Midas

Always come here for my oil changes and if I have car problems. The employees are always super nice and always get me the best deal possible. I always recommend people to come here for their car, like I said, great employees and great service.

Great customer service, but, unfortunately, that’s where it ends.
Workmanship is issue number 1: I needed the regulators for power windows replaced. Although, the regulator installation went without issue, the Midas tech improperly reassembled the door and left the power lock on driver side, barely functional. You also cannot even unlock the door with the key! You would think professionals would have noticed that?!
Cost of parts is problem 2: The regulators were marked up over 80% beyond retail! Although I don’t mind paying full retail for OEM parts, an 80% markup is simply outrageous!
Finally, when I brought my vehicle back to have sloppy workmanship corrected, Midas told me the power lock actuator had failed and I needed to spend another $ 400 or so to repair it. And the actuator is actually fine. Since you cannot even unlock the vehicle with the key, it’s fairly obvious the door was improperly reassembled.
I will NEVER go back to Midas. I do not need shotty workmanship, price gouging and the BS and lies they used in an attempt cover-​up their sub-​standard repair.

I really like taking my car here. The guys here are helpful, informative, and don’t make me feel dumb if I don’t know something. Oil change is only $ 30 if you order synthetic. I’ve shown up with my car when all bays have been full and went in and out in less then 30 minutes.
When we brought out 1994 Civic in for a diagnostic they were helpful in listing out the specific parts and serial numbers that needed replacing. Unfortunately you can’t bring your own parts in for them to put into your car. Other than that, there is nowhere else I trust more with my car in Turlock.

This is my #1 place to go to for my vehicles. They are very friendly and have great prices. I love that they are honest and explain everything well. For girly me. This is the only place I trust for my vehicles because I know they will take care of everything for me. Great team! these guys. Thank you for all you do, will be going on my trip with no worries cause I know my tahoe is safe. #youguysarethebest.

I took in my SUV to have my wheel alignment done and was advised, «your essentric bolt is missing». He did what he can and I proceeded to follow up with dealership immediately after and was advised, «all bolts are there and if there were no bolts, the vehicle will not turn properly». Considering that I’ve notified Midas within 2 to 3 days that my alignment was still off, Sam advised to bring it in they’ll take care of it.
My husband had made 2 or 3 early morning appointments and has drove to the facility without having anything done to our vehicle because of their reasons such as the machine is down and there is a truck on the lift that cannot be removed.
Today I finally took the vehicle in myself around 3pm and was told that there is a «disabled vehicle on the lift that can’t be moved and they are waiting on a part from Justin who drove to Modesto to get it». I’ve waited patiently in the waiting area because I wanted the issue to be resolved and be done with this place. Around 4:30pm, Justin still had not arrived and the associate’s then removed the «disabled vehicle» and advised me that they will be working on my car.
Moments later, Damien showed me the essentric bolts on my rear and on the front showed me bolts/​washers that should have essentric bolts. I told him that the vehicle was purchased brand new from the dealer and only the dealer and Midas has every touched my vehicle. I advised him that even the dealership said the bolts are all there, etc.
All while I was on hold with the dealership, Damien advised me that there was an aftermarket kit that I could purchase. I asked him how much and he didn’t know off hand the price. Jessy then came out with a paper and showed us how much which was around $ 30 dollars and some change. So Damien said I would need 2 of these and labor would be «super cheap around $ 30.00».
Damien then proceeded to tell me that with today’s events he would not charge me because of what was going on when Jessy earlier said I would not get charged. I argued the fact that after he did the alignment the first time, a day later I noticed it had issues hence the reason I called immediately and spoke to Sam. Damien also stated that once the kit was ordered I would have to pay for the alignment again. I told him I want to speak to someone higher perhaps corporate and he said his GM was here.
Justin approached me at the counter and I advised all that has transpired since day 1 of my experience with Midas to current. He then quoted me the kit price and said, «$ 25 for labor». I advised him that earlier I was quoted $ 30 dollars for the kit and now he’s giving me a quote of $ 45 per kit… and $ 25 per side for labor (total $ 50/​labor). I just advised him that earlier he told me the $ 25 and did not mention per side and not to mention I was quoted earlier from his staff of $ 30 some dollars and some change. He gave me a final price of $ 140 and said that’s the best he could do. Knowing how I was already unhappy with all these misquotes and misinformation, he offered a full refund on my alignment and I can take my business across the street or anywhere.
Keep in mind, I was present when an older lady came in to apply for credit and have her brakes worked on. She left the store and while they were working on her brakes, the associate stated it was «45%» left while she was not there. Now that she is back to pick up her vehicle, she was surprised to hear that she did not need to have anything done yet a couple days prior according to her, an unknown associate told her that her brakes were almost metal to metal and needed to be changed asap hence her reason to get it done quick. It’s unfortunate that this company tries to gain business this way versus being up front and honest and having associate’s and managers be all on one page.
I would not recommend this place whatsoever!

