We were originally interested in this place over other contractors because they were able to handle everything for us instead of us having to hire separate vendors/​workers. Rick, Alex and Tony were excellent! We were literally having the whole interior of the house remodeled… bathrooms, bedrooms, kitchen, family room. We’d heard horror stories about remodeling and how many delays other people had had with their jobs and contractors. We weren’t really looking forward to the long period of time it would take to do the whole house. When Rick quoted us 4 – 6 weeks, we were flabbergasted. Yeah right. But they did it and it is gorgeous! Rick helped us with the daunting task of picking out materials and made it way easier for us by making valid, fair and BEAUTIFUL suggestions. Alex was the project manager and kept us apprised of every step along the way. He also made really great suggestions as we moved along. We recently had our wedding at our home and we have received so many compliments on our kitchen! Besides our new beautiful fire place in our family room, the kitchen is our pride and joy! They really know what they are doing and get it done in the time promised! The work is meticulous and done professionally! They do NOT cut corners. No need to look further if you’re shopping around. Just look at their pictures on their website.

They did a $ 30,000+ kitchen and adjacent bathroom remodel for me and it was absolutely gorgeous. They had a huge warehouse for us to visit to select our imported Italian granite. An initial cut and installation of the granite was not the way we had specified, brought it to their attention and they fixed it even though some of the original granite was wasted and cost them money. I can’t wait to see what they create with our other two bathrooms that need remodeled. Fantastic job!

We met Rick in the beginning to discuss our kitchen remodeling project. He gave us a lot of options and possibilities to meet our budget. After we signed the contract, we worked with Alex who is the GC. Both Rick and Alex provided the professional service and we satisfied the quality of their work. Alex coordinates really well with his team (electrician, person who did demo, tile installer and so on) and all of them were so friendly & polite and came to our house on time.
We definitely work with them again for our upcoming project and would like to refer to our friends :)

I give House of Flooring & Cabinets 5 stars! They did an amazing job in renovating my kitchen, building in a shower, and installing a wet bar. Alex was extremely professional and knowledgable. He was super easy to communicate with, and made us very comfortable in this project. House of remodeling finished the job on time and it looks great!
The showroom people were extremely helpful and patient with us, Rick gave us great ideas and finally we end up with beautiful design,
I will be working with house of Remodeling in future, and will recommend them to all my friends and family.
Thanks for a job well done!

These people are nice until you hire them. Then they concentrate on getting the next customer and pretty much ignore you. Their workers and sub-​contractors do have the skills, but you need to watch them like a hawk or they just quickly finish the job with sub-​par quality and move on to the next one.
Owner and sale office were very difficult to deal with and rude to us when we have complains. Gave us a lot of stress during our remodeling. Workers were careless with protecting our house or the finished job that they done. Newly laid tiles were walked all over causing the grout to be dirty. Newly placed bath tub was walked on to lay tiles to the bath wall without protection causing scratches. We have to tell them to lay plastic or wooden boards to protect tub/​tiles.
Do not fall into the trap of putting a deposit before they go into details of your remodeling. The deposit is non-​refundable. Once you put the deposit down, they can charge you what ever price they want for the material and you can’t back out because you would lose the deposit.

They are rude — just the walk in impression and asking for information about services and projects they have done in the past was not a good experience. I happen to be out with my spouse for dinner, saw the store and walk over to see if we found a place local to us. The staff was just unfriendly and not welcoming at all, not fourth coming with information and acted irritated that we asked questions. We were polite, the place was vacant and we weren’t taking them away from anything but their phones. We left both thinking we didn’t like the showroom people and most likely if we had a problem with the project — we wouldn’t kick ourselves in the rear for not knowing better. Take this for what it’s worth — walk in and see how they treat you first and then decide if you want them in your home.

We recently had a major master bath remodeling on our oversized (14′ X 12′) upstairs bath. The original bath was installed in 1989 as part of a second story project and was rather outdated style-​wise.
We chose House Of Flooring (House of Remodeling, as they’re also known) based upon the carpet installation they did in our downstairs bedrooms and a beautiful crafted handrail installation at the same time. So we wanted to go with someone we knew and trusted.
While my wife is a bit of a «Design Expert,» They were very helpful in helping her pull her thoughts together and gave us several design ideas. The demolish part of the job was extensive, yet they did all this demolition in record time particularly considering how much demolition had to be done.
They staged and finished the job in 5 weeks and it turned out beautifully well done with very high quality craftsmanship. We are very pleased with their efforts and Alex was pleasant person with whom to work and he communicated well with my wife as it was «her project» not mine! In fact, all of their employees who worked on our project were very friendly, outgoing and attentive toward us.
Now mind you, in my view they’re not the cheapest in the business, but if you don’t mind spending just a little bit more to make your bath a showcase, you need to check these guys out! They’ll say what they’ll do, and they’ll do what they say!
Give ‘em a try…

I used House of Flooring and Cabinets in July of 2013 for a full kitchen remodel and hard wood floor installation.
It has been over a year and my kitchen looks great and is holding up very well. We have lots of kids so the kitchen gets a lot of use. I worked mostly with Rick during the bidding process and Alex once the remodel was underway. They are very competitive price wise and completed the project in a timely fashion. Every detail was discussed with me and they performed very high quality work. I would use them again and recommend them to a friend. A year after installation they came back free of charge to touchup a few cabinets that that had settled and needed touch up paint.
Very happy customer!

