Nail Center

I have gone to this nail salon a few times in the past but today will be my last
pedicure is what I came for today and it began at 10:55am and ended at 11:07am — I have never have a $ 26 dollar TWELVE minute pedicure ever!!!
I was one of three customers at the time so not at all busy … I was then graciously allowed to sit for about five minutes before telling me I was finished and asking for me to pay
as a note: I personally was not at all talkative today as I was typing a very important letter on my phone but smiled and said hello when she arrived to begin the service — just because one does not speak during a service does not mean they deserve less of a service.

I went here a few times and I thought they were creative with my nail designs so I tried it a few more times. After 4 – 5 times over the past 3 months they are constantly pushing other services at you with not telling you the cost and at the end you pay a ridiculous amount for a uncomfortable service. The best part of getting my nails done is relaxing which I don’t get to do here! The last straw was over the weekend when I got a pedicure and my nails done and they had me leaning in over the side of the chair trying to do everything at once. It made it uncomfortable and I didn’t even enjoy my pedicure.
And don’t let the plastic they have in the foot bowl to increase the changes of an infection fool you. They rip it open in the middle of the pedicure with your feet still in the water increasing your change of infection because everything mixes together anyways. What’s the point of the plastic then? Now a few days later I have a painful and oozing infection on my toe and a rash from hot wax from getting my eye brows done. Which has never happened in my 12+ years of having these services done.

New Eyelash customer! My regular lady is on leave so I tried this place out. First of all they don’t tell you but they want every stitch of eye makeup removed! Ok so then the lady my appt with is doing nails! I made an appointment for a reason and don’t have time to sit around and wait, that’s why I made an appt! Seems fairly clean, won’t give you a firm price. Says «a full cost bout 40 dollah depend» depends on what!!!
40 minutes of waiting and I’m about to walk out! They say «no no be one minute» I don’t mind waiting if I don’t have an appointment, I get that! But my appt was Over a half an hour ago.
So finally to the lashes 50 mins later! She explains she needs to take off of them off and do a new full set. Now $ 115.00 Because I wear mascara… she says! I don’t wear mascara, I do wear eyeliner but this has NEVER been a problem! Instead of popping them off she uses a eyelash removal chemical! My eyes burn like crazy, I tell her and she says «don’t move eyes». So because I’m needing them done I say fine. Meanwhile the other lady does my nails (shellac) the shittiest shellac job I’ve ever had done!
Almost traumatic experience! I will never be back and will never suggest ANYONE go to this place!
I feel I was treated like crap and taken advantage of! Horrible customer service!
Beware!

Normally I love this place but I brought my boyfriend to get spoiled. They giggled the whole
Time they did his pedicure and his manicure was about 5 minutes. I won’t be coming here, or spending money here again– really disappointed in your services today.

Best foot massage with a pedicure I’ve ever had. After 6 weeks of hiking, my feet were slightly less than pretty and they did a great job!

It doesn’t look like they have an active facebook page but I found lots of reviews on this facebook (
) and decided to meet a friend here for manicures and catch up a few months ago. It was a GREAT decision! This place is AMAZING! My shellac manicures last for 4 – 5 weeks, the service is impeccable and they are great at adding cute little details. The prices are a bit higher due to the detail of the polish but it’s worth it for the extended manicure and the customer service!

We just moved to Puyallup and my daughters and I needed to find a new nail place. We tried several in the area. We ran across Nail Center in Summer and haven’t been anywhere else since. This is hands down the best place in Puyallup/​Sumner. The Ladies who work there are so friendly and make you feel very welcome. They are very professional, fast, and are incredible. The first time my daughters (3) and I came in for pedicures and full sets, we were out of there in an hour with the best pedicure I have ever have, the most perfect and coolest nails I have had in a long time, and I got my eyebrows waxed. We were all relaxed and so happy. Every time I go back I want to do something else. I have had my eyelashes done. Amy is amazing. (I call her «Amazing Amy»!) My eyelashes looked natural, longer, and thicker. I went back to have a facial with Amy. BEST DECISION OF MY LIFE! This was the best facial I have ever had. Amy gives you the most amazing face, neck, head, arm, and hand massage, all while your face is being cleansed, steamed, masked, moisturized, I am telling you. I have never been so relaxed. It was heaven. I absolutely look forward every time I get to go to Nail Center. It is not only Nails! I bring my three daughters and they love it, too. Can’t wait to go back! Thank you ladies of Nail Center for such a wonderful experiences!

Very rude and unprofessional. The guy working there cut multiple fingers and yanked on my arms whole visit. Not the relaxing experience I had in mind.

I like this place, in the last couple of months with all the stuff on the news about salon cleanliness and safety they have really stepped up.
My favorite nail tech is Tina, I always call ahead to make sure she has time for me. I never have chip or crack issues when she does my nails. If she was not forced to take a short leave of absence due to her babysitter moving away I would have given Nail Center a five star review.
I called to make an appointment with Tina one day and was informed that she was off for a while and would I like to schedule with someone else. Me being a creature of habit, why take the chance of being disappointed with those prices, I declined. About two minutes after hanging up I received a call back (caller I.D. I assume lol) asking me to please give them a try, if I was unhappy I wouldn’t have to pay. Again after having my nails done only to chip or break the next day I declined. The next day I was in Fred Meyer buying some stuff for dinner when the gal that I had talked to on the phone came up to me. She explained that Tina might be out for a couple of weeks and that I should definitely give her a try and again if I was unhappy it would be free of charge. With that display of determination how could I possibly say no again, especially to someone’s face lol.
I made an appointment for the next afternoon and was pleased with the outcome. Here is where the borderline ⁴⁄₅ star comes in to play. Three days later one of my nails broke great, I thought, I knew this was going to happen. I went back over directly after work and told them that one of the nails had broken. They had me sit down and they promptly fixed it. When he was done I walked up to the front to pay and he told me no, no charge, we told you that if you didn’t like it you didn’t have to pay. I was shocked that they had remembered that promise. I tipped him nicely and left. It’s been three weeks, time for a full but other than that absolutely no problems. I will return, I do look forward to Tina’s return as she is my favorite but the display of good intent by the entire staff made me feel good. The only reason this is a four and not give us because I have an extremely tight schedule and I barely have time to get my nails done let alone go back and get one fixed but this is life. Thank you for keeping your word.