LasikPlus Vision Center

My brother got LASIK with Dr. Goel and could not have been more satisfied with his experience. My boyfriend is in the process of pursuing LASIK with Dr. Goel and so far the customer service has been excellent. The staff is very knowledgeable and friendly.

Eyes are still above perfect ²⁰⁄₁₅ with some occasional dryness 2 years later. Thank you LASIK!

Had a great experience and I was scared needless to say. Ms. Crystal hands down was professional and welcoming. She made the whole experience worth having. She made feel like a person and just not another customer. I recommend any body to get it if ur thinking about it. My vision is more perfect than when I was younger and I have astigmatism. So if you thinking about go and ask for crystal.

It was an awesome experience from my free consultation visit to my actual surgery date. Everyone is so nice and very welcoming including the doctors. I would highly recommend this location to anyone considering LASIK eye surgery.

OMG the staff at each location are absolutely AMAZING!!! I was greeted and treated like a long distant family member being welcomed home. I had my initial consultation in the Annapolis office and before I could even answer the questions I had prepared before I came in, they were already answered and explained in detail. I had been putting off scheduling it and feared that since I waited until the last minute and set it online that I wouldn’t show in their system or that my online forms wouldn’t be ready the next morning — but they were totally and completely ready for me! I ended up staying longer than expected only because they completely took their time and reviewed EVERYTHING with me and even answered my questions about what I could expect in the future.
The day of surgery was even better. I wasn’t nervous at all and even my friend who came with me was made to feel at home. They had told me to expect to be there maybe 2 to 3 hours and we were in and out in less than an hour and a half! The entire staff from the front door to the procedure room were so genuinely warm and personable. They introduced themselves, asked my name, just a level of service and friendliness that you don’t encounter on a regular basis. And the best part was that everything went absolutely perfect — right away the results were amazing. Nothing happened that they hadn’t already discussed with me and there were no surprises. I am so happy with the results — so many of my friends are not saying they want to have it done as well. I’ve worn classes since I was in elementary school and this one week after the procedure I am over the moon happy with the results!
Thank you all soooooooooooooooo much!!!

I enjoy the office setting at Lasik Plus, and the doctors are very professional. However, I thought the staff did not provide the best customer service considering I was a potential client. Krystal had such a poor attitude and unfriendly demeanor that I didn’t bother to ask many questions. Maybe she was having a bad day and couldn’t mask it in any case poor unfriendly service. I will give the place another try thanks to the other reviews and recommendations.

