University Pavilion At University Hsptl & Mdcl Ctr

ZERO STARS! Unprofessional Conduct! Universtiy Pavillion has this one nurse (Name: DOLORES) that is very confrontational, rude, and loud. I don’t know how she still has a job. She stood in my boyfriends face, as if to challenge him. It was as if, they planned the whole chaotic experience they created because another person lied on him by saying he cursed. He would never use that language the other person stated, then she smirked at the nurse after she said it. The situation wasn’t even on that level. It was a gross all around experience. Nurse Dolores is her name. (may be spelled different.) She even had the nerve to bring up an incidence that happened two months ago. That incident had nothing to do with this day. She was extremely loud around all of the children and tried to say we were the ones doing it. We had just came from a family session that ended well, we were exhausted, and she ruined that for us. Dolores saw us leave and she called me back in to speak to my child. My bf went to the bathroom, so she saw him leave. He knocked on the door, Dolores came out of the office and looked right at him, the other lady did also, and they both ignored him. The other lady walked off and Dolores went back in her office. I heard talking about who was going to answer it. No one did. My child and I saw this. When he came in, he asked her why she didn’t answer the door because she looked right at him. She immediately became irate and said he was accusing her, stood in his face, and became loudly obnoxious. She clearly shouldn’t be a nurse and has she no bedside manner. I spoke to the lead nurse about everything. She said there must have been a misunderstanding. There was none. I don’t know what this nurse has against us, but my daughter said that she is usually nice, but she gets mean when my bf comes in. My bf is white and I am black. She is black. If this nurse is racist, she sure picked the wrong field of work.