James Price Windows

I must say I’m thoroughly impressed with this company! Their customer service and attention to detail is outstanding. From the very beginning I was impressed. I felt very welcomed and well taken care of by Karen and Marianne. They held my hand through the process which helped make my decision that much easier. If you’re looking for great windows at a great price look no further! This company says what they mean and mean what they say. You’re not going to get the run around and prices will not change on you half way though the job. I mean it couldn’t because they are done in less than a day! When they were done with the windows I almost didn’t recognize my house because it looked like a brand-​new house. An added bonus was that they cleaned up and left the house like it was prior to them installing the widows. Cant say enough good things about them so give them
A call today!

Had James Price replace all our windows in 2005. Everything went fine. In November 2015 when one of the windows needed replacing, I called 3 times. No response. Went to the store. No one there, but a car in the driveway. Sign said be back in 30 minutes, so we waited. Mailman came and left mail, after 40 minutes went to lunch. Now 2 hours later came back same sign on door and mail still in box. Left a note. 3 days later called and left a message. Next day finally received a call. Supposedly Karen was ill. Illness seems to be their «stock» excuse. Home visit 2 days later. Was told window need to be replaced. NO sh.t. Said they would order. OK so are you going to measure? «Oh, guess I should do that». Now Jan 27, 2016 installer from the manufacture came took old window out. Opps James Price ordered wrong window. Old window went back in now we get to wait 3 more weeks! Once they have your money customer service is a thing of the past. And don’t even think about help with screens that they make and install. If we ever need windows again NOT even thinking about the place.

I stopped into James Price Windows in order to have a look at their selection of replacement windows and was immediately impressed with the warm and professional manner in which I was treated. Karen and her assistant could not have been friendlier as we discussed my options. Unfortunately, Karen was unable to provide the product I needed for a very complicated install but she directed me to a vendor that could. This just doesn’t happen in this day and age… so I wanted to encourage anyone seeking sound advice in selecting window and door replacements to give James Price Windows your consideration.

To keep it simple: It’s not easy to find window installers in LA that are interested in smaller jobs. (I have a property in Marina del Rey that needed just a handful of dual-​pane replacement windows.) I started with another vendor who took our deposit then vanished for months. In a way, I’m glad they did, because then I tried James Price windows. The ladies on the phone are very efficient and friendly, and the guys who came to measure and install were very professional, neat, and fast. James Price Windows are now my go-​to guys & gals for replacement windows. I highly recommend them.

These people are honest, caring and definitely people I would recommend to do business with.

ZERO STARS!
Terrible customer service. This place had an ad out for a Thanksgiving special for 10 windows and a 6 foot sliding door for 4100 no hidden costs. Sounds good. I called before Thanksgiving to get an estimate. No call back. Called after Thanksgiving. Nothing for week. My wife called and we finally got a call back. The day of my appointment, they cancelled with the excuse of the salespersons illness (like Brittiney W.‘s review). Understandable, but when Karen asked me to reschedule she asked me the question as to if I was looking to «actually install windows soon?». I took this as the Old Shopkeeper saying «if you aint got no money, get out». I exclaimed to Karen that I want to pay her cash too get this job done A.S.A.P. With that said, her tune changed and set me up for another appointment for ¹²⁄₁₆ at 3p.m. At 2:10 on the 16^th Mary the salesperson calls to inform me that her new client wants more windows than me and that she will not make it out to my home. Sounds to me like James Price windows cant afford to hire another salesperson or they are just banking on taking the big jobs to barely hold on to a slowly dying business. Either way I can say it was a bad expieriance. James Price Winows has been in business since 1947 but it wont be much longer treating potential customers like this.

Working with James Price Windows was a wonderful experience. Karen was very knowledgeable and very helpful during a difficult remodel. We would recommend their product to anyone looking for windows. Customer service was outstanding thanks to Karen!

My experience with James Price Windows was overall a waste of time. I contacted them to get a quote for replacing all the windows in the house I’m renovating and immediately got a bad impression from the woman who answered the phone. When I told her I was thinking of doing Milgard windows, she told me that they didn’t carry them because they were a «low quality» window. I’m not a window expert myself, but as far as my research shows Milgard is an excellent window. I’m fairly certain that this woman was just badmouthing Milgard because James Price doesn’t carry it, which is not a sales technique I appreciate. Next she asked me which other window companies I was getting quotes from, which I didn’t think was really any of her business. When I responded that I had an appointment with Home Depot scheduled she laughed at me. Nevertheless, I scheduled an appointment for the following week to have someone come look at the house and give me a quote. Appointment day came, but there was no sign of James Price Windows. I waited for an hour, but no one showed, and no one called. At this point I decided I was better off without them. Perhaps this can all be attributed to one terrible receptionist, but I was extremely disappointed in James Price Windows.
**this is a response to Karen D’s of James Price Windows comment**
Thank you for your «apology». It certainly did not make me feel any better, and validated my choice to go with another contractor. I’m astounded that you would attempt to save face by insinuating that I lied. I find it very strange that you «wrote down [my] number incorrectly,» and yet you were able to call me on that number to schedule an appointment. Also, I didn’t say that you called Milgard a «bad product», I said you told me they were a low quality product, and that’s true. You told me that the owner of the company died around 10 years ago, and now the product is not as good. You stated that you used to carry Milgard, but you don’t anymore because its quality is not up to the standards of the other brands you carry. You made me question the quality of Milgard windows until I spoke with window experts who assured me otherwise. Also, you certainly did laugh when I told you Home Depot was coming to give me a quote. Perhaps it was unintentional, but it did happen, and it did not make me feel good. I am sure that other potential customers can «read between the lines» of your review, and understand why I was unwilling to do business with James Price Windows.

