Cone Heads Ice Cream

Give 2 stars for staff lack of customer service and nasty hot dogs!
Family of 6 ordered hot dogs. 3 of which was for small children. Red head girl couldn’t keep up with order and then brought kids hotdogs out with ketchup and mustard when we said all with ketchup except 1 with mustard only. We simply said «wash them off and bring back for kids». No big deal. She was so rude and acted like we told her incorrectly. How many 4 and 6 year olds eat mustard? I did when I was a kid but… Haha
Anyway, she also shorted the order by 2 hotdogs. So my Dad had to get up and pay for additional order. When he did the teenage supervisor told my Dad the red head felt mistreated… Really? Red head never returned to the front. The hotdogs were disgusting and cold. Not all beef as told when ordering. Go for the ice cream only!
Anyway, there was one young lady who took our ice cream order after lunch. As small kids in an ice cream shop … We decided to give it a chance. She was very polite! Kids and my parents enjoyed the ice cream! I have special diet restrictions and asked for sugar free and they delivered! Was amazing! Thanks to the one young lady!

This is absolutely the best ice cream shop in the world! The selection is extensive, the servings are large, the home-​made waffle cones are spectacular, the service is exceptional, the management is superb and the owner has a smile that lights up the world!
Grafty

It’s okay, but nothing special. I just got a scoop of ice-​cream and although it tasted good, it was not anything I would go back for again. I would choose store bought ice-​cream over this, which would be less expensive.

Really great ice cream! Loved that his is just across the way from our hotel! (Courtyard by Marriott).
The peanut fudge ice cream hubby got was great! He loved it. I got the captain’s butterscotch flavor and was impressed! It had brownie bits, peanut butter cups, butterscotch swirl, toffee bits and a vanilla ice cream base! Yum!!!
The kids were equally impressed with their rainbow sherbet and cotton candy ice cream.

The ice cream was great. I highly recommend Butter Pecan. Price was right. The girls up front made it easy to help us pick our flavors.

Great Ice Cream. One of the best ice creams we had. Unfortunately it is not available in my home city. If we are back at St. Augustine, we will get ice cream again from here.

Excellent ice cream. Staff is very friendly. Scoops are generous. Ice cream was kept at too soft a temperature, but it was very hot there and it is probably because they open and shut the freezer case often. Would go there again for a good scoop.

Good ice cream. Nice choice of flavors from Working Cow creamery.

I’ve been to Cone Heads a few times before writing this review. My biggest issue is the inconsistency in the quality. My boyfriend and I live in the island and we both enjoy a good ice cream sundae. Months ago we went and were both shocked a bit by the price but happy with the quality. The second time we tried hand dipped ice cream instead of the soft serve – it was awful. We went back again today and tried to order a hot dog for lunch to try that but they didn’t have any cooked. So we ordered two sundaes with hot fudge and strawberries. We were instead given two sundaes with hot fudge and strawberry ice cream – the hand dipped kind again. It was so frozen and freezer-​burn tasting we couldn’t eat them. Some of the strawberries in the ice cream were hard as a rock like ice cubes. We will be satisfying our sweet tooths elsewhere from now on.

It’s ice cream… very good ice cream! I’ve been twice in two days. You should go!

I don’t really care for Ice cream, but decided to come here for my daughter. Well Holy Crap! This is the best ice cream I have ever eaten. It is a good thing there isn’t o e where I live or I would be huge! Definitely stop here if you can!

I had the turtle Sunday and it was really good. The staff was nice and helpful. I would definitely recommend.

Great place, tons of flavors and good service.

What’s not to like. It’s ICE CREAM — Good Ice cream
30+ Working Cow varieties, friendly service and cold AC to soak up while nursing bit of brain freeze. Block off the beach and good amount of public parking within short walk.

BEST ICE CREAM IN ST AUGUSTINE!!! My husband and I stopped here for ice cream for breakfast on our vacation and it was the BEST ice cream I’ve ever eaten in my life! No joke! I got the Cookie Monster and cake batter, with real cookie dough and Cookie chunks and real cake batter and cake chunks! My husband got the strawberry shortcake one (I think?) and the cake batter as well! We both got the handmade waffle cones, mine with sprinkles! And I got sprinkles on top! Must go here, and we will be coming back for more!

Ermahger delicious ice cream! I’m a sucker for cookies and cream and theirs is fabulous. But I also tasted chocolate, raspberry truffle, and malibu coconut rum. The malibu was divine. Chocolate is rich and delicious. Nice staff and good outdoor seating.

We are on an ice cream tour of St A’s, and this was a solid first stop. Vanilla Bean — creamy, not too rich. Crazy Cake for the kid — chunky cake pieces and colorful sugars. Wifey had blackberry and said it was tasty.

Great little ice cream shop! Plenty of variety with rich, creamy flavors for every palette as well as some frozen yogurt flavors for a lighter option. They make their own waffle cones which are excellent. Hubby and I loved it!

I came here on a whim one night because I was passing by and I had never seen this place. I love the name :) by the way. I went in to get my son and myself ice cream and the staff consisted of 1 guy and 2 girls and boy were they friendly and treated me like I was the most important person in the world! I got vanilla ice cream in a cup for my 4 year old and the lady behind the counter was nice enough to offer to put a lid on the cup and put it in a bag with napkins, which was very thoughtful and it worked out perfect because my son was sitting in the back of the car. I cannot remember what flavor I got but it was great and I sampled a few prior to ordering and they were all fabulous! We will definitely be returning!

amazing. This place has a ton of flavored handmade waffle cones add 1 $ though. They have indoor abd outdoor seating, and lots of parking. In a rush they have a drive through! My kids loved it and they eat a lot of ice cream! We will be back. It’s at a perfect spot near the beach! Btw ½ priced ice cream on rainy days! Great staff too!