I agree with the other reviewer. Dr. S had excellent bedside manners. He explained why a root canal was necessary in my case, answered my questions, and definitely spoke in calming tones. He would have had five stars from me, if it weren’t for one mistake. Initially, he numbed me on the wrong side. He thought the procedure was on the other side. It’s important to take a timeout, before performing any procedure. The surgeon should review the referral content regarding the procedure and what tooth needs to be worked on. After so many years, maybe the procedures could become routine. Two of his assistants and an office assistant had prepped for him, but they must have not reminded him. One of his assistants watched on while he initially numbed me, and she didn’t say anything or question whether the correct side was being numbed. I stopped him, and told him which tooth was to be worked on. He then realized that he made a mistake and was apologetic. What if I didn’t stop him or question his actions? Let this be a lesson to all patients. Whether you’re with this oral surgeon or any other type of surgeon, make sure you and the surgeon are on the same page. If you’re having an oral procedure done, be prepared and know which tooth(the number of the tooth) is of concern. If for some reason you think something is wrong or something doesn’t seem right, stop the surgeon. The experience after Dr. S corrected himself was ok; more so, because I was worried something else might go wrong. This I’m sure can happen with any other oral surgeon, but it’s preventable and it shouldn’t happen. For my experience, even though it was corrected, in the end I was left with unnecessary numbness on both sides of my face and a feeling of if I had to have a similar procedure done again, I would not return to this same location.
Bart S.
Place rating: 5 Tracy, CA
I agree with Mary S(the only other reviewer here at this time). Dr. Stefanac was a referral I received from my regular dentist for a root canal. His knowledge in his field of expertise was evident. Even more so, his«bedside manners» were great. He put me at ease and always spoke in calming tones.
Mary S.
Place rating: 4 Tracy, CA
If you ever have to have a root canal or an emergency root canal here’s the Dentist for you! Dr. Stefanac is Fabulous. He is precise, quick, accurate, and knows what he is doing. He has even saved a tooth of mine that they said could not be saved. He is very experienced, very friendly and just extremely caring. After my root canal I had no pain at all and have had a few of them in my lifetime. The last 3 were all from this Dentist. He is just great! His staff knows what they are doing and works well with him. The only thing I don’t like is that they wait until you are in the chair and have a shot to numb you and then they ask you about your payments. Other than that, this office is clean, safe, and comforting when you have to go through a difficult time.