Shampooch NY

STAY AWAY! New owner is HORRIBLE. I miss Sue so much. She really cared about the dogs she groomed. This new owner is nasty. I wasn’t thrilled the last time but I went back to give her one more try. BIG MISTAKE! First she was nasty when I got there. Sue NEVER gave me a problem if I had to drop my dog off early. This owner addresses a lady I just found out was her mother and says «she’s an hour early». First of all it was only 45 minutes. Secondly talk to me not your mommy. Thirdly had you asked me to I would have kept her with me a while longer and brought her back. BUT WAIT. THATS NOT ALL!! When I picked up my dog she was acting completely traumatized. She wasn’t shaved evenly AT ALL. When I got her to let me take a closer look at her I saw they cut a huge sore into my dogs butt. When I called her to discuss it she’s was cold and nasty. Didn’t even say she was sorry or ask me to bring her in so she can see what she did. When I told the owner I was taking my dog to the vet she just said «okay». When I told her she would be responsible for the vet bill she replied «so now you’re going to tell me what I’m gonna do?» REALLY!!! She should NOT be allowed near animals. RUN! DO NOT USE THIS PLACE.

I’ve tried to find a groomer within 50 miles of Staten Island. Finding fault… almost everywhere (heat dryers, Cage dryers, Facility is too Hot. burns from clippers, don’t do large dogs.(OK why are u a Groomer if you don’t do large dogs??) or the price is insane. I just don’t want my dog traumatized. At Shampoochny He won’t be. I’ll deal with the few Knots. and long hair.

What a waste of money! I brought my shih-​tzu to be groomed today and told them he just needs a trim. When I picked up my dog he looked like a shaved rat! I asked them why he was groomed that way and I was told that my dog had matted fur. That’s not true because I brush my dog two times a day! Not only did they shave him down, his ears were uneven and his tail looked like a dirty mop. When I expressed my disappointment, the owner/​groomer could care less. Shampooch is overrated, overpriced, unprofessional. The groomers that they hire need to go back to grooming school and continue their education until they know how to do what they are meant to do. I DO NOT recommend this salon!

I use to take my toy yorkie Here the owner was her groomer and the husband worked behind the counter she was nice but her husband didn’t have a clue what he was doing he over charged my credit card (which was my cash card) instead of 45 dollars he charged 450.00 it
Took two days to get it right but they finally did

I have 2 yorkies and love this place! I tried another groomer once when my first yorkie was a pup. This place was my second groomer and my ONLY groomer since. My dogs always look good and have fun coming here. I can’t even drive by the shopping center with my dogs in the car without them jumping and barking to go in for a bath! The owners are great and I have seen them handle dogs of all sizes with such grace.

I have been bringing my Bichon Frise to this establishment for the past 5 years. They have been the best for my Abby ever since i brought her there. I have tried cheaper places near my home because they are a ride for me, but they are so worth it. I have peace of mind when i take them there. Yes, they are a little more pricier but they take excellent care of my dogs. Bentley, my new rescue Maltipoo is now a client.

Very nice staff… my dog Was very calm in their hands… they frontlined her for me as well… haircut was very cute! Prices were very reasonable… awesome! The place was very clean smelled nice too! Will def return

Sometimes there are good reasons to leave Manhattan. This place is worth the drive because of the great service (owner operated, and the owner is the one grooming the dogs — when do you ever see this in Manhattan).
I just get so tired of high prices and bad attitudes. In this shop, you get great service WITH great prices.
Yes it is possible, just a car ride away. Go in through Goethals or Bayonne bridges and save a buck or two on the toll. Make a day of it with your dog. Dogs love the ride in the car, right. Have a nice South Asian lunch on Hylan Blvd.
Yes, it seems silly to drive so far, but do it for the dog! Also, for dogs who hate the groomer, the long joyous car ride is a positive association that negates the trauma of the wash and trim. The long fun trip back allows the dog to forget it ever happened.
I never would have found it had a Richmond County (yes that is what it is officially called) friend not told me about it.
Not to be confused with the «other Shampooch» on Staten Island.