Courtyard Suffolk Chesapeake

Another new Marriott for me. Greatly easy to find and extremely well located for finding ALL sorts of food. Always a big plus.
The good: The staff at this Marriott is wonderful. Super friendly, super helpful. Everyone I spoke to at the front desk always made sure to say ‘Is there anything I can do to help you?’ whenever I walked by. Wonderful. Additionally, the bed was wonderful. Lots of wonderfully fluffy and large pillows. Shower had good water pressure. Lots to like to about this place!
The bad: The ‘fitness room’ — There was 1 elliptical and 2 treadmills. I was here for work so I woke up early to go to the fitness room and all 3 were taken. I came back after work for another try and again, all 3 were taken. Very disappointing. Also, due to being a rewards member i was told I’d get a free upgrade to the faster wifi option in the room. This did not work. While for me it was just a mild inconvenience, had I needed to complete any work at the hotel this could have been a bigger problem.
The very bad: The photo attached was the ‘meal’ I got at the restaurant bistro in the lobby. I got the hummus appetizer. It was $ 7. That is pretty insane if you look at what was provided. Also at breakfast they offered ‘fresh-​cut strawberries,’ about a cupful, for $ 4. I stopped getting any meals here after that because I think this kind of price-​gouging is crummy.

Usually I have wonderful things to say about this place. … however my fridge stopped working. .but they changed my room quickly.. The staff is great and friendly. … Also I noticed that they have remodeled the dinning areas

If the reasonable price and friendly service don’t cut it for you, the clean, quiet, and spacious rooms will put you at ease. Free wifi, two pools, a gym, and a movie theater nearby, you’ll be glad you made the trip. Close enough to Newport News and Virginia Beach for day trips, this Marriott seems ideally situated for business, but for me, it was the perfect jump-​off for exploring Virginia on my roadtrip.

It’s decent enough and seems clean and typical to the kind of Marriott establishments we usually visit. There are some quirks in design and room layout but for this price, I can ignore it.
However, it seems to be a haven for people who don’t respect the fact that other patrons might be sleeping at 11:30pm or 3−4am.
I ignored the 11:30 people because once they got ice they got quiet. The 3am
Folks continued for over an hour after they got in from whatever bar closed on them. I realize the hotel isn’t directly responsible for patrons actions. However, I called the operator to complain at 3:30 and it took a half hour for there to be a knock on their door. That’s not really what I consider acceptable response time.
I doubt we’ll be back.

Convenient location, clean and comfortable room, and the service desk was friendly and helpful. Not sure why all the 1 star reviews, it was perfectly fine. Probably 4 stars, but I want to negate some the 1 star reviews.

I have enjoyed my stay here. Good restaurants surround it and Starbucks is down the street. I get cool notes very day I come into my room too. Staff is very nice and again, I have enjoyed my stay.

I just stayed here recently on a business trip to a facility across the street. When I need to be in at 8 AM, the closer I can get, the better.
I cannot attest to the breakfast, as I did not eat there. It is sad that there isn’t any food service beyond breakfast, and no bar whatsoever, because the only restaurant nearby is a fancy steakhouse. Other than that, you need to drive into the main part of Suffolk, which looked pretty sparse on choices, or over to another city entirely for food (Norfolk at least has great eats). Also, no bar, which makes me sad.
The other negative thing I noticed is that the pool is only 3 – 4 feet deep, and very small. It’s a nice place to dip into after the hot tub, but otherwise is pointless. The Town Suites next door have a real pool outside, but I’m not sure if Courtyard guests can use it.
Other than that, I really enjoyed the hotel. The main reason I gave it a 3 is because it’s an average, weighed down by the lack of food and a crap pool. My room was very clean and modern, with a rather comfortable bed. Every little touch in the room was there, down to a very nice big screen TV, plant in the room, small refrigerator, etc.
For the couple times I had to talk to the service folks at the front desk and the cleaning people, everyone was very nice and helpful. I would totally repeat if I have to go to the area again.

How can a new hotel be such a wreck. Not a mess but really dirty. But wait there is more, poor service, and slow elevators.
June 2008 the place could only be a few months old. My first room wasn’t cleaned. I walked into the bathroom and toilet has urine stains a lot. Second room, slightly cleaner but several of the recessed lights didn’t work and the thermostat was erratic.
So how can a buffet breakfast have bad service? Ask this hotel. Maybe I’m high maintenance by asking for milk for cereal. Yep there wasn’t any on the buffet. No they didn’t run out I was the only one eating. It took two of them forever to get me milk. But wait there is more — well really less — I got the bill and wanted to give them more than a dollar for a tip so I asked for change of a $ 20. Big mistake five minutes after they had my money they are struggling with the math on how to make change. Eek! Next time just leave them the change even if it is just a penny. Take no pity on the fools.
Here is a hotel that is sold out with a restaurant that is empty, they closed the bar due to lack of customers. Hum what do you think the is the reason?
Ok now the really bad news. This is the best hotel in the area without crossing a river. My advise take the hit on the commute stay somewhere else!!!