Okay here is my story: About 10 years ago I bought one of the Lifeform office chairs from this store. After about 7 years I noticed that the leather was beginning to crack on the arms. I bought some conditioner and tried to massage the arms back into shape. Not much luck the arms continued to crack. Then I noticed that the seat was beginning to do the same thing. I finally contacted the store and talked to Paula who contacted Lifeform. They replaced the seat and the arms on the chair after all that time. Paula was wonderful and followed up the entire time. It is nice to have such great customer service these days.
Anat B.
Place rating: 5 Oak Park, CA
We bought two recliners here last month. Our salesperson was Chase who was very nice and quite tenacious in dealing with a snafu on our financing. The chairs were delivered and assembled and we absolutely love them!
Tim A.
Place rating: 5 Thousand Oaks, CA
Thank you for being in our community! They have the very best product and a wonderful staff! Chase is the very best, and want to help you accomplish your goals. He will fit you into the right bed or chair and you will be satisfied for years. Thanks Chase for everything and I will send all my friends to see you!
Kaaren D.
Place rating: 5 Newbury Park, CA
Chase helped me again. This time I decided to go all out and got a new desk chair. So comfortable.
Mimi M.
Place rating: 5 WOODLAND HLS, CA
Once again I travelled to the Thousand Oaks store rather than the Tarzana store, which is much closer to me. The manager there, Paula, is extremely helpful and comes up with fabulous solutions for my back and neck pain. I have great confidence in the service and attitude here!
Mike F.
Place rating: 5 Los Angeles, CA
Extremely helpful and friendly staff. They helped me figure out what’s been causing me back problems for the past couple of years.