House of Flooring & Cabinets did a great job in:
— wood floor installation
— kitchen tile installation
— granite counter installation
— project management
— communication
Once the contract was signed, Alex, the Project Manager, initiated and maintained very good communication, be it through text or phone. He ensured I was kept in the loop regularly.
Additionally, Alex has a good «eye» for selecting the best way to accomplish a project. He provided useful feedback on my bar counter installation, wood floor plank direction, and fireplace tile installation.
He brought up some good points for me to consider, which demonstrated his understanding of interior in
construction planning and impacts to other things when choosing something. For example, choosing a bar counter top that would long-​term complement and fit with my current and potential future kitchen scheme. (I.e it looks great now and will with other ideas I might have, given my preferences)
The actual material installers were all on time, professional, and thorough. They did very good work.
Thanks you guys!

We recently used the service of House of Flooring & Cabinets to remodel our house. We carefully reviewed the backgrounds of multiple companies in our area before making out decision. It was a difficult decision but finally we decided to give the job to House of Flooring & Cabinets in Tustin. Our initial reason was the way their sales person Rick treated us. He was kind, concise, and clear about the process and had many good idea about what should be done. He provided excellent advice and was very patient with us and answered every question we had in great details. House of Flooring used quality materials for their work with very affordable prices. They were on time throughout the entire process. We could not be more happy with their service. I want to strongly recommend them to all who have the similar plan of re-​designing their kitchen, bathroom, and flooring.
–Anoush Damoui

I had been shopping for wood floors and carpeting for a while. I called Rick at House of Flooring & Cabinets and made an appointment. When I went in Rick spent a lot of time asking questions about what I wanted and offering suggestions. He was very patient when I had a hard time deciding on what I wanted. Subsequent to that first meeting I made another appointment with Rick, dragging my husband along this time. We pulled out several samples that I was considering and took a long time making up our minds. At no time did Rick make us feel rushed; he gave us his full attention and told us to take as much time as we needed.
We finally settled on the wood and carpet. We also decided to have the stairs redone and replace the baseboards. The spindles were to be replaced with wrought iron and the treads would have the same wood as the floors. The banister was to be stained the same color as the wood.
Rick spelled out exactly what the project was so there wouldn’t be any questions later on. The price was more than fair. Since the wood was custom made, he told us it would take about six to eight weeks for it to come in, and he would call us as soon as he had it.
About five weeks later I received a call from Rick to schedule the installation. Oswaldo and his crew arrived on time and went right to work. We have a lot of furniture and they moved everything efficiently and without a complaint. They were great to work with and completed the wood part of the job in the timeframe I was given.
We had four rooms of carpet installed after the wood flooring was finished. All four rooms were filled with furniture and the crew had to move everything. In spite of that, the carpets were installed in one day. The crew was very helpful. They even asked if the furniture was placed correctly and offered to move anything I wanted to place in a different space. I wish my husband was as accommodating!
Our project manager, Alex, oversaw everything and checked with us several times to make sure we were happy with the products and the work being done. It is difficult to find contractors that start when they are scheduled, arrive on time every day, and do such beautiful work.
House of Flooring & Cabinets did a wonderful job with my project. I can’t imagine going anywhere else and I’m looking forward to working with them again on our next project.

We remodeled three bathrooms and a laundry room. Working with Alex, Rick, Tony, and their crew was a great experience. Their work was professional, completed in record time and very reasonable. I posted pictures and recommended HofF to a friend who also loved their work.

These guys did a wonderful job on our fireplace. There were some unforeseen problems with our gas line that the guys found after they had started. This made our original plan much more difficult to pull off without having to break apart our houses foundation so they came up with a couple of different options that would work for us and quickly got back to work with the new plan. They had to get another mantle built for us as well (and didn’t try to put the cost on us). We ended up getting quotes from 3 different places and these guys were right in the middle on their price (the cheapest guy was a handyman that didn’t have proper licensing and insurance).
I was very picky about very small details and never once did they have a problem with sending someone over and getting every last detail fixed.
All of the guys that came over to work at the house were very professional, meticulously clean, and super knowledgeable in everything construction.
I would definitely recommend House of Flooring & Cabinets to anybody!

They remodeled our master bath and our guest room bath. Excellent job. I would highly recommend them.