Phillips And Sons Automotive

You should read this review if you are looking for a good mechanic who is reasonably priced. More importantly you should read this review if you want to be sure that the mechanic you are employing is trust worthy. Let me tell you a little story…
… I needed air bags for the rear suspension on my pickup truck so I could tow my trailer in good fashion. I am not mechanically inclined and had no idea what to purchase or how to install. Phillips and Sons Automotive was recommended to me by my neighbor who works at a business with a lot of heavy duty trucks carrying heavy equipment. Phillips and Sons had done work for them and were recommended to me.
I called and spoke with Bryan who had done some towing of his own and he knew exactly what to buy and install. Bryan recommended I include an on board compressor to make it easy to adjust the bags to the load. In a couple of days I had my truck back with the new air bags and an on-​board compressor. I looked over their work and was very happy with the workmanship and placement. They even made sure I had the old parts which were removed to make way for the new bags. All in all I was a happy and satisfied customer.
I burst the air bags within the first 1,000 miles and was not happy. I called Bryan and he said I should bring the truck in so he could look at it. I mentioned to him that I had filled the bags to 75 pounds. He said that the bags were rated for a max of 35 pounds. I told him that I could swear the documentation said minimum of 5 and maximum of 100. I dropped the truck off and he called me the next day letting me know that the manufacturer would take responsibility for the bags and he would replace them at his own expense and I could pick up the truck tomorrow. Yeah!
What I did not know at the time was that Bryan was 100% correct. I began looking through the paper work and realized that min 5 max 100 was the rating for the nice compressor he had installed. When I looked at the documentation for the bags themselves it was min 5 max 35! I told him that I felt bad and wanted to pay him for his labor, after all I drove the truck/​trailer around at more than double the capacity for 1,000 miles before they finally gave up the ghost.
Bryan said he appreciated my honesty and would not take any money from me. He did all that work at his own expense knowing that I was the one who made the mistake but wanting to make me happy and honor me for being honest about my mistake.
This is only my second review on Unilocal and I have written both of them because of the exceptional service I have received. I was so impressed with Bryan at Phillips and Sons Automotive that I had to share this with anyone who may be looking for a good shop which does great work and who we know to be honest to a fault.

Brian and his crew at Phillip and Sons automotive is the only place that I would take my vehicle. I live in Orange County, and I drive to Torrance to have Brian and his team work on my vehicle. They are honest, fast, and affordable. Thanks again Brian for all your hard work!

Brian is the best. I have been taking my old (21 years old) Lexus to him for the past three years and he works magic on it. Most of all I trust him.

Phillips and sons automotive is the only shop I’d ever let work on any of my vehicles. My truck shut down on me this morning and I had it towed to Brian’s shop. I called him early in the morning to see if he had time to fix it. Even with his busy schedule he had me tow it in. By lunch he knew what the problem was and had an estimate ready. By the end of the day it was fixed. He uses only quality parts and is reasonably priced. A+++ shop. Thanks again, another job well done.

There’s not another automotive repair shop ANYWHERE that I’d take my car to… or my kids’s cars to. Brian is so smart when it comes to car repairs, he just can’t be beat. His prices are fair and competitive. I wish he was open on weekends, but TOTALLY respect and appreciate his «family time». Just makes me want to support this small business even more. Thanks AGAIN Brian.