This is the only place I bring my car for upkeep. Great customer service and honesty.

Good customer service. They aren’t pushy with recommended services. They actually brought me under my car to show me what they noticed.

Sitting at MIDAS, no one is better. Many places take advantage of women and treat them like they’re stupid. I have never encountered that problem here. I have been a customer of theirs for over twenty years. Five at this particular MIDAS in Turlock and I have never had a bad experience! They’re the only ones who touch my three cars. Recommend them for the cautious woman who may not know everything…

Had a terrible experience. I have been a Midas customer for close to 10 years and have had 5 of my cars worked on. This last time I took my car to be worked on was the most frustrating in my experience with auto shops. First they looked at the car and quoted me a price, and that it would be ready by Monday [dropped it off on Friday. Come Monday they called and informed me that the price had jumped by 300 due to the damage and that they had to order a part, and the car would be ready the following day at noon. Noon came and went, no call. When I called, they informed me that the dealership had sent the wrong part. Now the car will be ready in another day at noon. when noon came again I had to call, and believe it or not, the dealership had once again screwed up and sent the wrong part again! So the car would not be ready for another day. When I went to finally pick up the car$ 1000+ later, it still was not fully operational. The alignment was off. They asked me to drive and bring it back in a week for the alignment. Brought it later after a week! And they explained that they were not equipped to do the alignment since it required electronic calibration, that I had to take it to a dealership. Now that is an additional $ 140. I am so disappointed with their service that I have vowed never to go back to them again. They think people are idiots and can not figure out when they are being lied to. Take your cars somewhere else.

The guys at Midas in Turlock had wonderful customer service. I made an appointment, and they took my car in as soon as I arrived. I was just getting an oil change, but they looked over the whole car and gave me some quotes on things that that needed work, but didn’t try to push me to have them done with them today. They also answered all the questions about the things I didn’t understand. They were great and I will definitely come back again.

THEY DROPPED MY TRUCK OFF THE LIFT!!! BEWARE!!! Horrible place. Will never go there again. Took them months to fix my truck cause they had to «investigate» the cause of it falling. Either their fault or the company who made lift fault. Either way they were responsible yet took forever to get fixed because they didn’t want to pay for it and work out between them and the lift company. In the end, it was THEIR fault. Never heard anything from their corporate. No apology. No free oil change (even though I wouldn’t use it). $ 18,000 in damage to a new truck. Hasn’t been the same since. Stay away!

I originally wrote a review regarding the ridiculousness of the prices being charged and how my daughter was treated. I have decided to change my review! If you should be aware of anything g at this store it is the manager! He was quick to defend his store but was very rude and abrasive I. The process. Sometimes all a person needs is a explanation and a apology! I got the explanation but no apology.

