Buckenham’s Mike Stuttgart West

Been here twice. Both times A+ service and A+ to the workmanship. They’re pretty busy but they were kind enough to squeeze me in and help with my European Car. Prices are fair. But, most importantly, I trust them with my baby/​my car. Thank you. Thank you :)

Alan is a life saver.
I’ve owned three different Porsches, a Mercedes and a BMW over the last several years and these guys have seen them all. I’m a DIY guy for the most part because there’s no Porsche dealer near Stockton and I don’t mind working on them. But when a problem is out of my league, I bring it here.
I don’t know how the service was back when Mike was running it, but I haven’t had any problems recently. This is not one of those here today, gone tomorrow little tuner shops in a warehouse with dirt cheap labor rates and cheap aftermarket parts. You’re gonna pay just a little less than dealer prices for the work, but it is guaranteed and they can be trusted. I’m not sure there’s another shop in Stockton or even SJ county with their expertise on new and old Euro cars.
Anyway, just thought I’d throw my two cents in because a coupe of the reviews seems a little harsh, based on my experience. This is not the type of place where they greet you with a latte and pamper you while you’re car is being worked on. If anything, I would say their bedside manner could use a little polish. But hey, it’s a mechanic shop, not a salon. They will pick you up and drop you off locally when you’re stuck without wheels though. That’s pretty cool.

Bought a Porsche using Mike Jr as my auction rep. I paid top dollar for a car that had registered accidents (undisclosed to me) and the electrical system was failing.
I felt ripped offed and misrepresented. I paid thousands to fix the aforementioned and obvious issues one would think an expert could spot at auction.
When I went to sell the Porsche I found out the right panel had been repainted. I lost 20,000 in resale of a vehicle I trusted was worth more. Lesson learned about a tradition reputation vs actual business sense.

I first brought my jaguar in here 6 mo. Ago to replace a housing unit for my thermostat (which I didn’t know was broken). I called them and told them what the problem was but couldn’t isolate where it was coming from. Before coming here I had to drive my Jaguar all the way to Dublin or SF after I went in they figured it out in 30 mins. And said since it was quick they felt bad charging me the initial quote so they knocked it 50%. Today I went in there again because I had a torn Hvac hose and no one could order it so while driving by I thought might as well. I stopped asked, low and behold not only did they have a fix but since it was so minor it was free of charge !!! I’m bringing in my car for tune-​ups here from here forward I love the way they handle themselves their knowledge and most importantly their priority to sincerely help !!

In stockton from out of town. Had a issue with a battery in our Jetta, still under warranty. Not only were they the only place in town to have the battery to perform warranty service but they did not charge to swap the batteries. Staff was super helpful and really got us out of a tough spot with minimal inconvenience. My wife spoke to Clint on the phone and was very helpful as well.

Excellent service! I have a 1995 MBZ which still runs great (I have never missed a service) but the car does have the normal aches and pains that accompany old age! Several years ago, the windshield wiper and antenna motors both needed replacement. At that time, I was oblivious to the fact that there were repair options other than a dealership but the estimated cost for these items seemed terribly excessive. So, after careful investigation and research, I found Buckenham’s. The cost was half the dealership estimate and the job was done promptly and courteously. Needless to say, I have used Buckenham’s since and will continue to do so as long as that level of service is provided!

My husband and his family had used Buckenham’s for years, but Mike is no longer running the shop and it shows. I took my X5 in for a 60k service and it was a disaster! First, the coolant light was on when I took the car in. I asked them to check the brakes, they were pulsing. Was told that the brakes were ok, but I needed ball joints and some other random work. The day after I picked up my car, the coolant light came on again. I had a different mechanic check it. The coolant tank was cracked. The cover over the engine had not been refastened properly. 2 weeks later the car made a horrible noise when turning the wheel. The power steering fluid was low. Brakes got worse, took it to brake shop. Sensor was out, but Buckingham’s did not notice this, and brakes were in horrible shape. Also, ball joints were deemed just fine. Beware when having car serviced/​repaired by this shop.

I just bought a used 2001 BMW 325i and brought it into the shop to see why the «check engine» light was on and to find out why the car stalled a couple of times while driving slowly. They correctly diagnosed the problem and repaired it. They also went beyond that and took care of a few other things for me at minimal to no additional cost. Clint was very helpful and personable to work with and I really appreciated his professionalism and knowledge of my vehicle. To give you some perspective on their expertise, I had taken my car to the AAA auto center in Sacramento to do a diagnostic on the car and they could not determine what was wrong with the car. If you have a Porsche or European car, I would definitely recommend this shop. I plan to use their services exclusively for my BMW. Thanks for the top notch work and service!

We were having an anxiety attack trying to figure out where to take our Audi allroad for service in the Stockton area until a Porsche owner recommended Buckenham’s. I called to see if they were interested in working on an Audi and I was told, «No problem we have a few regular A-​6 and S-​4 customers, bring it in and we will take a look at it.»
Shop was very clean, and very busy. The service manager that wrote up the tag was very thorough, writing down every detail and asking questions for more information as needed. Additionally, while the mechanic was working on the car I was called several times with questions and updates.
Now the car runs excellent, we are very happy with the high level of personalized service and attention to detail.

It really is. This place has kept Stockton’s Porsches running since something like 1972. My dad brought his stuff here, now I bring my stuff here. Yeah I drive from Sf to visit the folks and have my service done here. Make an appointment– not open on weekends. Does not do warrantee work. All work is top notice, Parts take some time to get. The work is always top notch.

My mechanic for the last 7 years. He kept my Porsche running great. Pricey, but sometimes you do get what you pay for.