Whitehouse Moving Company

My experience with Whitehouse was the worst!!! I asked for an estimate which came the day before I was to move. The estimate stated that they needed two days for the move, never had called to confirm even the first move day, at the last minute told me that they were not moving my armoire via a window because they did not do that work anymore, and sent a mover whom I requested especially not to be sent because his work was terrible the last time I used this company. As a result I had to hire another moving company to finish the job whitehouse couldn’t/wouldn’t. During the whitehouse move, several fragile boxes were dropped and items were broken, discard and empty boxes were taped up in an attempt to hide the losses; the leg of a sofa was broken in front of me and I was told I could glue it and all would be well??? In addition, a Hancock bed was cracked and although put together, was so badly done that I couldn’t sleep on it until the second set of movers fixed the job. My second bed is still not put together two months since the move. Pieces needed are still not found and this bed was taken apart by Whitehorse but evidently they lost the pieces! Great huh!
When I called Whitehouse about the losses, I was screamed at by the woman who answered and was told they would not cover loss unless the boxes were not yet opened. It so happened that 50 plus boxes were still intact. A second woman came to the house and said she couldn’t open the boxes that day… she had no time. AND I WOULD NEED TO PAY 60.00/hour To have the boxes opened. It was left up to my to decide whether I wanted to pay!!!
Oh, yes, at the end of the move, I asked the movers to drop two items at a consignment shop very close to the moving company… they agreed… no problem. Guess what… the consignment company never received the goods. Not only I’m dealing with breakage but also thievery. And in any event I’m being given the run around. This has been going on for two months.
I’ve had enough of being patient. Now I’m going to complain to the whole world. What fools Whitehouse is! Can someone help me figure out how to get my money for all my losses!

We used them on a move from Waltham to Norfolk. They were on time, quick, worked hard (unlike the movers I hired to do a interstate job) and the price was fair and on the cheaper end which is why we booked them. I would use them again.

The BEST and only moving company on the North Shore and beyond with a great friendly crew. I used these guys twice in the last 2 months and would use them again in a heart beat. Both times arrived on time with the muscle and finise to make the move stress free. All the movers and receptionist were very helpful and friendly and do what they do best by reassuring you are in great hands with your move. I had a big safe that needed to be moved along with some very expensive antiques. The safe was the last thing to be moved and we gave up on the first day. The next day the owner reassured me that later in the day the crew would move it. At 2pm 6 very strong and helpful guys with the owner showed up and they moved the safe up the basement stairs through the door that had ¼inch clearance like clock work. Not a scratch in doorway or the safe. Don’t hesitate in hiring these guys very professional and priced right. Thanks Whitehouse for the very successful move.

I can’t say enough about this company. They did a corporate move for us and were excellent — they were professional and reasonably priced. They moved all our items with care and helped with a lot of the extras — moving old furniture to the dumpster, hanging whiteboards, etc. Harry and his team are awesome!

Whitehouse Moving moved me twice in as little as a year and half. They were great, fast and neat. Their pricing was under budget and very reasonable. I have suggested them to my friends. I do not look forward to moving any time soon but if I do Whitehouse Moving is who I would call! They made a difficult situation seem easy and smooth as I moved.

I highly recommend Whitehouse Moving from start to finish.
George, one of the owners, came to our house for the estimate. He was more thorough and helpful than the other moving company whose estimate we got. George told us how to save money, how best to pack dishes, and other useful tips.
On moving day 3 movers came — They had to drive from Stoneham on Rt. 128 and called to tell us that there was more traffic than anticipated and they would be a bit late. (Very courteous.) These 3 men were professional, helpful and quick. We had a few pieces that needed to be cajoled out of the doorway of the rooms and these men got the pieces out with no damage to the furniture nor doorway woodwork. Paul, the head mover, was extremely flexible when we asked for a few extra favors. He always replied «no problem». Alex and Mike were pleasant, STRONG! and energetic. All 3 worked well as a team.
Whitehouse moved us from a house to a condo and put some items in a storage unit. All went smoothly and quickly. Use Whitehouse Movers when you move. You’ll be extremely satisfied.

If there was a category of more than 5 stars, White House Movers would get that! Excellent service, cheerful crew.

This moving company moved my parents to the Boston area and did a fantastic job. When my parents were called to establish an estimate for the move, they «forgot» about a lot of things they wanted moved. When the guys arrived with one huge truck, my parents had more things they wanted moved. The men did not argue with my parents but went out and rented a second truck. Instead of being able to take turns driving, they had to drive two trucks and still got here on time. Everything was packed very carefully and nothing was damaged. I paid for the move and they gave me a very reasonable request for the extra truck and items. An outstanding company.

Fantastic!!! These guys moved me twice already and I absolutely recommend their services. Fairly priced, expeditious and courteous, and very tidy. All around a great experience!

We hired Whitehouse Moving 4 years ago and the service was great. This time I made an appointment for an estimate. The salesman never should up. After waiting around for and hour, I called the office to confirm my appointment. I was told the salesman had an emergency and was not coming. A courtesy call would have been helpful.

Whitehouse Movers is an exceptional moving company. We hired them on a recent move from Melrose to Waltham.
First, the movers are professional, courteous, and helpful. They were extremely professional, efficiently moving furniture, dozens and dozens of boxes, and all our miscellaneous crap in no time. A security officer asked them to move the truck in the middle of the move, meaning that the movers had to pack up and secure all our crap immediately, bring in the ramp, and close up the truck. They did so respectfully and without becoming angry or unprofessional. They took excellent care of our belongings, including some antique tables and glassware. The only «casualties» of the move were one broken dish (which I didn’t pack well), a small dent in an end table, and a tear in a (cheap) lamp shade.
Second, they were extremely time– and cost-​efficient. They managed to move us out of our apartment and into our house in just over five hours, including 20 minutes to move the truck and a 30 minute drive between the apartment and the house. They worked very well as a team, and made excellent use of the time, saving up almost $ 100 off the initial estimate.
There are no hidden fees for stairs, elevators, ramps, orange carpets, or sticky doors. The estimate they give you up front is what you’ll pay, unless they save you time like they did for us.
We were very pleased with the moving company and would recommend them to anyone moving into or around the Boston area.