Mr Formal

Mia and Jordan helped us for our wedding and they were fantastic!
We rented 5 suits and the team was helpful in providing color examples, flexible with timing and overall great attitude.
I would recommended Mr. Formal to anyone looking for a suit/​tux rental.

The manager here gave me excellent customer service and she was attentive to my needs. I would get my tux here again.

I recently rented a suit from this Mr. Formal location for my best friend’s wedding. My dimensions were taken and days prior to the wedding I tried on the suit and everything fit well. During the wedding I was embarrassingly informed by one of the bride’s family members that my pants had split down the sew seam on the rear of the pants. I expected my suit to withstand normal sitting/​standing experienced during a wedding, and with such expectations, did not have a spare change of clothes. Needless to say, the entire event was quite embarrassing. Upon returning my suit I informed the girl at the front about the pants and she said she would have to call the manager. She took a photo of the pants, sent them to her manager and then proceeded to call her. Once the girl got a hold of her manager and confirmed that she had seen the photo, they both proceeded to laugh, only to add to my embarrassment and shed light on their lack of professionalism. I asked to speak to the manager and she proceeded to tell me that the pants were irreparable and that I would be charged for the full cost of the pants, despite the fact that the sew seam was the reason the pants split to begin with. Although its was extremely unfortunate that I had to experience my best friends wedding with torn pants, I was even more upset with the lack of customer service and professionalism by the employees of this store. I will most certainly not be arranging any services from them for my wedding.

With an invitation to a formal fundraising ball I sought to rent a tuxedo for the 1^st time since moving to Phoenix. I called several of the larger chain stores who rent tux’s and then a friend suggested I call Mr Formal. The difference was noticeable from my initial call. The associate who answered the phone provided helpful information and we set a day/​time for me to stop in. From the time i walked in the door i found an extremely helpful attitude and excellent customer service. I had a style picked out and was measured in less than 15 minutes. Every detail was taken care of by Tim and I had the tux in my closet ready for the event faster than I had anticipated. I wouldn’t bother even trying another place when I need a tux again. They even had the best price I was quoted by all 4 stores. Give em a try and you’ll be very pleased.