I’m not one to complain but as a consumer the point of this is for you all to judge based on past experiences and make better decisions then we did. Haha…
My experience with this place yesterday was horrible. My car recently had 3 lights come on and I ended up taking it to Les Schwab the gentleman and young lady there were very helpful, they even came out and did a free diagnostic so that when I do take it elsewhere I know what’s wrong and won’t get hassled and they end up recommending Midas so trusting them since they were so awesome I came here. When I first walked in I was greeted and told they’d be right with me… The place reeks of cigarette smoke and looking around I notice the radon it smells is because 2 mechanics are smoking while working on cars (isn’t that a big no no?) well whatever I want planning on leaving my car anyway so I wait. The customer before me had quite a bit of issues with his car that were pricy but the guy helping him was totally working with him on pricing… which is awesome! Once it was my turn I tell him my issues and how I already know what was wrong with it and I was just trying to see if Midas repaires 02 sensor lights because I read somewhere it’s usually a dealership thing and if so how much do they charge… He says I’ll have to get my store manager Justin and he’ll help you out and since you just had a diagnostic done maybe he’ll just give you a price… So I wait. Justin comes over super friendly guy and says he’d still need to do a diagnostic to make sure that’s what needs to be done so I agree thinking if I already told him what I needed he’d waive it when he fixes them like most places do or they put it towards the charge of fixing the issue… I asked him how much it’d be and he says high 200s maybe 300 with labor and everything so I give him my car and tell him to call me… less then an hour later he calls saying all together it’s gonna cost me 1100 because the Cadillac converter is bad and thats the issue as well… I tell him no and he’s like ok then I’ll call you back about the 02 sensor problem… Not even 15 mins later he calls me back to say he can’t fix the 02 sensor because it’s a dealership issue! So I tell him I’ll be there to pick up my car… When I get there I’m pretty irritated and when I’m mad I’m usually just quiet and he tries to tell me that that’s how much it’ll cost me anywhere I go and that it’ll be 65.00 for his diagnostic, clearly at this point I’m pissed but totally stay quiet. His computer ends up apparently having issues printing so I wait for my paperwork and to pay as I pay him, he has the the guts to say to me at least you saved some money knowing it’s not the 02 sensors lights… I though oh my God first of all I thought you couldn’t fix those when your called me back and said that and now your saying it’s not an issue and you saved me money! Wow. All I said is wow I just wasted 65 bucks for you to tell me what I told you I wanted done. Clearly these people have no integrity and it starts from the top… Pretty sad because the Midas name and motto is to take care of you but that’s clearly not the case at this one… Everyone I’ve talked to about this experience was upset at me for even taking it there… The right thing to have done as a store manager would of been to say in the beginning if truly you don’t do repairs on 02 sensors lights and not charge your customer 65 dollars then because she doesn’t wanna fork over the unnecessary work you feel that needs to be done tell her note we don’t do 02 sensors but I’m still gonna charge you… Unbelievable. I hope anyone reading this learned from my lesson… Don’t waste your money here because they don’t even know what they do and don’t do.

Best Service in Turlock! Honest and Certified mechanics who only let you know what you need per your factory scheduled maintenence. The only place in town I trust to service my families vehicles!

This place not only cost me over $ 2,000 dollars but my car ended up worse than when it went in. So I had this vibration problem in my car and I took it to Midas thinking since they were well known and established it would be in good hands but boy was I wrong! The manager totally took advantage of my ignorance about cars and trustworthiness in the shop. He had me spend thousands on a power steering rod, motor mounts, and new hubs. My car was still vibrating AND my fuel pump went out after they threw in a «free» fuel line cleaning. This guy still wanted to talk me into bringing my car back at my cost! And a few months later my power steering started going out! This place should not be in business!

So this is my first 1 star review. Usually I get my car serviced at the dealership I bought I car (Hammer Lane Toyota) since they always seem to do a decent job. But since I just moved to Turlock and the closest Toyota dealership was in Modesto, I decided to try out Midas. What a mistake.
First off, I called in to get a quote for a 60k maintenance service. Said it was going to be around $ 700 for everything (oil change, cooling system flush etc…). I have a 2003 Toyota 4Runner Limited V8, so the price wasn’t too bad but not that great either. After I left my car there, the manager called me and said I should have more work done on the car. like fuel injection cleaning. etc… So I’m like what the hell, might as well get everything done at once. So I agreed to it but it was an extra $ 200.
Then I go pick up my car, he says that everything is fine and done except for VSC trac light came on. But he stated that I dropped off my car that way. (Which I didn’t, I would know since I’ve been driving my car for 4 years). But since I was in a hurry, I took my car thinking it was a button that one of the techs just pressed. When I got the car home, I noticed that my glove department was unhinged and alot of greasy fingerprints on my operation manual. Also noticed a brake pad on my running board. I did some research and found out it wasn’t just a button but a problem that could be possible fix by filling up the brake fluid. So I called back Fred, the manager and told him about the possible solution, and he said it would see if it works. I brought my car in the next day to get it fix, it didn’t work. So he referred me to an transmission shop and let me use his name for a discount (thanks, guy). I was like wtf, but after 20 mins of telling him that I thought his shop should be the one to fix the problem that they created, I just left… never going back there again.
I don’t mind people making mistakes but at least try to fix it. Oh well, this Midas will never have me as a customer again.