The UPS Store

UPS stores are allowed to charge different prices than
. This is not the reason for my rating, though. I gave this place one star because they lie about their pricing. I went to ship a package, and they quoted $ 5 more than the online price. I asked about it, and the girl who was working the counter (alone – 4 other workers were in the back) asked a coworker for help. He said, «UPS’s website is wrong. They quote the wrong prices all the time.» I said that’s ridiculous, I could have printed out a label at that price at home. At that point, the coworker began mocking me, saying I didn’t know what I was talking about and I should see what the post office would have charged me. I said, fine just ring me up so I can get out of here. The girl only rings me up for the box, not shipping. I got upset at this point and smacked my hand on the counter, saying «Please, just ring up the label so I never have to come here again.» At this point, an employee with «owner» on her shirt comes out and starts yelling at me about mistreating her employee. I said what about your employees lying to me? Then she started yelling at me so I couldn’t get a word in. I just paid my bill and left. I called UPS corporate, who finally told me the truth. They also said that prices should be posted in the store. This store has no prices anywhere. Avoid them at all cost unless you want to be ripped off.

I went to ship broken TV with a prepaid shipping label back to Amazon, and was told that I’d have to pay $ 65 to put the TV into one of the store’s shipping boxes. I reasoned that the TV was delivered in the same box as I was trying to ship and was protected will all the same packing materials. I was using the same box as it was delivered in BY UPS. This did not persuade the two employees.
Fortunately, I called the other UPS store accross town (9^th and Perkins), and they were more than happy to take the package. In the end, I feel like this store was just trying to find ways to charge me.