Chipotle

Went to lunch here with some friends, have no major complains but my friend said her bowl tasted weird, no idea why. She got hers for free though, which definitely made up for it (even though it was before she complained… Hmm)
Anyway, mine tasted great, and my guac was free! I come here often because the food is super quick to get on a school lunch break. Service is kind and generous, food is warm and bathrooms clean. Great job chipotle!

I don’t know why people are so hard on this location. Maybe it wasn’t so great when they first opened but now that they’ve been there for a while and workout out all the kinks I’m all about it. I’ll go out of my way to come here instead of the one by park mall. That one always has a line and this one is way faster. The employees are always super friendly — even when I come in 4 minutes prior to closing! Last time they even gave me free chips. The food is always fresh and they usually are pretty generous with their serving sizes. I’ve used the mobile ordering before and my food is always waiting for me which is great. The only negative for me is the parking is usually tight unless you drive to the other parking lot which I always forget about. Super glad to have a chipotle close by now!

This Chipotle is a total crapshoot. The food is pretty much standard Chipotle fare as far as flavor goes, but sometimes you get someone who knows what they’re doing and sometimes you get someone who clearly would rather be anywhere else. The last time I went, I had someone who was not only incredibly rude and didn’t listen to what we ordered, she did something abso-​freaking-​lutely disgusting as well.
Allow me to paint a picture: Three hungry people walk into Chipotle, ready for a delicious meal of non-​GMO burrito bowls. We walk in and see this girl hurl her ungloved hand into the pan of chips in the back, shovel one into her mouth, and without washing or gloving her now saliva-​smattered hand, shoves her hand back into the chips for another one. I was in shock and ready to go, but the gents I was dining with refused, mainly because they were starving, but also because they convinced themselves that if we were not getting chips it was okay.
This same girl was in charge of salsafying my bowl, and I asked for one scoop of the pico and two scoops of the corn salsa. She ladeled two ginormous scoops of pico onto my bowl. Ordinarily, the difference between one and two of their regular sized portions of salsa isn’t enough to get me agitated, but this had to have been the biggest scoop of salsa Chipotle has ever made, times two.
When the cashier asked her what we had, she told him, in the worlds quietest voice, one chicken bowl and one veggie bowl. When he repeated what he thought she had said back to her, she said «No, try again!» This went on for several times, her refusing to repeat herself in the most condescending tone of voice possible. All I could think was, you aren’t one to talk, being that you didn’t put my requested amount of salsa on my bowl (I KNOW it’s trivial, but I asked for it a specific way and my request was totally disregarded).
Look, the times when they sort of mess up my order, or put things together in weird fashions are not enough to get my really riled up. But when you put your slobber in the chips you are going to serve to customers, patronize your fellow employees and not bother to listen to your customer, it is bothersome to me. And for this, they get two stars knocked off.

This Chipotle location has kinks to work out for sure. I’ve gotten stale tortillas on more than one occasion, veggies that were cold and anemic looking, and sofritas that looked like they’ve been sitting in that bin since yesterday’s lunch. I’ve passed up on guacamole that was almost completely brown on top. Why aren’t they paying attention to how their food looks on the line and properly taking care of it? Oh, I know, cause the employees are always screwing around. On our last visit there, one employee kept screaming so loud that I couldn’t hear the music over him and other customers were giving him dirty looks.
But, on the plus side, they always give me a big portion of everything, and when I ask for more or less of something, they gladly oblige. The drinking fountain and seating area are also usually clean as well.
I really hope this location gets itself together. Usually they do when they start off rough, so I have high hopes for them still.

This location is no different than any other Chipotle location. They are new, and as such the learning curve for rolling burritos that don’t explode has been a little slow going, but it gets better each day. I have not had any of the problems mentioned in the previous review, and once their entire staff gets a bit smoother, I will be very happy with this location.

If you ever cursed the school cafeteria lunch room lady for plopping that skimpy serving of buttered corn on your tray then you’ll understand this place. I was super excited to see a new Chipotle go in at this location. But stick with the old location also on Grant; it’s way better than the new location. The portions were diminutive and 2 of the pans were empty with dried baked on food at the bottom. The brown rice was nearly out and I assumed that they would bring up another pan but they scraped the last dry quarter cup and sprinkled it in. Next came the pinto beans. .the server stirred and scooped up a portion then dumped them back into the pan leaving about a tablespoon on the edge of the spoon for me. No cooked peppers were made but they were willing to give me ½ a scoop of chicken. If you really squint at the picture and use your imagination, you’ll spot a few kernels of corn. The chips were another story all together. Either stale or under cooked, no salt or lime. Just a small sample at the bottom of the bag. My side of guac was good.