Just over 3 months have passed since I received my LASIK operation with Dr. Sonny Goel and the LasikPlus team. Here’s my take on the place and process, in full:
LasikPlus– Dr. Goel operates at all three locations (Towson, Columbia, and Annapolis), depending what day of the week it is, and you can book your follow-​ups at any of the three locations. I had my operation at Towson and had several follow-​ups at the location in Columbia. Between these locations, the care I received from the doctors and staff was uniform and consistent.
Consultation & Evaluation– Prior to LASIK, I was a contact lens/​glasses wearer for approximately 15 years. At –5.75 (right eye) and –6.50 (left eye), I wasn’t completely blind, but close enough. I visited Eye Doctors of Washington, LasikPlus, and TLC Laser Eye Center to get a better idea of how the process would go, what to expect, and of course, how much it would cost. At all 3 places, the staff took measurements of my cornea, checked tear production, and showed a video about how the procedure works. Because the technology they used was the same at all 3 venues, and all 3 doctors seemed equally competent, I ultimately chose LasikPlus because the price tag was about $ 1,000 less than their competitors.
Pre-​Op– After scheduling my surgery, I received several follow-​up phone calls to confirm my appointment, to provide prescriptions for post-​op treatment (2 different eyedrops), and to see if I had any questions. LasikPlus offers operations on every day of the week, including some Saturdays, which I found extremely convenient.
Surgery Day!- The day of surgery, the staff re-​ran tests to reconfirm my prescription and eye measurements to make sure nothing had changed since the initial consultation. I met with Dr. Goel to discuss the procedure in full detail. He gives you a complete rundown on what to expect from minute 1 to the completion of surgery, places some numbing drops into your eyes, and walks you into the surgery room. During surgery, he: 1) places a plastic ring around your eyeball that prevents you from blinking; 2) creates the «flap»; 3) lifts the flap; 4) uses the laser to reshape your cornea; 5) repositions the flap; and 6) repeats 1 – 5 on your other eye. The procedure took about 10 minutes total. Obviously while you are getting your eyeballs sliced off, panic signals will course through your head. Dr. Goel understands this and goes out of his way to ensure you are comfortable during the procedure.
Post-​Surgery
Immediately after– The staff popped a pair of sunglasses on me, gave me tape and a pair of protective eye shields to put on my face while sleeping, and sent me home. I got home around 6:00 PM that day, PTFO-​ed, and woke up the next morning at 7 AM. Immediately following surgery and into the afternoon the next day, my eyes felt slightly uncomfortable, as if I had put my contacts on backwards. Vision improved as the day went on, and I was able to drive that night with minimal glares/​halos.
1^st month– After the initial excitement wore off, I found myself with extremely dry eyes. Driving in sunlight was painful without sunglasses, and I found myself constantly feeling «tired» because my eyes wanted to close. At my follow-​up, the doctor recommended 3600 mg of fish oil and a daily eye ointment, along with continued use of artificial tears.
1.5 months– My dry eyes hadn’t improved at 1.5 months, so the doctor then put me on Restasis, a prescription drug that helps improve natural tear production. I started the Restasis regimen, but just before I hit month 2, I noticed my dry eyes gradually improving.
3 months-​present– I rarely use artificial tears now, but continue to take the fish oil, mostly because it’s good for you. At my 3 month check-​up, I had ²⁰⁄₁₅ vision in both eyes!
Overall– The doctors and staff at LasikPlus have all been very friendly and helpful throughout the process, and if I had to do this all over again, I would not hesitate to do so. One small qualm: prior to my surgery, I received multiple reminder calls. However, I did not receive any similar reminders for my follow ups.
Based on my experience, I encourage everyone to get consultations at multiple eye centers, even if you ultimately decide on LasikPlus. This is your time to ask questions, educate yourself, and plan ahead. It’s also good to mentally prepare yourself– the surgery and anxiety that may be associated with it extends not just until the day of the procedure, but also into the recovery months. Don’t be afraid to ask for discounts or find ways to save: Set aside your FSA. Call your insurance to see if they offer a discount. Check your credit card to see if there are any cash back bonuses– I saved an additional $ 200 via my card’s 5% quarterly bonus for ‘health care’. Don’t forget to budget for post-​operative care (eye drops, antibiotics, etc.)either! Yes, the procedure is expensive, but in the end, it’s an investment that pays off. LasikPlus made me feel sure of that!

I owe these people for raising the quality of my life. Cannot believe no one has reviewed them yet. The staff holds your hand the whole way through. You get educated about the procedure, get all the necessary screenings, get zapped by the magnificent Dr. Sonny Goel, and come back for followup checks at several weeks than months after the procedure. Crystal who works the front and sometimes helps zapping people is a wonderful character. Dr. Tham who does your check ups is personable and understanding. You get yummy free hot chocolate, tea, coffee, etc. when you have to wait. I can only think of nice things to say.
Goodbye glasses, I will NEVER miss you. Before the procedure, I was practically blind. It’s amazing seeing the world now with my own two eyes. I can swim at the beach and enjoy the scenery and people. I can work out or run in comfort without glasses pinching on my nose and ears when I wince. No more dirty and inconvenient contacts neither. And people can see me as me and not so much as a stereotype Asian nerd. Thank you LasikPlus for changing my life!