George’s Vacuums

I came back after almost 2 years to get another service. The vacuum break easy and always need fixing. The owner have lot of patient and replaced it for me using the warranty. Turn out he won’t even get a dime doing it for me. His attitude still the same whether getting paid or not. There are lot of broken vacuum in the store waiting for parts and he got nothing to do with it. Don’t be mad with him, his profit is very little. Manufacturers are the problem.

I have actually never been on Unilocal or have left a review but after I was made aware of this joeys so called review I felt I had an moral obligation to speak up. I had been going to George’s with my parents as long as I can remember. I remember George’s even sponsored my little league baseball team a few times. I guess my mom started going to his shop even before she was my age with her mom. George’s has to have been there in temple city over 40 years! As I see it a small mom and pop business would never last that long if they didn’t provide a great service like I have always experienced. The last time I went into George’s I can tell something was bothering Charlie I asked him a few times and he finally told me about this Unilocal review left by «Joey» after we spoke about it for a while he told me he even has it on video thanks to the security cameras that are set up in his shop. It is so clear that this «joeys» review was a complete fabrication!!! I saw with my two eyes Charlie clearly going above and beyond helping this guy by replacing the belt right there at the front counter. And I already know from experience that your suppose to leave it if your having any work done. And what Charlie told me something along the lines of that they no longer make any new parts for whatever kind a vacuum he had but being in the business for so long he knew what kind of belt would still work. I can’t imagine what would motivate some one to pretty much slander a great small business that’s so rare nowadays. When I read that «review» I noticed that this so called Joey put a raving review for His competition on George’s Unilocal page its pretty easy to put two and two together. I told Charlie that he should put the video with a link on YouTube so everyone can see what really happened. Lastly like I’ve said my family has been going into Charlie’s shop for longer than I’ve been around, every vacuum we have bought or had serviced was at his shop and it will remain that way for as long as George’s is there. I strongly recommend that everyone disregard «joeys» review !! It’s pretty clear what this guys motives where by bad mouthing George’s and to go into a different shop that would be near by. SHAME ON YOU «JOEY» lastly I want to thank George’s vacuum for being such a gem and the great service you have provided for my family for decades

I would not go back to this shop. Charlie looked at my upright vacuum and told me to take it home to take it apart and find out if the belt was broken. I was right there and he had the tools and we could have done it right there. I would have paid for his service and expertise. Then, I found that it was a broken belt and returned to have him do the repair as I couldn’t do it. He said he doesn’t work on the brand I brought it and after selling me belts, asked me to leave his store as I was trying (struggling) to put the belt on to make sure I could and if not, I wanted to pay him to do it. He again said he would not work on it. Work on it, Charlie? It was screws and a 2 man job. With your help, we could have done it in minutes. Instead, I took it home and after an hour of trying to hold down a piece, could not get it back together. If I wanted to waste my Saturday, I would not have gone to a vacuume repair shop. You should have told me from the start, it was a problem and not expect me to go home and work on a vacuum when I have no clue how to do that. If I wasn’t a man, would you have done that to an older woman? I doubt it. You made no effort and I would have paid. People, take your business where they want to be helpful or straight up from the moment you walk in.
Update: I took the vacuum with parts to San Gabriel Vacuum at 9090 Las Tunas Drive and explained what George’s did. He said George’s sold me the wrong belt and put on a new belt and re-​assembled the part of the vacuume that Charlie at George’s would not and did not charge me a cent! Take your business to these guys as they are less than 5 minutes from George’s.

We have been customers of George’s Vacuums for years & cannot say enough about the quality work & personal attention we have received… What a gem! The owner always goes out of his way to do repairs quickly & provides honest & affordable service. Why go to a big box store when you can support this awesome local business?

Parked in front. Can’t get any closer. Walked in with the head that needed a new belt, and requested a bag for the canister. Got the belt and 12 bags for about $ 20. All under a minute! What is a guy going to do with 11 bags? I really didn’t have to say a word. I looked like a husband on a mission and he knew what I was after.

My upright vacuum cleaner stopped working due to operator error (carpet deodorant particles got into the cleaner). The owner Charlie look at it and said it needed a overhaul. He said the overall kit was $ 98, so I asked if he had a vacuum cleaner around $ 200 for sale. He said he had a Panasonic upright vacuum available for $ 184.82 (tax included price). He said a bag vacuum is better than the bagless vacuum I had. Regular price was $ 249, so I decided to get the Panasonic upright vacuum cleaner for $ 184.82. Charlie put together the vacuum cleaner from the box. You can’t get that kind of service at the big box store. If you need a vacuum, George’s vacuum is the place to go!

They fix vacuums and Charlie (the owner) has a ginormous cage for his cockatiel out front. What’s not to love? They also carry a lot of obscure vacuum cleaner brand bags here. It’s a good place to visit if you don’t want to replace your old dirt sucker for a newer one.
That sounded bad.

unfortunately, the service I received was the opposite of M.K. He took my Miele vacuum and held onto it for at least 3 weeks without ever calling to inform status of repair. I called every week to follow-​up and each time was told that the part will come next week and I would be given a call. I was not offered a loaner vacuum during my wait. Instead, I received a mouthful about how he had tried and tried to find my vacuum part but because I inquired again, he no longer wanted to service my vacuum. He told me to come pick it up. He also hung up on me 3 times during our conversation. In the effort of trying to understand this very irritable and grumpy man, I realized he was not interested in fixing my vacuum, mostly because the part we’re looking for is no longer manufactured. The part we’re looking for would be a used one. He did not value me as a customer and treated me poorly especially on the phone. The fact that he failed to provide any service, not to mentioned extremely poor customer service, I can only offer a sad rating. My vacuum was picked up and it was not in the same condition that I dropped it off. He did not even put all the parts back together properly. So I do not recommend this business to anyone who wishes quality customer service and repair. If your vacuum is not an easy repair, don’t bother with Georges because he will not bother to repair yours.

I own a Hoover Wind Tunnel that was 6 years old and had never been serviced. The vacuum was actually given to me by someone as I could never afford one myself, and it had started to smoke from the motor and I was afraid
I would have to buy another vacuum. I could have bought a cheap one to replace this one but I know it was a good vacuum and hesitantly looked into
having it fixed instead of buying a cheap vacuum that might break down.
First time out I found George’s Vacuum which was just around the corner from me and George was very knowledgeable about my vacuum and gave me a very reasonable price for a complete repair. He replaced the motor, filters, and just about everything that needed fixing and now it works like new! He also uses American made parts for repairs. He did this in a timely manner and gave me an extended warranty on his service.
I highly recommend George’s Vacuum for repairs and he also offers loaner vacuums if you need to use one while yours in the shop. His prices are very reasonable and his work is high quality.