Jos A Bank

Terrible experience.
Poorly fitting suits, delays before a wedding. Repeat trips back and forth. Then more than a week to get someone from «corporate» to deal with the issue.
Never again.

This place is the worst for tux rentals. The entire wedding party had to exchange at least 1 item. I was measured twice and given 3 suits wrong before it was close. Still wasn’t happy with the fit. Picked up from a different location, and returned at still another. Every location was terrible. They couldn’t find our info to return the suits. Total joke.

I have never felt more of a bother to employees than I did today. This is my second experience with this company, the other was another location and not any better, and I felt like my presence was completely unwanted in the store. We drove an hour and a half to this location to inquire about ordering ties for my wedding and was made to wait for over 25 minutes while the employees helped other people both that were there before and after us. We not only came prepared with exactly what we needed but remained patient throughout. After waiting this long we expected to finally be helped but were met with an employee who just told us that he would take our information and call us to let us know if they would even be able to help us. He took our information and then just left it on a random table in the store (probably to be lost of thrown out) then scurried us out of the store. I’m sorry, are you not in business to make money? My mistake! I will take my business elsewhere.

Had to update this after my $ 300 travelers suit fell apart while on an overseas trip. Seemed like a nice suit, until the stitching in the right leg and back end fell out — not what I expected for the money I paid. I’ll never waste my money at this place again!
The staff was pretty attentive (borderline stalkerish), but can come off as stiff and as though they’re just trying to turn a sale — definitely an area they can work on.

Jos. A. Bank is a well-​known menswear retailer that has been in business for over 100 years. Based in Baltimore, MD, Jos. A. Bank now has over 500 stores nationwide. Although they are best known for making tailored clothing for the professional man, including suits, sport coats, dress shirts, and pants, they have added casual wear suitable for those dress-​down Fridays and weekends.
I bought my first suit at Jos. A. Bank after graduating college, and I’ve always depended upon them for well-​made, comfortable, business-​appropriate clothing. In addition to their custom-​made line, you can usually walk into a Jos. A. Bank and find off-​the-​shelf dress shirts, ties, sports coats, dress slacks, and suits in your size. They have alteration services on-​site, and the turn-​around is generally a week or less for basic alterations.
My basic navy blazer had seen much better days after being folded down week after week and stuffed into a suitcase, and so it was time to get a replacement. Jason (the store manager) looked at me, walked to the rack, and helped me slip into a correctly-​fitted blue blazer — ready to go with no alterations needed.
He then helped me look at some casual slacks, and I found a pair of tan khakis and a second pair of mid-​weight gray slacks. Both slacks needed to be hemmed, but nothing more than that. I picked out a couple of ties, and was out the door in no time at all.
I really appreciate clothiers who can put you into the correctly-​sized sports coat or suit, and then help accessorize with a minimum of fuss. Jos. A. Bank has always been there for me.

Located at International mall upstairs near Nordstrom, this Jos A Bank is where we ordered the suits and ties for our wedding party.
We dealt with Joe and Jason (the store manager) and I felt as though we received a really great deal. The price of BUYING the suit was a little bit more than renting the tuxedo/​suit.
We are having an outdoor garden reception, so light and comfortable suits were what we were looking for. Although there was a glitch in the ordering process, the manager was quick to fix it for us and the finished product was awesome.

JosABank offers free steaming for their suits. I purchased a $ 1200+ suit from Jos A Bank and came to get it steam pressed the night before a HUGE interview. I recently separated from the military, was unemployed for a few months, and this was my big civilian interview as I made the difficult transition during an economy that was not so accommodating.
The manager told me he turned off the steamer and wouldn’t turn it on again to steam my suit. Regardless of the fact that I was a loyal customer and a big spender there, and despite the fact that I had a very important (life changing) interview the next morning.
He didn’t uphold the JosABank guarantee when I really needed it!
I will NEVER go to this location at the International Mall in Tampa ever again. They abandoned me when I needed them most.
I’ll update this post with that manager’s name when I find his business card, but it slips my mind at the moment. But don’t waste your time at this store. If you really want JosABank and you live in Tampa, go try it on at the store then order it from the catalog.