Goodyear Auto Service Center

Went in on Sunday morning at 11:45am with no other vehicles being serviced and was told that I needed to make an appointment for Monday and they could not do a simple oil change and filter. Sign in front of store says «Now open on Sunday’s». Should really say, we are milking the clock and really do not want to work! Lost my business!

Very friendly and fast service. Another shop, and the dealership, had told me I needed new tires immediately and when I showed to buy new tires here, they showed me that I didn’t need them for quite a while longer. They even offered us pizza :)

Overall I’ve had a positive experience here. Not perfect, but good.
The first time I went in for an oil change I had a coupon. Service was fast and friendly. However, the filter was screwed on loose and the oil leaked out over the span of a day. Went back and they rectified the problem. Because I had to top off my oil to get back they gave me a free change (just got this done today).
When I returned to get the initial oil filter leak fixed I asked them to take a look at my engine light. They said ignition coil. Changed it, light was still on, so they promptly and without debate refunded me and put my old coil back in. For the record, they were actually correct, but there were other issues in addition to that one coil.
To sum, I thought they were courteous and knowledgeable. They corrected any issues that arose, and today during my «free» oil change they fixed my windshield wiper spray which was not working, and they did that for free.
I’ll be back.

First and last time customer. Went in for a scheduled oil change, I made an appointment two days prior. Arrived @ 10:30 and was greeted, staff was very nice. Was told 1 – 1 ½ hr. Which seemed crazy, but whatever, I said ok, walked to Mimi’s for coffee. @ 11:45 they called to say I needed my cabin filter replaced, so I said replace it, they said 20 – 30 more minutes. Really, to drop a filter in? Ok. When I got back, the car was done, I checked my glove box to find it fall out, finger prints all over it and the light not working. They fixed the attachment and said they didn’t know why the light wasn’t working, but I can take it to the dealership. Uh, no, you messed it up, you fix it. So, it was an easy fix, they had adjusted my lights, which turned off the light. Not a big deal. The fact they couldn’t put things back the way the found them (which would have resolved ALL problems), left finger prints everywhere and took 3 hrs to do an «oil change» is COMPLETELY ABSURD. I had to ask the manager to wipe my car down bc the leather and glovebox was covered in fingerprints. Why I needed to bring this to his attention is beyond me. I finally was able to leave at 1:30, steam rolling from my ears. I mean, what oil change doesn’t take 3 hrs and leave your interior worse than before. If you have a life… Make schedules… And expect things done correctly… the first time… without guidance from a auto layperson… I recommend you try somewhere else.