Jimmy John’s

Awful experience! I come to Springfield regularly. I stay at the SAME location every time I come to town, and I order at Jimmy Johns all across the country. I called this location to place an order today (they had my information on file from my last order), I am promptly told that they don’t deliver to a Holiday Inn right off the expressway. I asked «Chad, the Manager» why? His explanation: «We delivered there a few times by accident»! How do you deliver somewhere by accident? For real though! Get it together Jimmy Johns Springfield, it’s Saturday, not noon rush on Monday!

Love it! After a change in management this location has improved a lot! Great food, friendly people, awesome atmosphere and overall great place to eat! My favorite is the #1, jalapeño chips and a bottled water!

This location consistently outputs poor service and rarely do they get their delivery orders correct. I generally just go their myself to ensure they’ll get it right and even THEN, do I watch them making mistakes that I find I have to correct them on. It’s almost like I work there. (*_​_​*’) Their staff also are generally unpleasant. I try my best to get Jimmy Johns from any other location. Avoid it if you can, proceed with caution if you must.

Jimmy Johns is great for a cold sub. They have a great variety of already planned subs but you can always create your own. We typically get a JJ gargantuan (this has everything on it!!) And a number 12 (turkey, avacado, Cucumber, mayo, cheese, lettuce). I ALWAYS ALWAYS ALWAYS request to add hot peppers which is free. You can also opt for mustard over mayo. They have dijon mustard. The bread is good!
Also the staff always seems to be having fun added enjoying their time at work which I like. they are always friendly! :)

I frequently eat Jimmy John’s but rarely at this location. Today, out of conveniece, we stopped at this store only to find their drink machine out of order and a 20 minute wait for French bread. Anyone who goes to Jimmy Johns goes there for that bread. If this were my store I would make it a priority to have everything ready to serve my customers. I won’t be returning to this location.

I’m sure the sandwiches were good — I don’t know, I live in another city and ordered 3 sandwiches/​chips/​cookies to be delivered from this location to a friend’s family bc she had just had surgery.
Anyway. I used a visa gift card when I called, the girl gave me an amount of 28 dollars or something. Then I got a call back about an hour later from them (a different person than I spoke to before). She said they didn’t charge me enough, so they had to charge it again (don’t know why they didnt just charge the remaining few dollars — dumb). But I didn’t have 30+ more dollars on the gift card, so I have them my debit card. Long story short, gift cards cannot be refunded. So when I called the store manager to ask how I would get my first payment back, he said they had already sent out all their charge receipts to a different location, and he would call them and see… Bla bla bla. I called him once more, But they never contacted me again. I ended up paying over $ 60 for 3 sandwiches. This happened about a year ago. Just got around to writing a review. Still mad about it.

Fast, nice, and tasty. As usual!