James Price Windows is wonderful! We hired them to replace all 25 windows in our home and would recommend them again and again. They deliver everything exactly as promised and the customer service is unparalleled. Karen came to our home, took measurements and spent a good amount of time talking to us to find out exactly what we were looking to achieve. She also answered questions and gave her honest opinion on aesthetics when asked. We had received estimates from three other companies and Karen was the only one who didn’t try to hard sell us into an agreement at our initial meeting. Their price was not the lowest we had received, but it was competitive and well within the ballpark of other quotes… plus their products are high quality and have a better warranty than most others. James Price’s installers were knowledgeable, personable and tidy — they installed, sealed and cleaned all 25 windows in less than two days as promised. True professionals. From beginning to end, this company delivers — they are a rare find.

In January, I was in need of a window replacement and contacted James Price Windows about replacing the broken window. They responded quickly with measurements and a bid which seemed reasonable for a custom made good quality window. It did take two weeks for the window to come in. The installation was flawless and the window is beautiful.

Loved working with Karen, Ellen and the installers… all professional, knowledgeable, and they have a top notch product which was installed perfectly. We had several windows installed, and they look absolutely beautiful from the inside and outside.
The price was right, and the customer service was outstanding.

I am so happy to have found James Price Windows to replace some old windows and a leaky sliding door. Karen, Ellen and Jose went the extra mile to make me a very satisfied customer. My new windows and sliding door look great, and I plan to use them on my next remodeling project. It’s nice to work with a company that provides excellent products and delivers outstanding customer service.

They deserve more than five stars!!! I just had my windows installed & i couldnt be happier with them. I had so many quotes & i have to tell you dealing with Karen was Awesome!!! She is a amazing lady and i just knew when i first met her… The guys that installed them where on time, cleaned up & did a great job!!! Thank you James Price. the price was Great too.

James price windows replaced our windows last year and we couldn’t be happier with their service, product and the people that we dealt with. Karen is one of the nicest and most helpful person to deal with. They replaced all of our windows and sliding doors Thank you for such a great experience. We highly recommend this company for their excellent produce and service. Cannot thanks them enough and we couldn’t be happier
NMZ

AMAZING experience with James Price. Karen was super nice and personable. Process was simple and the installation was fast. Installers were great too! Thank You for such a great experience. I would highly recommend them to anyone looking for new windows. We replaced 6 windows and one Patio Sliding door and it took all of 2.5 hours to install. Couldn’t be happier!

James Price Window’s installed new windows and doors at our Torrance home about 7 years ago. They were fair with there pricing, but honest. Prompt, reliable, and dependable. We just had a few issues on a bay window and a screen door. They came out took care of it and that’s after 7 years. Nice work on the follow up when needed. I would recommend them. They bring it.
Juan P.

I contacted them to get an estimate on new windows for my house & met with Karen. She was amazing! So helpful, knowledgeable, made me feel very comfortable. I had 4 Sliders & 5 windows replaced & they look beautiful! The staff & installers are wonderful people to work with. I had a slight issue w one of my big sliders leaking during the last rain we had & they came out the next day to fix the problem with no problem at all. I highly recommend them for any window improvements you may need. Karen also called me to make sure everything was ok & if there were any other issues! GREAT PLACE!!!

I used James Price Windows to replace all our windows and sliding doors 5 years ago. I was referred to them by a co-​worker who had done all the research and felt they had the best deals. He raved about the service, so I chose to use them as well. We had one minor problem that was resolved quickly and efficiently. Now, after severe storms, we have a leak. Karen responded promptly to my call and has dispatched a team to resolve the issue. I am very pleased with the initial installation and the quick response to my calls.

James price installed 12 windows and 3 large sliding doors into our house. Their price was very reasonable compared to other quotes and they did a quick and efficient installation. I would definitely recommend them

After living in my condo for 10 years, i finally decided to replace my windows. I shopped around and decided to Go with James Price for their competitive price and friendliness!
Their manufacturer Anlin, was able to provide me with retrofit windows that look great, cut the outside noise and keep the temperatures in or out!!!
After a year and a half, I was cleaning the windows, i realized that one of the screen’s paint was deteriorating fast!
i called James Price to inquire about my warranty and Karen put me in contact with the manufacturer right away. well even though Anlin denied the screen replacement, Karen came through for me! She took it upon herself to discuss it with her boss and replace the screen for me free of charge! NOW that is great service. Thank you James Price! I will continue to recommend them to anyone in my complex that want to replace their windows!