Rough Riders

The service was awful. This is my second time going here. First time I was buying lights so it was a quick in and out transaction. This time I went to get my windows tinted and they did a horrible job. The tint peeled off the top of the window and there where defects all throughout the tint that made it difficult to drive with it on. After three days the defects where still there and There was a long line from where the tinter scraped the tint. Cut was uneven and left a big uneven opening when you rolled down the window. I also did not get a full refund from these guys they told me to call channel 8 news on them bc they where not going to give me my $ 20 back I received $ 40 out of $ 60 that I paid. I was cursed out by the employees including the owner just for trying to show them how a proper tint looks (that I got tinted at Divine Sounds). I paied less at divine sounds and got a higher quality tint paper (LLumar) and they used a computer to cut it precisely. Please consider alternatives to this place as they are horrible at customer service. They also «posted up» on me assuming I was going to try to fight them and I believe the bad behavior that I received from them was just specifically because i’m black and they assumed I would have a negative and harshe attitude to them. Throughout the whole ordeal I remained calmed and was even told by the older gentlemen «I insulted you and you still aren’t doing nothing.» I told him because $ 20 is not worth me getting my anger up and stressing myself out. I have a professional attitude and you guys here need to learn that as well. Respect your customers and they will keep coming back. That is how you grow your business. When people ask me where to get customizations I will tell them to avoid this place at all cost.