Pet Club Tolleson

I always buy my dog food here and they have a great program for Earthborn. For every twelve bags you buy you get one free. It might not sound like much but it’s more than Petsmart offers. Nice people and always offer help to the car.

I brought my pitbull in today for the first time. The staff was so helpful and friendly. Brianna and Ashley were so patient and sweet to my dog. They where a big help. Thanks again!

Love this place to bad it is soooo far from me but I will make the trip anyway.
The staff is very helpful and will go out of their way to make you happy.

Pet club had outstanding customer service, and just about every dog food you can imagine (except for the cheap crap). They are quite a bit lower than Petco and Petsmart, and if they don’t have something in stock, they will order it. The staff go above and beyond, I’m happy they are so close to home!

I buy my Nutro dog food here, I have checked the pricing at other pet stores but this one is the lowest, including online. The staff are friendly and will special order if you need it.

After discovering Pet Club for our dog food needs, I became a loyal customer and never looked back!
Dog food can be expensive, especially for the larger breeds. The reason I came here the first time was that we’d received a coupon in the mail that was too good to pass up. Really the only comparison shopping I’d done up to that point was between Pet Smart and Walmart, but with the coupon for Pet Club I got the same product for a whole $ 10 less than I’d regularly been spending. Despite it being a little further drive, I liked the fact that the employees were relatively knowledgeable and helpful, so I kept coming back. Even at regular price, the product I purchase costs less here than anywhere else I’ve shopped.
All of the employees appear to stay busy stocking shelves or straightening up when there aren’t any customers in the store or when they aren’t needed at the cash register. There’s one employee there currently, a young man, who is especially helpful and will carry the large bags of dog food out to your car for you, which is nice.
Random tip: Ask about manufacturer loyalty cards if you always buy the same thing… I know that Iams offers them (you get a free bag of dog food after 5 regular purchases) and it’s possible other brands do, too.
I’m definitely a fan of Pet Club, nothing but positive experiences so far!

I’ve had two experiences that have shaped my feelings about this store. The last one ensures I will not shop there again.
The first one is a good experience. We buy large, expensive bags of cat food. About halfway through a bag that we bought from there, the food went rancid; you could smell the acrid odor a mile away. The woman working there was kind enough to give me a full bag free in exchange for the half bag. Great service!
However, they do not keep this particular food in stock, so we have to order it every time. I ordered a bag on a Wednesday, and was told it would be there the following Wednesday. My wife calls on the day it’s supposed to be ready, only to be told to check back Thursday or Friday.
Friday comes around, and she goes to the store to pick it up. When she goes to pick it up, they have a bag, but is told by a male employee that it’s already promised to someone else who called on Saturday.
At this point, we are out of cat food, and have to drive to Surprise to another store that keeps it in stock. A huge inconvenience for us.
So. If they have it in stock? Sure. Special orders? Forget about it. Too slow, and unreliable.

Been coming here for a couple years for dog stuff, mainly food. They carry Taste Of The Wild, which is the best food for dogs on the market today.
The staff is always helpful and polite, never had an issue. And the merchandise is reasonably priced.
The only downside is sometimes the line is very slow moving at the register if there are 2 or more customers ahead of me. Nonethelesss, it’s worth the wait.

Back again for the xxth time. Love that the employees have excellent knowledge about their products and give you good advise. We have found food for our picky eater and found food to fatten our skinny boy.