Import Auto Center

This place came highly recommended so when our check engine light came on, we brought our Honda here rather than to the dealer (where they charge $ 100 to check it out). Mark said that it was a misfire code and that it was nothing to worry about; they changed our headlight bulb for $ 15 and sent us on our way. A week later, driving home from Olympia, the light came back on and then the car broke down completely, leaving us by the side of the road in the middle of the night. When we brought the car to the dealership, they said that a spark plug had become loose and tore a hole in the cylinder head, which they wanted to charge us $ 6,000 to fix. After a small amount of research, I learned that this isn’t an uncommon problem with this particular model of car around the mileage we’re at.
When I called Mark back to share that information, he first told me that if this was a common problem with Hondas, he would know about it. He also said that when the misfire code comes up, they usually just reset it and send people on their way, and only do something to diagnose it if the car comes back in again. After a bit more conversation, he said that because they have a tendency to have such problems, they usually suggest changing the spark plugs well before the manufacturer’s suggestion (which sort of contradicts his earlier statement about it not being an issue). Coincidentally, the mileage he says that they usually suggest having them checked out is about exactly what our mileage is currently, but we did not receive such a suggestion from him. If we had, we would not be facing a several-​thousand dollar price tag for fixing our car.
I wanted to let him know how the situation had unfolded so at least he would be aware of it for future customers, but he was dismissive of my knowledge of the situation and did not even offer to look at it again.

These guys are amazing! They start on time and finish in a timely manner. I have recommended this company to anyone who has a Honda, Acura or import car. I have been going here for over 10 years and will continue to bring my cars here. Thanks guys.

So I took my 2004 Acura TL to these guys and was extremely impressed as everywhere else I took it wanted to replace my entire power steering pump these guys knew it was just an O-​ring. Granted they charged 50 for the job which was very steep considering it’s a $ 0.25 part but they didn’t try to get me to buy a new power steering pump. Now, I thought I found a good place to bring my car to. I was wrong! :(I called to find out about a code that came up on my car and it was an APP sensor. Reading through tons of articles/​forums I believe this to be very true. (I’m no mechanic.) They wanted me to bring the car in where they would test it free claiming that «Other places don’t have the same computer we do, so it’s probably something else.» Ummmm, a code is a code, a computer is a computer… Anyhoo we started talking about parts and the guy on the phone tells me they use dealership only parts and they wont install customer parts at all! There’s a nice way to say some money! (SARCASM!) I told they guy that was was insane and I would have to find a new place to take my car. Without any hesitation he just hung up on me, and didn’t seem to give a crap that they just lost a customer.
And now they’re apparently trying to sneak in a better rating by changing the name in Unilocal.Classy…

I was a first time customer today, great service, comfortable waiting area, they even put a little cling sticker on my windshield so I know when its time for the next oil change.

I was inclined to like this place after my previous visit so when my radiator broke I brought my car here. They were quick and professional. When I paid I thought the bill was a bit high, they charged $ 275 for a new radiator. I thought, «Wow, that is a lot» and I was right. Come to find out a radiator only costs $ 70 and they just tacked on an extra $ 200. I called them to confront them about this and they basically said, «That’s what we charge». I will never go back. it’s bad enough they charge so much for the hourly rate but then they inflate the part cost by 300%? Screw that!

Great place. They did the oil chance in less than 30 minutes. The guy on the phone when I made the reservation as well as the guy at the front desk were nice and polite.
The current deal they have, which I got, is a free oil change for new customers who «like» them on Facebook. Nice.